Analyzing 10,147,70810.1M ReviewsFor 28,75028.8K Experts

Experts Reviews · Company report
iFiX, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%68+4.8Craft & service penalty76−2.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

iFiX, LLC

West Bountiful, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.9★ from 456 Google reviews

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Report card

Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.iFiX, LLC is better than 91% of appliance installation.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.iFiX, LLC is better than 86% of appliance installation.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.iFiX, LLC is better than 76% of appliance installation.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.iFiX, LLC is better than 100% of appliance installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.iFiX, LLC is better than 100% of appliance installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.iFiX, LLC is better than 68% of appliance installation.B
68

Reviews for your job

Customers hired iFiX, LLC for 8 kinds of job.

iFiX, LLC for refrigerator/freezer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$385
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator/freezer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 9

All 10 Google reviews tagged “Refrigerator/freezer repair”

Bill18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have really struggled the last few years to take care of my household with local shops going out of business left and right. When you google something, you are left to interpret what you are given and it seems like it would always be just a little bit better if you had the personal touch. Well I called Jonathan…

Refrigerator/freezer repair
Doug1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have had these people come out twice to our house once for our washer and once for our freezer in our fridge, both times they responded quickly ordered the parts and had them put in as soon as possible. We are Grateful for the professionalism provided by Zach

Reasonable priceRefrigerator/freezer repairWashing machine repair
LaVell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We were pleased with how quickly we were able to get service. Zach was helpful, took care of the problem and took the time to share ideas on how we could prevent problems in the future. This company was recommended by the store where we purchase our appliances and we highly recommend them to others.

Refrigerator/freezer repair+ Quality
JakeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had Jon with iFix come over and fix our Fridge through our home warranty company (Elevate). When he came, he diagnosed the issue quickly and ordered the necessary part. I was so amazed at the level of customer service as he asked if anything else was going on. I mentioned a drain issue with my dishwasher and…

Dishwasher repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
LouAnneLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My ice maker was not working (again). I've replaced it once. Jon made a simple tweak on the fill spout. It works great now. He showed me how to clean my bottom ice maker to correct that water from over flowing. Professional, honest, ethical, on time and very reponsive from the initial phone call to the repair. I will use them again.

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Cooper2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I will use them again! My go to for repairs, Jonathan came in and fixed my washer. When he was done he asked if any other appliances needed to be looked at while he was here! He checked a small issue on my fridge and fixed that as well! Thanks for helping us out so quickly!

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Professionalism
BrianLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Perfect record of service solving and/ or resolving non-standard issues!

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Brad was excellent he was professional and courteous he even brought some floor coverings for our hardwood floors so they did not get scratched when he had to move the fridge out. When he called LG to look at the factory warranty coverage he knew exactly how to articulate the problem and explain the difference…

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
ElisabethLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

These guys are top notch!! My home warranty company hired them to repair my refrigerator and dishwasher. Not only are they super knowledgeable, but extremely professional. Even after my home warranty expires, I will still be using their services for any future appliance repairs. I highly recommend them! Stellar…

Refrigerator/freezer repairWashing machine repair+ Responsiveness+ Punctuality+ Professionalism
AlliLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Refrigerator/freezer repairWashing machine repair+ Responsiveness+ Professionalism

Price

$224-23% vs typical appliance installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 60%Overpriced 0%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator repair41$201–$705
Dishwasher repair32$164–$360
Washing machine repair24$253–$392
Dryer repair18$227–$359
Oven repair14$201–$448
Freezer repair11—
Refrigerator/freezer repair10$139–$385
Microwave repair5—

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