How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%60+4.2Momentum penalty83−1.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREIdeal Service Center
Kissimmee, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #415Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 540 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Ideal Service Center for 8 kinds of job.
Ideal Service Center for general repairs & maintenance
Clear ✕All 75 Google reviews tagged “General repairs & maintenance” · showing 60
The guys are the best, honestly I haven’t gone anywhere else for 20 years.
Ideal Service Center is hands down the best shop in Kissimmee. They are straightforward, honest people who get the job done right. We take our Orlando-area work trucks here, and they always get us in and out quickly. Their prices are fair, their efficiency is unmatched, and they always use high-quality OEM parts. If…
Only take my cars here always great service and great staff.
It's good to know when I take our cars to Ideal that we will get quality service , honest evaluation with a fair price. I can't recommend them enough no matter what type of truck or car you may have. Thanks guys and Happy Holidays
I had an AMAZING and professional experience at Ideal Service Center. Ray showed me exactly what I could get done today and for future automotive maintenance. He was honest, patient, and transparent with the pricing. Ray even fixed an issue I had from another service center without discrediting their work. I am…
Everyone here, especially Ed really helped me out had to get more work done then we initially thought and still got everything done same day in about 5 hours. And they helped me stay in my budget. Absolutely great experience!
Ideal Service Center es verdaderamente excepcional. Tengo una Toyota Sienna, una Highlander y una RAV4, y cada vez que llevo mis vehículos recibo un servicio de calidad, con excelencia y honestidad. El dueño y todo su equipo son personas íntegras, atentos y muy profesionales. Siempre explican todo con claridad,…
I have been going to Ideal Service Center for nearly 7 years now and have had everything under the sun done to my vehicle. A/C repairs, electrical things, engine coils, oil changes, tires- you name it. Even though I’ve relocated to Davenport, I won’t take my car anywhere else! Attentive service, friendly and clear…
We have enjoyed stellar service at Ideal Service Center for the last 11 years. They are honest, fair, and extremely reasonable. We have recommended over and over again their services to friends and family that move into the Kissimmee area. Everyone is extremely satisfied with their work ethic, expertise, and…
I have been a customer of ideal Service for many years, I recommend it to all my female friends because they are honest, responsible, clean, friendly, efficient and my cars never leave me stranded. Very grateful for having them around, I give them 5 stars.
I have been taking my vehicles to Ray for many years. Honest, professional, high quality of workmanship are some of the words that come to mind about Ideal Services. I highly recommend this auto repair shop!
We 110% recommend Ideal. Ray and his team are always available to hear your car issues and provide recommendations. Our entire family goes to ideal for all our car needs. They were recommended to us about 10 yrs ago and have always done FANTASTIC work with all our vehicles. They are fair with their prices as well.…
They take very good car of my 2013 Mercedes Benz when service is performed.Keep up the good work guys! I've been going to this shop for 7 years. I recommend this Auto Shop!!!
Knowledgeable and experienced guys with excellent service & price. Have been coming here for the last 10 years and have zero complaints. Thank you and especially Ray when ever I see you there you have been more than helpful going an extra step.
My go to place for all your vehicle needs! Knowledgeable staff, very friendly and will get your car fixed as quick as they can! I'll be taking my vehicles here for years to come!
In simple words,Ronnie and company are awesome. I highly recommend this no frills Auto repair shop. I only started using these guys about a year ago and have now made them my go to mechanics.Customer service is consistently great!!!. Prices are more then fair! Thank you Ideal Service for all that you do.
I’ve been to ideal service for over 15 years and every time I know I am in good hands, with trustworthy people who make sure to answer all my questions and put me at ease. I highly recommend their services and I won’t ever go anywhere else for my car maintenance needs!
Great family-owned business and always honest when describing the problem with your vehicle. Prices are fair, and service is exceptional! I wouldn’t take my car anywhere else. I highly recommend this facility!
Rodney and the staff fixed my coolant assembly that was leaking quicker than they promised. I trust their work as I've never had to bring my car back for previous work and their prices are very fair. They service all of my family's vehicles. Highly recommend them if you're in the Kissimmee/Orlando Area. They also…
Ideal Service Center is my car’s favorite place to go! They are truly professional and work very hard to take care of your automobile! I have an older car, and they are experts at finding parts at the best price for you and repairing your car!
