Experts Reviews · Company report
Ideal Service Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%60+4.2Momentum penalty83−1.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Ideal Service Center

Kissimmee, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #415Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 540 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ideal Service Center is better than 86% of auto repair shops.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ideal Service Center is better than 81% of auto repair shops.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ideal Service Center is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ideal Service Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ideal Service Center is better than 83% of auto repair shops.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ideal Service Center is better than 60% of auto repair shops.B
60

Reviews for your job

Customers hired Ideal Service Center for 8 kinds of job.

Ideal Service Center for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#362 / 427
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Steering & suspension repair”

Sweet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

I would stay away if you have a luxury vehicle such as Mercedes, bmw, Porsche etc. Took my wife’s Mercedes here for axle replacement because they were making the clicking sound, the car had no other problems. Got the car back with a loud clunking noise every time we drove on a rough road or go over bumps took it…

Steering & suspension repair
Apex6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We bring ALL our customer's vehicles here and every time the service is excellent. Ed & Rodney and the whole team are amazing! Professional, reliable, and our cars always come back perfect. Highly recommend!

Customer photo from Apex's review
Great priceSteering & suspension repairSteering & suspension replacementVehicle Inspection
Wyatt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everyone here, especially Ed really helped me out had to get more work done then we initially thought and still got everything done same day in about 5 hours. And they helped me stay in my budget. Absolutely great experience!

Reasonable priceAir & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job, good price, open and honest. Wheel alignment.

Great priceSteering & suspension repair
BrianaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been going to Ideal Service Center for nearly 7 years now and have had everything under the sun done to my vehicle. A/C repairs, electrical things, engine coils, oil changes, tires- you name it. Even though I’ve relocated to Davenport, I won’t take my car anywhere else! Attentive service, friendly and clear…

Reasonable priceElectrical repairAir & cabin filter replacementTires
JohnLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My go to place for all your vehicle needs! Knowledgeable staff, very friendly and will get your car fixed as quick as they can! I'll be taking my vehicles here for years to come!

A/C installation & repairAuto A/C rechargeAuto brake repair
Julio6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been a client of Ray for 15 years plus and would not trust my car with anyone else...Ray is a rare breed..Honest, great pricing and overall phenomenal service. Dont think twice about bringing your car to Ideal sevices.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Brad10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Always professional, honest and dependable. Absolutely the best shop in the business. Have used them for 15 years!

Air & cabin filter replacementBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Luz10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great service and reasonable prices.

Air & cabin filter replacementBatteryBrakes
DavidLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Well done. Fast turnaround. Seemed like a fair price. Very willing to work with me.

Steering & suspension repairWheel alignment
Ivan16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great service always by Ray, Rodney, Noel and the guys working in the garage. I always recommend this place to my friends and you can trust them with your car. Excellent service

BatteryBrakesElectrical+ Punctuality+ Quality+ Professionalism
RaymondLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very Honest, professional, knowledgeable, helpful, great customer service, timely etc. The best car repair service I have ever seen in my 54yrs of existence! Keep up the good work 👏 👍! God bless.

General repairs & maintenanceSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Fanny4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBrakesExhaust
Erik4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Body & TrimEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Andrew6 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
cristian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceSteering & suspension repair+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 35%Overpriced 0%Not sure 2%

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