Experts Reviews · Company report
Ideal Service Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%60+4.2Momentum penalty83−1.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Ideal Service Center

Kissimmee, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #415Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 540 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ideal Service Center is better than 86% of auto repair shops.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ideal Service Center is better than 81% of auto repair shops.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ideal Service Center is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ideal Service Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ideal Service Center is better than 83% of auto repair shops.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ideal Service Center is better than 60% of auto repair shops.B
60

Reviews for your job

Customers hired Ideal Service Center for 8 kinds of job.

Ideal Service Center for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#68 / 354
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Engine repair”

JorgeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Excellent service, no surprises. Rodney was very professional. Will definitely highly recommend them.

Engine repairOil change
LaToya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My daughter car need a timing chain put on to head back home 13 hours away. They reviewed car and tested it to ensure what was needed so they fixed what was needed and not charge me for something not correct. They got me fixed in a day and out the door. Very professional and helpful

Great priceEngine repair
JAYAH1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thanks to Ideal for helping me and replacing my timing chain two days before I had to leave to go back home. They got right on it and worked on my car in a day and I was able to pick it up the next day thank you so much!!!

Great priceEngine repair
Timothy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

It's good to know when I take our cars to Ideal that we will get quality service , honest evaluation with a fair price. I can't recommend them enough no matter what type of truck or car you may have. Thanks guys and Happy Holidays

Great priceGeneral repairs & maintenanceAuto engine diagnosticAuto engine tuning
Lyndeliz11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you for taking care of my vehicle as a walk in when I needed it and as a scheduled service. Would recommend this service center for anyone in need of servicing their vehicle quickly and efficiently.

Engine repair
Lisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ideal Service Center is my car’s favorite place to go! They are truly professional and work very hard to take care of your automobile! I have an older car, and they are experts at finding parts at the best price for you and repairing your car!

Engine repairGeneral repairs & maintenanceTire rotations
Ruth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

i was told about this business2 years ago and finally started using their services I AM HAPPY HAPPY HAPPY Ronald and Noel are a god send to me they are always professional, respectful and above all HONEST i could go on and on how they checked out my car said it wasn't worth fixing and didn't charge me a dime or when…

Air & cabin filter replacementBrakesAuto engine diagnostic
Julio6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been a client of Ray for 15 years plus and would not trust my car with anyone else...Ray is a rare breed..Honest, great pricing and overall phenomenal service. Dont think twice about bringing your car to Ideal sevices.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have gone to Ideal for years. Honest shop and have no problems with any repairs they have done. Did a good job on my Subaru clutch replacement.

Electrical repairEngine repairOil change
LizLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am so impressed every time my mom takes her car to this business(Maria D) they are Honest, Dependable and Always look out for her well being that her car runs smooth. As a daughter that lives out of state..I know she is well taken care of and not taken advantage of. I have met the owner and employees in the past…

Engine repairGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
JoshuaLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

You'll never use another mechanic again. Ray and his team are friendly and do great work for an honest price.

Engine repair
Brittany10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My husband and I both take my cars to this amazing garage! Moving out of state, it was hard to find a trustworthy and reliable garage. They are so honest here! Their prices are reasonable and they help you out whenever they can. We have been having many issues with my husbands car over the last year and they have…

Engine repairGeneral repairs & maintenanceAuto engine tuning+ Punctuality+ Quality+ Professionalism
Antonio7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

It’s hard to find a place you can trust to get your car worked on. I’m so thankful to have found Ideal Service Center. They are trustworthy, honest and humble. They do an outstanding job and are very professional. Noel and Rodney are great! Especially, Rodney since he’s the one I’ve been dealing with since my car…

ElectricalAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
Brad10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Always professional, honest and dependable. Absolutely the best shop in the business. Have used them for 15 years!

Air & cabin filter replacementBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
roberto1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Excellent service, clean and honest organized workshop and very kind and friendly employees, I recommend it 100%. A+++++ Excelente el servicio, el taller limpio y organizado honesto y los empleados muy amables y cordiales, lo recomiendo 100% A+++

Engine repairService not listed+ Punctuality+ Quality+ Professionalism
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto brake replacementAuto maintenance
victorLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairBrakesAuto engine diagnostic+ Quality+ Professionalism+ Value
Erik4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Body & TrimEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Andrew6 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
Kenneth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 35%Overpriced 0%Not sure 2%

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