Only shop I use. The best!
Very honest and great service
I came to the shop because the tire pressure light on my car didn’t want to turn off, especially after taking it to several mechanics. They immediately diagnosed the problem and fixed it. I’m really happy with their services and professionalism. I highly recommend them.
I have been a client of Ray for 15 years plus and would not trust my car with anyone else...Ray is a rare breed..Honest, great pricing and overall phenomenal service. Dont think twice about bringing your car to Ideal sevices.
I've been here twice now after being referred by my mother in law. We love this place it is definitely the ideal place to go for all your auto needs.
Highly recommended. They have done all types of repairs and maintenance on my car.
I have been using them for the past 6 years and have always had great service including great customer service.
Very professional patient and helpful. Would definitely recommend them.
I am so impressed every time my mom takes her car to this business(Maria D) they are Honest, Dependable and Always look out for her well being that her car runs smooth. As a daughter that lives out of state..I know she is well taken care of and not taken advantage of. I have met the owner and employees in the past…
My mother is over 80. She has used this service center for decades now. This is an exceptionally excellent operation. In all the years of taking care of my mother's car (and those of her friends), Ray and Noel stand out for being very honest, never doing more work than necessary, and always fixing the car perfectly.…
They are so helpful and prompt with their work!! Thank you so much Rodney and Noel I truly appreciate you guys!!
I discovered this place several years ago and the service is consistent, professional and reliable.
Yo solo confío mi auto en Ideal Service center!! Ray y su equipo me brinda mucha seguridad!! Siempre lo recomiendo a familiares y amigos!! Es el mejor!!
The Best of The Best on mechanical services you need for your vehicle is Rey and his Professional Team! @idealservicecenter Follow them on social media! Rey has been working on all my BMW’s and Family vehicles for more than 10 years!! 100% Trust!!!
This is the best service you can get. The mechanics are all managed by Ray Lescano and his staff. Very honest, professional, extremely knowledgeable, timely. The location is in a perfect place. Easy to find. Repairs are very reasonable. They give Military Discount to Veterans and Active Duty. The office is…
Honest work at a fair price
My husband and I both take my cars to this amazing garage! Moving out of state, it was hard to find a trustworthy and reliable garage. They are so honest here! Their prices are reasonable and they help you out whenever they can. We have been having many issues with my husbands car over the last year and they have…
It’s hard to find a place you can trust to get your car worked on. I’m so thankful to have found Ideal Service Center. They are trustworthy, honest and humble. They do an outstanding job and are very professional. Noel and Rodney are great! Especially, Rodney since he’s the one I’ve been dealing with since my car…
Always professional, honest and dependable. Absolutely the best shop in the business. Have used them for 15 years!
Every time we come in to get service done everyone here is always so friendly, helpful, and knowledge! Also their prices are amazing and it's always just a very nice experience. Support local businesses! c:
Great service and reasonable prices.
They always work very fast and nice people to work with, no complains! Good prices and they always recommend what the car needs, not like many other places, where people try to sell you pieces you don’t need! Pablo Pena
Excellent service!
Quick, reliable, honest and trustworthy service. I highly recommend.
The staff here is professional and very honest. I bring all our three cars to Ray and his team. He warrants his work and gas extremely reasonable prices. Best mechanic in Kissimmee hands down!
I always receive a great service for a fair price. Everyone in my family uses their services for over 11 years. We don’t trust anyone else with our cars. Highly recommend them! Thank you so much Ray, Noel, Rodney, and the entire crew working in the garage!
Excellent service
Honest dealership
Great service always by Ray, Rodney, Noel and the guys working in the garage. I always recommend this place to my friends and you can trust them with your car. Excellent service
Very Honest, professional, knowledgeable, helpful, great customer service, timely etc. The best car repair service I have ever seen in my 54yrs of existence! Keep up the good work 👏 👍! God bless.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 75 | — |
| General repairs & maintenance | 75 | — |
| Tires | 46 | — |
| Wheel alignment | 41 | — |
| Brakes | 30 | — |
| Auto engine diagnostic | 26 | — |
| Air & cabin filter replacement | 23 | — |
| Engine repair | 20 | — |