I had them repair a passenger side CV axle on 9/9/26 for $486 and spark plugs for $403. They informed me that I had a leak on the driver’s side front CV axle as well at the time, so I returned on 11/4/26 later to address that. Like most, I square away prices with mechanics beforehand to avoid confusion and discrepancy afterward. They called me later in the morning informing me the cost would total $518.51, which is a significant increase from the passenger side less than two months prior, but I wasn’t sweating it. Upon picking up the vehicle in the afternoon, the price increased to $534.58. I informed the staff (Abdul) who I’ve worked with in the past of the price increase solely on principal, and he cited tax as the reason, but that doesn’t match with the math nor the billing statement provided. Nonetheless, I didn’t raise a scene about it but figured it’s a personal experience to share for others to know from someone that makes costs abundantly clear beforehand on goods and services.
Ideal Service Center
Ideal Service Center at a glance
Google reviewers rate Ideal Service Center 4.9 out of 5 based on 540 reviews, with the owner responding to 91% of feedback. Customers frequently praise the shop for honest pricing, efficient turnaround times, and clear communication regarding necessary repairs like oil changes, brake work, and engine diagnostics. However, some low-star reviews criticize the business for high costs, perceived unnecessary repairs, and poor customer service experiences during phone interactions or with luxury vehicles.
- Google rating: 4.9 out of 5 from 540 reviews (94% five-star).
- Reviews on this page: 540 Google reviews (404 with written comments, 9 with photos).
- Owner responses: the business replied to 91% of reviews.
- Most recent review: November 4, 2026.
- Service: Auto Repair Shop serving Kissimmee, Florida.
Data from Google, last updated November 6, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
Star ratings
540 Google reviews we collected
- 5 stars50694%
- 4 stars153%
- 3 stars41%
- 2 stars20%
- 1 star132%
Praise vs complaints
Phrases our text analysis found in 404 written reviews
- Praise79197%
- Complaints283%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price3163%
- Reasonable1735%
- Overpriced00%
- Not sure12%
Topic share
How often each topic comes up in the written reviews
- Honesty & trust17321%
- Staff & attitude16420%
- Price & value14718%
- Quality & results13116%
- Would recommend9612%
- Speed & response9111%
- Communication172%
What customers talk about
We read 404 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The guys are the best, honestly I haven’t gone anywhere else for 20 years.”
“…safe and sound decision with the right people so that they don’t get scammed or ripped-off in an industry that is notorious for that then I think that…”
“I've been a customer of theirs for many years, and they're always super honest and very friendly.”
“I usually take my car here for an oil change and it’s always completed well at a great price.”
“They over charge for just to change my radiator they want to change me $630 then I went somewhere else to do it for half of this price.”
“They explained what (I already knew- they just didn’t know that I knew lol) had happened with the part and was very kind and thorough.”
“…to Mercedes Benz dealership for diagnostic and apparently these guys messed up the sway bar links while they were working on the vehicle now costing m…”
“Yes I came in on a Friday morning helped me through the whole process i recommend you all come find ed here very much help and well appreciated”
“I will never recommend this place to even a stranger.”
“They got right on it and worked on my car in a day and I was able to pick it up the next day thank you so much!”
“Great communication from the staff and Finished in Timely manner!”
People customers mention
- Ray 34 reviews
- Rodney 15 reviews
- Noel 8 reviews
- Orlando 7 reviews
- Tire 4 reviews
- Mercedes 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Ideal Service Center for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Excellent service, no surprises. Rodney was very professional. Will definitely highly recommend them.
Great customer service! I usually take my car here for an oil change and it’s always completed well at a great price. I also usually get general maintenance work completed here and it’s done well at a good price. I highly recommend!
They are amazing and fast.this is the place to come to when you are having car troubles
After added gas red engine, red battery light on, after half hour off, the orange solid light on, Ideal Service Center retrieved error code: p0217, p2196, parts changing price : $733+tax, I said no, drove about 10 minutes, orange engine light off.
Fantastic service. They ordered the parts upon checkin — so by the time the tech was finished with the diagnostic — parts had arrived. Very efficient and customer first oriented shop. Five stars!!!
My daughter car need a timing chain put on to head back home 13 hours away. They reviewed car and tested it to ensure what was needed so they fixed what was needed and not charge me for something not correct. They got me fixed in a day and out the door. Very professional and helpful
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 75 | — |
| General repairs & maintenance | 75 | — |
| Tires | 46 | — |
| Wheel alignment | 41 | — |
| Brakes | 30 | — |
| Auto engine diagnostic | 26 | — |
| Air & cabin filter replacement | 23 | — |
| Engine repair | 20 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 540 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Nice and honest place.
- Price assessment: Great price
- Services: Tires
Thank you very much for your kind words.
Excellent service, no surprises. Rodney was very professional. Will definitely highly recommend them.
- Services: Engine repair, Oil change
Thank you Jorge, it was a pleasure to meet you and help you with the vehicle repairs.
Great and fast service, JP was excellent
- Price assessment: Great price
- Services: Air & cabin filter replacement
Thank you very much for allowing us to help you with your automotive needs.
Guys were awesome! Good prices and fix all my cars issues
- Price assessment: Great price
Thank you, We are happy you are pleased with our services.
Great customer service! I usually take my car here for an oil change and it’s always completed well at a great price. I also usually get general maintenance work completed here and it’s done well at a good price. I highly recommend!
- Price assessment: Great price
- Services: Air & cabin filter replacement, Oil change
Thank you very much. Is always our pleasure.
They are amazing and fast.this is the place to come to when you are having car troubles
Thank you very much!
Excelente atención y rápido 👏
Muchas gracias!
After added gas red engine, red battery light on, after half hour off, the orange solid light on, Ideal Service Center retrieved error code: p0217, p2196, parts changing price : $733+tax, I said no, drove about 10 minutes, orange engine light off.
We’re sorry you were dissatisfied with your experience. Your vehicle arrived by tow truck near closing time with warning lights on. We diagnosed the vehicle and provided an estimate for the recommended repairs. You chose to decline the repairs. We explained to you that the previous repair shop that performed your oil change did nothing wrong. While the check-engine light later turned off, this does not necessarily mean the underlying issue has been resolved. At Ideal Service Center, we stand behind our diagnosis and always strive to provide clear information so our customers can make an informed decision.
Great Customer Service!!! Very reasonable pricing and helpful.
Thank you very much, we appreciate you letting us help with your automotive needs.
Business details
- Address: 125 W Keen St, Kissimmee, FL 34741
- Phone: (321) 697-0005
- Facebook: @idealservice10
- Service area: Kissimmee, FL