Analyzing 9,396,5459.4M ReviewsFor 26,77026.8K Experts

Auto Mechanic Express llc logo

Auto Mechanic Express llc

Auto repair shop · Kissimmee, FL · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%66+4.7Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#148 of 707 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 79%
4.9 ★★★★★ 117 Google reviews · 24 photos
97%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
16%reviews answered by the owner
Oct 2026latest review
📞 Call (786) 537-1242Request a call back

Auto Mechanic Express llc at a glance

Customers frequently cite fast turnaround times, fair pricing, and professional communication as key benefits of the auto repair shop. Many reviewers highlight the staff's honesty and ability to explain repairs clearly, with some noting the convenience of same-day service. A recurring criticism in the lower-rated feedback is slow service, which contrasts with the general praise for quick resolutions. The shop maintains a high overall rating, reflecting consistent satisfaction with the quality and transparency of the work performed.

  • Google rating: 4.9 out of 5 from 117 reviews (97% five-star).
  • Reviews on this page: 117 Google reviews (101 with written comments, 7 with photos).
  • Owner responses: the business replied to 16% of reviews.
  • Most recent review: October 26, 2026.
  • Service: Auto Repair Shop serving Kissimmee, Florida.

Data from Google, last updated November 6, 2026.

Score profile vs other auto repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction94Reliability94Craft & service–Value100Momentum100Replies to reviews66Satisfaction: 94 (median 87)Reliability: 94 (median 85)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 66 (median 57)
Auto Mechanic Express llcAuto Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Auto Mechanic Express llc: 94/100 on this factor. Category median: 87.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Auto Mechanic Express llc: 94/100 on this factor. Category median: 85.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Auto Mechanic Express llc: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Auto Mechanic Express llc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Auto Mechanic Express llc: 66/100 on this factor. Category median: 57.B
66

Bar = this company · dark tick = category median.

Star ratings

117 Google reviews we collected

  • 5 stars11397%
  • 4 stars11%
  • 3 stars11%
  • 2 stars00%
  • 1 star22%

Praise vs complaints

Phrases our text analysis found in 101 written reviews

  • Praise17499%
  • Complaints21%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2759%
  • Reasonable1839%
  • Overpriced12%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results5431%
  • Would recommend3017%
  • Staff & attitude2615%
  • Honesty & trust2313%
  • Price & value2112%
  • Speed & response1710%
  • Communication53%

What customers talk about

We read 101 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great service, excellent treatment, every time I come they tell me they do more than I expect, all their services are excellent.”
  • “Serious and honest people, I recommend them without hesitation.”
  • “Excellent and very friendly service, immediate response to details and questions.”
  • “The best mechanic in the area and the best prices, but above all, honesty and excellent service at all times.”
  • “For me, finding a place where I feel comfortable, have confidence, and know I'm being charged a fair price is very important.”
  • “They took the time to explain everything clearly, completed the repairs quickly, and the pricing was fair with no surprises.”
  • “They also always clearly explain what my car needs and the options available to me.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Auto Mechanic Express llc for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

Briggitte8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Buen trato, excelente servicio, siempre que vengo me dicen hacen más de lo que espero, en todos los servicios son excelentes, Gracias Jhoan por ayudarme siempre

Great priceEngine repairAuto detailingBrakes
YimmyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

El mejor mecánico del área y los mejores precios, pero sobre todo la honestidad y el buen servicio en todo momento, por lo mino tengo 9 años de lealtad con esta gente, gracias

Reyna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excelente atención muy amable, respuesta inmediata a los detalles y preguntas 100 💯 recomendaciones a este equipo de trabajo 😉

Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excelente atención muy profesionales saben su trabajo, lo mejor de Yoangel ,un trato personalizado. Gracias 1000% recomendado .

BertaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Taller de confianza.Precio razonable. 100% recomendado. Mis amigos están tan encantados con el servicio como yo

Great priceAuto detailing
Carolina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excelente servicio. Jhoan y su equipo son muy profesionales y honestos. He llevado mi carro en diferentes ocasiones y siempre he quedado muy satisfecha con su trabajo. Para mí, encontrar un lugar donde pueda sentirme cómoda, tener confianza y saber que me están cobrando lo justo es muy importante. Además, siempre me…

Jobs customers hired them for

JobReviewsCategory typical
Engine repair21—
Brakes21—
Air conditioning17—
Oil change15—
Auto detailing13—

Compare with

Photos

Customer reviews

4.9 ★★★★★ 117 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Briggitte Andreina Ramirez8 reviewsTotal number of Google reviews Briggitte has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Buen trato, excelente servicio, siempre que vengo me dicen hacen más de lo que espero, en todos los servicios son excelentes, Gracias Jhoan por ayudarme siempre

  • Price assessment: Great price
  • Services: Engine repair, Auto detailing, Brakes, Air conditioning, Oil change
Aelma CasadoLocal Guide · 18 reviewsTotal number of Google reviews Aelma has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bom atendimento e muita honestidade.

  • Price assessment: Reasonable price
  • Services: Air conditioning
Marien Solorzano8 reviewsTotal number of Google reviews Marien has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente atención 100% recomendados

Luis Avila4 reviewsTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

100% recomendados

Mauricio Shoda12 reviewsTotal number of Google reviews Mauricio has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

excelente servicio y muy honestos

Andres Marquez1 reviewTotal number of Google reviews Andres has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente servicio. Muy profesionales y atentos.

Maria Teresa Quintero Garcia3 reviewsTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente servicio y buena atención

Yimmy MenesesLocal Guide · 14 reviewsTotal number of Google reviews Yimmy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

El mejor mecánico del área y los mejores precios, pero sobre todo la honestidad y el buen servicio en todo momento, por lo mino tengo 9 años de lealtad con esta gente, gracias

Reyna Araujo9 reviewsTotal number of Google reviews Reyna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente atención muy amable, respuesta inmediata a los detalles y preguntas 100 💯 recomendaciones a este equipo de trabajo 😉

Gustavo Gonzalez2 reviewsTotal number of Google reviews Gustavo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gente seria y honrada, los recomiendo a ojos cerrados

  • Price assessment: Reasonable price
  • Services: Auto detailing, Brakes, Air conditioning

Auto Mechanic Express llc on Google Maps →

Business details

  • Address: 2779 Old Dixie Hwy F, Kissimmee, FL 34744
  • Phone: (786) 537-1242
  • Service area: Kissimmee, FL