Experts Reviews · Company report
Ideal Service Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%60+4.2Momentum penalty83−1.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Ideal Service Center

Kissimmee, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #415Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 540 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ideal Service Center is better than 86% of auto repair shops.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ideal Service Center is better than 81% of auto repair shops.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ideal Service Center is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ideal Service Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ideal Service Center is better than 83% of auto repair shops.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ideal Service Center is better than 60% of auto repair shops.B
60

Reviews for your job

Customers hired Ideal Service Center for 8 kinds of job.

Ideal Service Center for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.75
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#48 / 457
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 75 Google reviews tagged “General repairs & maintenance” · showing 20

Ron15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The guys are the best, honestly I haven’t gone anywhere else for 20 years.

General repairs & maintenance
KINGNOTHIN066 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ideal Service Center is hands down the best shop in Kissimmee. They are straightforward, honest people who get the job done right. We take our Orlando-area work trucks here, and they always get us in and out quickly. Their prices are fair, their efficiency is unmatched, and they always use high-quality OEM parts. If…

Reasonable priceGeneral repairs & maintenanceOil changeService not listed
KraigLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Only take my cars here always great service and great staff.

Great priceGeneral repairs & maintenanceAuto engine diagnosticAuto maintenance
Timothy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

It's good to know when I take our cars to Ideal that we will get quality service , honest evaluation with a fair price. I can't recommend them enough no matter what type of truck or car you may have. Thanks guys and Happy Holidays

Great priceGeneral repairs & maintenanceAuto engine diagnosticAuto engine tuning
DannyLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had an AMAZING and professional experience at Ideal Service Center. Ray showed me exactly what I could get done today and for future automotive maintenance. He was honest, patient, and transparent with the pricing. Ray even fixed an issue I had from another service center without discrediting their work. I am…

General repairs & maintenanceBrakesOil change
Wyatt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everyone here, especially Ed really helped me out had to get more work done then we initially thought and still got everything done same day in about 5 hours. And they helped me stay in my budget. Absolutely great experience!

Reasonable priceAir & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance
SinniaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ideal Service Center es verdaderamente excepcional. Tengo una Toyota Sienna, una Highlander y una RAV4, y cada vez que llevo mis vehículos recibo un servicio de calidad, con excelencia y honestidad. El dueño y todo su equipo son personas íntegras, atentos y muy profesionales. Siempre explican todo con claridad,…

General repairs & maintenanceVehicle safety inspectionAuto maintenance
BrianaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been going to Ideal Service Center for nearly 7 years now and have had everything under the sun done to my vehicle. A/C repairs, electrical things, engine coils, oil changes, tires- you name it. Even though I’ve relocated to Davenport, I won’t take my car anywhere else! Attentive service, friendly and clear…

Reasonable priceElectrical repairAir & cabin filter replacementTires
JeanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have enjoyed stellar service at Ideal Service Center for the last 11 years. They are honest, fair, and extremely reasonable. We have recommended over and over again their services to friends and family that move into the Kissimmee area. Everyone is extremely satisfied with their work ethic, expertise, and…

Reasonable priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
Jacqueline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been a customer of ideal Service for many years, I recommend it to all my female friends because they are honest, responsible, clean, friendly, efficient and my cars never leave me stranded. Very grateful for having them around, I give them 5 stars.

Great priceGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
JerrellLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have been taking my vehicles to Ray for many years. Honest, professional, high quality of workmanship are some of the words that come to mind about Ideal Services. I highly recommend this auto repair shop!

Auto battery replacementAuto brake repairAuto tire replacement
BrendaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We 110% recommend Ideal. Ray and his team are always available to hear your car issues and provide recommendations. Our entire family goes to ideal for all our car needs. They were recommended to us about 10 yrs ago and have always done FANTASTIC work with all our vehicles. They are fair with their prices as well.…

General repairs & maintenanceOil change
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They take very good car of my 2013 Mercedes Benz when service is performed.Keep up the good work guys! I've been going to this shop for 7 years. I recommend this Auto Shop!!!

Auto brake replacementAuto maintenanceBrakes
ARVINDLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Knowledgeable and experienced guys with excellent service & price. Have been coming here for the last 10 years and have zero complaints. Thank you and especially Ray when ever I see you there you have been more than helpful going an extra step.

Air & cabin filter replacementAuto A/C rechargeAuto battery replacement
JohnLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My go to place for all your vehicle needs! Knowledgeable staff, very friendly and will get your car fixed as quick as they can! I'll be taking my vehicles here for years to come!

A/C installation & repairAuto A/C rechargeAuto brake repair
DavidLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

In simple words,Ronnie and company are awesome. I highly recommend this no frills Auto repair shop. I only started using these guys about a year ago and have now made them my go to mechanics.Customer service is consistently great!!!. Prices are more then fair! Thank you Ideal Service for all that you do.

Air & cabin filter replacementGeneral repairs & maintenanceTransmission
José2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been to ideal service for over 15 years and every time I know I am in good hands, with trustworthy people who make sure to answer all my questions and put me at ease. I highly recommend their services and I won’t ever go anywhere else for my car maintenance needs!

Auto maintenanceGeneral repairs & maintenanceTires
Dave2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great family-owned business and always honest when describing the problem with your vehicle. Prices are fair, and service is exceptional! I wouldn’t take my car anywhere else. I highly recommend this facility!

Auto engine diagnosticGeneral repairs & maintenanceTires+ Quality+ Professionalism+ Value
RicardoLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rodney and the staff fixed my coolant assembly that was leaking quicker than they promised. I trust their work as I've never had to bring my car back for previous work and their prices are very fair. They service all of my family's vehicles. Highly recommend them if you're in the Kissimmee/Orlando Area. They also…

Auto A/C rechargeAuto A/C replacementAuto body & trim replacement
Lisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ideal Service Center is my car’s favorite place to go! They are truly professional and work very hard to take care of your automobile! I have an older car, and they are experts at finding parts at the best price for you and repairing your car!

Engine repairGeneral repairs & maintenanceTire rotations

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 35%Overpriced 0%Not sure 2%

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