Experts Reviews · Company report
iFiX, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%68+4.8Craft & service penalty76−2.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

iFiX, LLC

West Bountiful, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 16 appliance installation · 4.9★ from 456 Google reviews

Report card

Percentile vs other appliance installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.iFiX, LLC is better than 91% of appliance installation.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.iFiX, LLC is better than 86% of appliance installation.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.iFiX, LLC is better than 76% of appliance installation.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.iFiX, LLC is better than 100% of appliance installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.iFiX, LLC is better than 100% of appliance installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.iFiX, LLC is better than 68% of appliance installation.B
68

Reviews for your job

Customers hired iFiX, LLC for 8 kinds of job.

iFiX, LLC for refrigerator repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$201–$705
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Refrigerator repair”

EvelynLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I had my LG refrigerator looked at yesterday by Adam. As a follow-up the owner Jonathan contacted me and went out of his way to find the right parts for my refrigerator. The part which is the LED display and the dispenser are no longer manufactured. Jonathan looked at the fridge and has keep me informed of what he…

Paid $100–150Reasonable priceRefrigerator repair
Kent1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

We had a refrigerator go down and we called iFix. We have utilized their services with previous appliance issues and they are the one to call when needed. On this call, the technician helped us realize we had an extended warranty for our refrigerator. Unfortunately for iFix, they do not do warranty work on our…

Paid $100–150Great priceRefrigerator repair
AllisonLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Was able to fit me in same-day and diagnosed the problem with my refrigerator within a few minutes. Excellent work and communication. Will use again and recommend to others.

Refrigerator repair
jenmercurio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The excellent customer service started with the person answering the phone. He was respectful, clear and accommodating of our schedule. Rick and Brian were great technicians. Rick called when he was on the way, showed up on time and was very pleasant. Then Brian came too. They both had excellent communication and…

Paid $200–250Reasonable priceRefrigerator repair
Marc5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Thanks for coming out and going deep to figure out what was going wrong with my under the counter icemaker, I appreciate the expertise.

Reasonable priceRefrigerator repair
Jesse6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Job was great! He came and addressed our problem with our fridge. It needed a solution that couldn’t be fixed same day so he was able to create a short term solution to get our fridge working. Then the next day he came and promptly fixed the issue permanently. Great service, efficient and even took the time to look…

Paid $200–250Reasonable priceRefrigerator repair
S6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They gave us great service was very professional. Got the parts needed installed and tested would highly recommend him.

Paid $500+Great priceRefrigerator repair
Dabney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

iFIX has been consistently great at servicing our SubZero fridge/freezer. We have what is now a 30 year old refrigerator/freezer that iFIX has been out to service, troubleshoot, fix multiple times over the past few years. We have a home warranty policy and fortunately they have dispatched iFIX each time since we had…

Refrigerator repair
Rob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They found the problems and fixed them as quickly as possible. They were very knowledgeable and professional. They showed up at scheduled times and notified us of any slight delays. Jon is great to work with. Thank you

Paid $100–150Reasonable priceRefrigerator repair
Billy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jon was very knowledgeable about my sub zero refrigerator. He came in was very professional and did a great job. Highly recommend ifixit!

Not sureRefrigerator repair
D1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jon with Ifix was great to work with. He explained all of the repairs he made on our refrigerator and answered all of my questions regarding other appliances we had in our home. I would definitely recommend this company, and will use them again in the future if needed.

Paid $500+Great priceRefrigerator repair
Connor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jon was very responsive, knowledgeable and fast. Was able to diagnose the issue, retrieve and install the new part same day.

Freezer repairRefrigerator repair
Kristen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jon was the best! He fixed my Frigidaire professional refrigerator and that saved us thousands from buying new. He knows exactly what he is doing and did a great job! I highly recommend him!

Paid $500+Reasonable priceRefrigerator repair
Taylor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

“Saving Grace” is the term I used with our technician today! Our freezer and fridge stopped working and I was very emotional and stressed about it. We had just purchased groceries and all of the freezer food had to be thrown out- we also don’t have a backup option for fridge/ freezer & there was such a mess from…

Freezer repairRefrigerator repair
A7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brian has done an AMAZING JOB for us fixing our 20 year old refrigerator as well as a heating element to our dryer! He is always great to work with. We highly recommended him and iFIX.

Great priceDryer repairRefrigerator repair
Miss14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very knowledgeable and friendly. Even brought my parts after hours because I was working the next day and would not be home. Would recommend them and have used them more than once on different appliances.

