Experts Reviews · Company report
Ideal Service Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%60+4.2Momentum penalty83−1.7Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Ideal Service Center

Kissimmee, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #415Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.9★ from 540 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ideal Service Center is better than 86% of auto repair shops.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ideal Service Center is better than 81% of auto repair shops.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ideal Service Center is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ideal Service Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ideal Service Center is better than 83% of auto repair shops.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ideal Service Center is better than 60% of auto repair shops.B
60

Reviews for your job

Customers hired Ideal Service Center for 8 kinds of job.

Ideal Service Center for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 374
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 46 Google reviews tagged “Tires”

Marcelo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Nice and honest place.

Great priceTires
Alba4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ideal services it is not just a mechanic place, it is a family caring for yours. My family has been here for many years, we have never been disapointed, the service is amazing very single time.

Great priceTires
Alexandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service from start to finish. My rims came out looking amazing, even better than I expected. Everyone who helped me was incredibly kind and professional, and they made the whole experience smooth and easy. Most importantly, the work was completed exactly on time as promised, which I really appreciated.…

Great priceTires
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

These mechanics are the best & most honest mechanics I have used for 10 years. Highly recommend to anyone.

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
Douglas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always always always first class professional service. Starts with the owner and is evident in all of his employees. They are Not a pushy or up sales type of business. Will always be upfront and honest with what you need. And the prices are very reasonable. I’ve been going here for about five years or so and I…

Great priceTiresOil change
Greg5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

What I thought was going to be an expensive repair ended up being a $20 part. Ray and his guys are great.

Reasonable priceTires
BrianaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been going to Ideal Service Center for nearly 7 years now and have had everything under the sun done to my vehicle. A/C repairs, electrical things, engine coils, oil changes, tires- you name it. Even though I’ve relocated to Davenport, I won’t take my car anywhere else! Attentive service, friendly and clear…

Reasonable priceElectrical repairAir & cabin filter replacementTires
Carmen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic!!! Very honest and time efficient. Excellent customer service.

Great priceTransmissionTires
V6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and knowledgeable. They didn’t even try to up sale me. I will definitely be coming back them!!

Steering & suspension replacementTires
JohnLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My go to place for all your vehicle needs! Knowledgeable staff, very friendly and will get your car fixed as quick as they can! I'll be taking my vehicles here for years to come!

A/C installation & repairAuto A/C rechargeAuto brake repair
José2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been to ideal service for over 15 years and every time I know I am in good hands, with trustworthy people who make sure to answer all my questions and put me at ease. I highly recommend their services and I won’t ever go anywhere else for my car maintenance needs!

Auto maintenanceGeneral repairs & maintenanceTires
Dave2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great family-owned business and always honest when describing the problem with your vehicle. Prices are fair, and service is exceptional! I wouldn’t take my car anywhere else. I highly recommend this facility!

Auto engine diagnosticGeneral repairs & maintenanceTires+ Quality+ Professionalism+ Value
Bklyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am always treated like family and they never inflate costs. The staff is always friendly, courteous and helpful.

A/C installation & repairAuto brake repairWiper blade installation
RicardoLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rodney and the staff fixed my coolant assembly that was leaking quicker than they promised. I trust their work as I've never had to bring my car back for previous work and their prices are very fair. They service all of my family's vehicles. Highly recommend them if you're in the Kissimmee/Orlando Area. They also…

Auto A/C rechargeAuto A/C replacementAuto body & trim replacement
Lisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ideal Service Center is my car’s favorite place to go! They are truly professional and work very hard to take care of your automobile! I have an older car, and they are experts at finding parts at the best price for you and repairing your car!

Engine repairGeneral repairs & maintenanceTire rotations
RafaelLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional and courteous employees. The work is top-notch. There was a problem with the part ordered, BUT they made it right! I would not hesitate to go there again.

Auto tire replacementTiresWheel alignment
Julio6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been a client of Ray for 15 years plus and would not trust my car with anyone else...Ray is a rare breed..Honest, great pricing and overall phenomenal service. Dont think twice about bringing your car to Ideal sevices.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Lymarie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Staff at Ideal Service Center are professional, honest and thorough. They provide excellent service.

TiresWheel alignment
Monserrate2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional patient and helpful. Would definitely recommend them.

General repairs & maintenanceTires
LizLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am so impressed every time my mom takes her car to this business(Maria D) they are Honest, Dependable and Always look out for her well being that her car runs smooth. As a daughter that lives out of state..I know she is well taken care of and not taken advantage of. I have met the owner and employees in the past…

Engine repairGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
FrankLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My mother is over 80. She has used this service center for decades now. This is an exceptionally excellent operation. In all the years of taking care of my mother's car (and those of her friends), Ray and Noel stand out for being very honest, never doing more work than necessary, and always fixing the car perfectly.…

A/C installation & repairBatteryElectrical+ Professionalism
NeikoLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

They are so helpful and prompt with their work!! Thank you so much Rodney and Noel I truly appreciate you guys!!

General repairs & maintenanceOil changeTires+ Punctuality+ Quality+ Professionalism
Brad10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Always professional, honest and dependable. Absolutely the best shop in the business. Have used them for 15 years!

Air & cabin filter replacementBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Luz10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great service and reasonable prices.

Air & cabin filter replacementBatteryBrakes
PablitoLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They always work very fast and nice people to work with, no complains! Good prices and they always recommend what the car needs, not like many other places, where people try to sell you pieces you don’t need! Pablo Pena

BrakesGeneral repairs & maintenanceTires+ Punctuality+ Quality+ Professionalism
Elizabeth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The staff here is professional and very honest. I bring all our three cars to Ray and his team. He warrants his work and gas extremely reasonable prices. Best mechanic in Kissimmee hands down!

BrakesAir conditioningAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Steph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I always receive a great service for a fair price. Everyone in my family uses their services for over 11 years. We don’t trust anyone else with our cars. Highly recommend them! Thank you so much Ray, Noel, Rodney, and the entire crew working in the garage!

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
JuanitaLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Honest dealership

BatteryBrakesAuto engine diagnostic
Ivan16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great service always by Ray, Rodney, Noel and the guys working in the garage. I always recommend this place to my friends and you can trust them with your car. Excellent service

BatteryBrakesElectrical+ Punctuality+ Quality+ Professionalism
RodneyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rating only, no written review.

Air & cabin filter replacementTiresAuto battery replacement
RubenLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Tires
RobertLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Tires
AlejandroLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementTires
Anisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Tires
Andres11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto brake replacementGeneral repairs & maintenanceTires
Magaly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto maintenanceTires
JuanLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Tires
victorLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairBrakesAuto engine diagnostic+ Quality+ Professionalism+ Value
Erik4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Body & TrimEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Andrew6 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

BatteryGeneral repairs & maintenanceOil change+ Quality
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceTires+ Quality
Maria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

A/C installation & repairBatteryBrakes
Kenneth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Luis10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

BrakesOil changeTires+ Punctuality+ Quality+ Professionalism
Karla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 35%Overpriced 0%Not sure 2%

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