Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
Customers frequently praise the technical expertise, punctuality, and honest communication of iFiX technicians, noting that the owner often follows up to ensure repairs are successful. Reviews highlight reasonable pricing and thorough diagnostics for appliances like dishwashers, refrigerators, and washers. However, some low-rated excerpts criticize poor scheduling communication, long wait times, and instances where repairs were not resolved after multiple visits or where customers felt charged for services that did not fix the underlying issue.
Data from Google, last updated November 12, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
456 Google reviews we collected
Phrases our text analysis found in 424 written reviews
Price verdicts customers left with their Google review
Middle half of what 55 customers paid ($139–$404) · gold mark = category median.
How often each topic comes up in the written reviews
We read 424 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The owner truly cares about his customers and the employee I worked with was extremely nice and professional.”
“He was prompt, well educated, knew his stuff and very pleasant.”
“…ning as the Tech indicated he would arrive by 10am to do the repair, NO SHOW I was told he would arrive Tuesday morning and the TECH calls me with att…”
“Very thorough, detail oriented, and most importantly, honest!”
“The actual guy who came and looked at and fixed our dishwasher was awesome, but the front end people who answer the phone and do scheduling are terrible.”
“Would totally recommend and use them for future repairs.”
“I would give negative five stars if I could.”
“I highly recommend the professional and courteous service with a firm estimate up front.”
“Having used ifix before I am realizing they are malicious scammers and always find a very expensive part to replace.”
“The pricing is more than reasonable and he was very open about options and what needed to be done.”
“Quite pricey but appliance repair isn’t cheap no matter where you go.”
“It took awhile to get evening sorted out (no fault to iFix) but they made sure it was all taken care of and followed up to make sure there were no other issues.”
“7 to 10 days went into 5 weeks and they did not communicate with us at all.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired iFiX, LLC for 8 kinds of job. Pick one to see what they paid and said.
Very awesome came by service the dishwasher multiple times to save us money in getting a new one.
Washing machine was making a weird noise. Thought it was something but it was something else. They didn’t give up. Truly appreciated the check ins too. Felt like they truly cared. Would totally recommend and use them for future repairs.
I had Johnathan out about 6 years ago on a dishwasher issue. He was prompt, well educated, knew his stuff and very pleasant. Years later (today) I called him with another issue and he spent a huge amount of time on the phone with me educating me on what to do and what not to do when looking for a washer. He is a huge asset! Thank you Sir!!!
I had my LG refrigerator looked at yesterday by Adam. As a follow-up the owner Jonathan contacted me and went out of his way to find the right parts for my refrigerator. The part which is the LED display and the dispenser are no longer manufactured. Jonathan looked at the fridge and has keep me informed of what he…
Awesome service, was fortunate to get Jonathan as our service technician (he’s the owner). Did a fantastic job repairing our oven. Quite pricey but appliance repair isn’t cheap no matter where you go. Ifix is knowledgeable, professional and went above and beyond to make sure it was fixed right the first time. Highly recommended.
IFix technician's, owner Jonathan and Rick did a expert job diagnosing, fixing and recommending maintenance for my 36” dual Zline Range. They asked if I have other appliance questions while oven heated up and they provided useful maintenance suggestions for all my appliances. I highly recommend the professional and…
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator repair | 41 | $201–$705 |
| Dishwasher repair | 32 | $164–$360 |
| Washing machine repair | 24 | $253–$392 |
| Dryer repair | 18 | $227–$359 |
| Oven repair | 14 | $201–$448 |
| Freezer repair | 11 | — |
| Refrigerator/freezer repair | 10 | $139–$385 |
| Microwave repair | 5 | — |
4.9 ★★★★★ 456 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very awesome came by service the dishwasher multiple times to save us money in getting a new one.
These guys were outstanding! The owner truly cares about his customers and the employee I worked with was extremely nice and professional. It took awhile to get evening sorted out (no fault to iFix) but they made sure it was all taken care of and followed up to make sure there were no other issues. Pricing is very good as well. It’s very rare to find a company that cares about its customers like these guys do.
Washing machine was making a weird noise. Thought it was something but it was something else. They didn’t give up. Truly appreciated the check ins too. Felt like they truly cared. Would totally recommend and use them for future repairs.
These guys are great. The owner himself came to ensure that all our issues were taken care of, even following up later to make sure there were no additional issues. The pricing is more than reasonable and he was very open about options and what needed to be done. Very few businesses these days operate with the level of good customer centric service that these guys have.
Very thorough, detail oriented, and most importantly, honest! Jonathan came to look at my LG washer for the OE Error code. He taught me a new function on my machine, which I didn't even know I could do.He also helped with an annoying error code on my dryer, d80. He went above and beyond. Even changed my refrigerator water filter because I have a frozen shoulder and can't get down to the bottom of the fridge to change it. He explained everything so well. I will definitely keep his number handy. I recommend him highly! Thank you for everything, Jonathan. I greatly appreciate it.
Do not use this company! My dishwasher was running fine we just had a leaky hose and called them to take a look at it. They came out and said we would need to get the hose ourselves and they would come back to install it. We got the hose and they came out and installed it. The guy left and we ran it and it would fill up with water and then drain, it would not go thru the cycle. Which was never an issue before they pulled my dishwasher out. We called them back and they had someone come out and they said now the board needed to be replaced. I don’t know what happened but it was working fine before the hose was replaced. We had them order the board and we had to wait about a week for that to come in. They sent the owner out to change the board because I called and was frustrated that none of this was an issue until they replaced the hose. The owner came out and no surprise was told that the board going bad was not their fault and the good news was now it was not only the board that needed to be replaced but also the motor, which of course they needed to order and come back to replace. Both times they ordered parts for me I had to call to find out if they got the part yet and both times they had it but just hadn’t gotten around to calling me to schedule. Every time someone walked into my house a new thing needed to be replaced. This entire process took 3 weeks for me to get my dishwasher fixed. I would not use this company.
I had Johnathan out about 6 years ago on a dishwasher issue. He was prompt, well educated, knew his stuff and very pleasant. Years later (today) I called him with another issue and he spent a huge amount of time on the phone with me educating me on what to do and what not to do when looking for a washer. He is a huge asset! Thank you Sir!!!
I had my LG refrigerator looked at yesterday by Adam. As a follow-up the owner Jonathan contacted me and went out of his way to find the right parts for my refrigerator. The part which is the LED display and the dispenser are no longer manufactured. Jonathan looked at the fridge and has keep me informed of what he is doing and efforts to locate the correct parts. I am so impressed by his communication and efforts.
Awesome service, was fortunate to get Jonathan as our service technician (he’s the owner). Did a fantastic job repairing our oven. Quite pricey but appliance repair isn’t cheap no matter where you go. Ifix is knowledgeable, professional and went above and beyond to make sure it was fixed right the first time. Highly recommended.
I had a great experience with Brad from iFix! He came out to fix our washing machine. He was patient and did a great job. Thanks for everything Brad!
Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
