Experts Reviews · Company report
Ideal Service Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%60+4.2Momentum penalty83−1.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Ideal Service Center

Kissimmee, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #415Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 540 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ideal Service Center is better than 86% of auto repair shops.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ideal Service Center is better than 81% of auto repair shops.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ideal Service Center is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ideal Service Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ideal Service Center is better than 83% of auto repair shops.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ideal Service Center is better than 60% of auto repair shops.B
60

Reviews for your job

Customers hired Ideal Service Center for 8 kinds of job.

Ideal Service Center for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.75
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 502
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 75 Google reviews tagged “Oil change” · showing 20

JorgeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Excellent service, no surprises. Rodney was very professional. Will definitely highly recommend them.

Engine repairOil change
Melissa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great customer service! I usually take my car here for an oil change and it’s always completed well at a great price. I also usually get general maintenance work completed here and it’s done well at a good price. I highly recommend!

Great priceAir & cabin filter replacementOil change
KINGNOTHIN066 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ideal Service Center is hands down the best shop in Kissimmee. They are straightforward, honest people who get the job done right. We take our Orlando-area work trucks here, and they always get us in and out quickly. Their prices are fair, their efficiency is unmatched, and they always use high-quality OEM parts. If…

Reasonable priceGeneral repairs & maintenanceOil changeService not listed
GenevieveLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nino was amazing and patient. Got me out of the bay very fast. The guys at the shop are super professional

Great priceOil change
Eleana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Got my breaks fixed, oil change, tires rotated. Amazing service. Great price and amazing people.

Great priceAir & cabin filter replacementTire rotationsOil change
Yazmin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Awesome service! I always come to here when I need my oil change or any car issue, they basically treat us like family!

Great priceOil change
KraigLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Only take my cars here always great service and great staff.

Great priceGeneral repairs & maintenanceAuto engine diagnosticAuto maintenance
Douglas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always always always first class professional service. Starts with the owner and is evident in all of his employees. They are Not a pushy or up sales type of business. Will always be upfront and honest with what you need. And the prices are very reasonable. I’ve been going here for about five years or so and I…

Great priceTiresOil change
Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I found Ideal Center through a friend that had taken her Mercedes there for years. I was having an issue with my Buick Century and the dealership in Kissimmee was trying to tell me that my issue was due to having non-GM spark plugs recently installed when I’d had a tune-up. They were going to charge me a minimum of…

Reasonable priceTire rotationsOil changeService not listed
Timothy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

It's good to know when I take our cars to Ideal that we will get quality service , honest evaluation with a fair price. I can't recommend them enough no matter what type of truck or car you may have. Thanks guys and Happy Holidays

Great priceGeneral repairs & maintenanceAuto engine diagnosticAuto engine tuning
Carmen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

They are so reliable and always available to fix my car. Love the service they provide. They are very professional and most of all honest. I will always recommend. Took my car in for an evaluation and they found the problem, fixed it without even charging me for getting it checked. You guys are amazing. 🙏

Great priceOil change
DannyLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had an AMAZING and professional experience at Ideal Service Center. Ray showed me exactly what I could get done today and for future automotive maintenance. He was honest, patient, and transparent with the pricing. Ray even fixed an issue I had from another service center without discrediting their work. I am…

General repairs & maintenanceBrakesOil change
MichelleLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My family and I have been going to Ray for years, always looking out for his customers. The staff is incredible, and truly just thankful this business exists and that compassionate humans are here to truly help you and not take advantage. Trust them 100%

Reasonable priceAuto maintenanceOil changeTire rotations
TanyaLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very honest, upfront and professional.

Customer photo from Tanya's review
Great priceAir & cabin filter replacementVehicle safety inspectionOil change
SinniaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ideal Service Center es verdaderamente excepcional. Tengo una Toyota Sienna, una Highlander y una RAV4, y cada vez que llevo mis vehículos recibo un servicio de calidad, con excelencia y honestidad. El dueño y todo su equipo son personas íntegras, atentos y muy profesionales. Siempre explican todo con claridad,…

General repairs & maintenanceVehicle safety inspectionAuto maintenance
BrianaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been going to Ideal Service Center for nearly 7 years now and have had everything under the sun done to my vehicle. A/C repairs, electrical things, engine coils, oil changes, tires- you name it. Even though I’ve relocated to Davenport, I won’t take my car anywhere else! Attentive service, friendly and clear…

Reasonable priceElectrical repairAir & cabin filter replacementTires
Sasha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Over and beyond! Very family oriented

Reasonable priceTire rotationsOil change
Lou17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ideal Service Center is an excellent auto repair/service center. I feel the owner, Ray, is an honest and trustworthy person.

Oil change+ Professionalism
BrendaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We 110% recommend Ideal. Ray and his team are always available to hear your car issues and provide recommendations. Our entire family goes to ideal for all our car needs. They were recommended to us about 10 yrs ago and have always done FANTASTIC work with all our vehicles. They are fair with their prices as well.…

General repairs & maintenanceOil change
catalina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional service especially when I was overwhelmed with information and was extremely patient with me over the phone after going back and forth. Come to ideal !!!

Oil changeSteering & suspension replacement

Show more oil change reviews (55 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 35%Overpriced 0%Not sure 2%

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