Experts Reviews · Company report
iFiX, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%68+4.8Craft & service penalty76−2.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

iFiX, LLC

West Bountiful, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.9★ from 456 Google reviews

Report card

Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.iFiX, LLC is better than 91% of appliance installation.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.iFiX, LLC is better than 86% of appliance installation.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.iFiX, LLC is better than 76% of appliance installation.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.iFiX, LLC is better than 100% of appliance installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.iFiX, LLC is better than 100% of appliance installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.iFiX, LLC is better than 68% of appliance installation.B
68

Reviews for your job

Customers hired iFiX, LLC for 8 kinds of job.

iFiX, LLC for freezer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$350–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Freezer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Freezer repair”

MichaelLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brian arrived right on time Both for the look and repair In the first of the hour they were supposex to be here.Very cordial and very efficient Very good experience. Thanks Brian

Paid $350–400Reasonable priceFreezer repair
Connor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jon was very responsive, knowledgeable and fast. Was able to diagnose the issue, retrieve and install the new part same day.

Freezer repairRefrigerator repair
Taylor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

“Saving Grace” is the term I used with our technician today! Our freezer and fridge stopped working and I was very emotional and stressed about it. We had just purchased groceries and all of the freezer food had to be thrown out- we also don’t have a backup option for fridge/ freezer & there was such a mess from…

Freezer repairRefrigerator repair
TammyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The owner, Jon, was very helpful in a sudden emergency situation.

Freezer repair
Gene6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

iFiX, LLC did a great job of diagnosing and repairing/replacing the ice maker. The technician was very knowledgeable and thorough. Will definitely use them again!

Freezer repair
Pauline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our serviceman was on time, respectful of property, told us options for the fix and pricing. He repaired our leak and cleaned up after. Was knowledgeable about the repair and earned our trust.

Paid $200–250Great priceFreezer repairRefrigerator repair
Nicole7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

words can’t say how grateful I am for the service I received. I have a deep freezer, but the temperature was not keeping up. I called. They’re very helpful. He talked to me through it to troubleshoot it myself rather than have to pay a service fee if the freezer was out even facetimed me and had me show him what I…

Not sureFreezer repair
Kirk16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I was having problems with our Ice maker and needed advice and a direction to follow. I met Jon and talked about what to do. He is knowledgeable and considerate of a customers' means. He will be my "go to" for my appliance repairs. He is a good man.

Freezer repair
Jared8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great customer service! Called me and kept me up to date on everything.

Not sureFreezer repairRefrigerator repair
christine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had our freezer go out. Part that was needed said it would be a week. They got our part in 3 days and was able to get us fixed right away.

Paid $400–450Reasonable priceFreezer repair
RyanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Read to the end: Initially, my review was: The repair tech came to repair our ice maker in our freezer. They have been kind every time they’ve come. A few issues though- the initial diagnosis was two months ago. There have been three repair attempts. Every time the repairs haven’t worked, I leave multiple messages…

Freezer repair

Price

$224-23% vs typical appliance installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 60%Overpriced 0%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator repair41$201–$705
Dishwasher repair32$164–$360
Washing machine repair24$253–$392
Dryer repair18$227–$359
Oven repair14$201–$448
Freezer repair11—
Refrigerator/freezer repair10$139–$385
Microwave repair5—

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