Reasonable priceRefrigerator repair
Vanessa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a great experience with iFix! They came out and fixed our refrigerator quickly and professionally. Johnathan is very knowledgeable, honest, and took the time to give us some helpful pointers on other things we can do to keep our appliances running properly and avoid future issues. I really appreciated that he…

Paid $50–100Great priceRefrigerator repair
Julia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jon was amazing. Knowledgeable, professional, and efficient. He fixed our drawer refrigerator quickly, and it did not cost an arm and a leg. While the refrigerator was cooling (to make sure it was fixed), he answered my 100 questions about all the other appliances I have in our recently purchased home. I would…

Reasonable priceRefrigerator repairOven repair+ Responsiveness+ Punctuality+ Quality
Pauline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our serviceman was on time, respectful of property, told us options for the fix and pricing. He repaired our leak and cleaned up after. Was knowledgeable about the repair and earned our trust.

Paid $200–250Great priceFreezer repairRefrigerator repair
Jayson7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very fast and very detailed! I use these guys for everything! They’re the best!

Paid $500+Great priceRefrigerator repair
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jon with i Fix it was fantastic. Very professional, knowledgeable and friendly. He fixed several of our refrigerator problems quickly and the price was very fair. Highly recommend!

Paid $150–200Great priceRefrigerator repair
Gilda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I can't recommend Jon and iFix enough. We had our fairly new GE Cafe fridge bonk out after 3 years and he helped us deal with getting the parts we needed and after a lot of troubleshooting, fixed it. It nothing short of a miracle. Professional, honest and helpful.

Reasonable priceRefrigerator repair
mark10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Trust worthy expertise. IFIX solved my malfunctioning refrigerator and undercounter ice maker. They went well above and beyond, providing expertise, guidance while dealing directly with the manufacturer until both units were fixed and resolved.

Reasonable priceRefrigerator repairService not listed
Gordon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

IFix is the best! They are prompt, professional, and reliable! Jonathan, the owner is hands on and runs a great team of repairmen and customer service representatives. Derek does a super job of getting you quick service and Aaron is a super great repairman! Don’t even think about calling anyone else. They will get you up and running!!!

Refrigerator repair
Jared8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great customer service! Called me and kept me up to date on everything.

Not sureFreezer repairRefrigerator repair
Supreme2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Smart, fast, professional.

Refrigerator repair
Annette14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We are completely satisfied with IfIX! Johnathon was on time, knew what to do and fixed our problem!! We are thrilled to give him a 5 star review!

Paid $500+Reasonable priceRefrigerator repair
DesireaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Ifix came in same day to look at our fridge when no one else could fit us in. They worked with us on a warranty repair and scheduled us for the actual fix before the parts even came in from the manufacturer. Ifix kept us in the loop the whole time and were great to work with!!! They explained everything and kept us…

Paid $500+Reasonable priceRefrigerator repair
Lori4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jonathan came to repair our refrigerator. He was prompt and very professional. He fixed it and noticed a couple of other broken parts, which he ordered for us. When those parts came in he returned and promptly fixed for us. We would definitely recommend him and the company for any repairs you need!

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Curtis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ok...so full transparency here, I did not receive any physical service on my fridge. But I did receive unbelievable customer service. Like seriously unbelievable. I have a Kenmore Elite fridge and the compressor went out. In speaking with Ashlee, she told me that the repair would be $1,700+. But, instead of…

Refrigerator repair
JonnyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have had great experiences with iFix and appreciate the great skill and communication from the technicians. Will continue to use their services in the future.

Customer photo from Jonny's review
Refrigerator repair
Janet5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jonathan resolved my problem with ease. It was just a minor adjustment. Office staff was kind, they were responsive and on time. I would definitely hire them again.

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
HeidiLocal Guide · 227 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I definitely would recommend this company to anyone. The technician was able to come in do a few tests and come to a conclusion of what the issue was right away. He was very friendly, educated me, and super professional. Prior to going to IFix I went to another company that after I paid 1k they could not find the…

Refrigerator repair+ Responsiveness+ Punctuality+ Professionalism
DANNY1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I reached out to iFiX regarding issue with the built-in ice maker. Ice maker seemed to be leaking water which was freezing causing ice build up and clogging around ice container and chute. Brad from iFix called and left a message to let me know he was on his way for his appointment. Upon arrival, he was polite…

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Eileen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My refrigerator has had problems for over a year. My home warranty company has sent out a lot of repairmen not one of the could fix the problem till this last time they sent I fix out to repair my refrigerator. I fix found the compressor was bad. They notified the warranty company and got one ordered for me. Now my…

Refrigerator repair+ Responsiveness+ Punctuality+ Quality
Chuch15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Quick response and so helpful and affordable.

Refrigerator repair+ Responsiveness+ Punctuality+ Professionalism
Anonymously2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★

0 STARS UPDATE; having never received a call from scheduling to arrange an appointment, I received a call mid afternoon from the TECH, 10 minute from my home, I was not in town and the TECH could not wait. I rearranged my Friday evening schedule for the tech to cancel at 6:45 pm to state that he was not coming,…

Refrigerator repair− Punctuality
Todd3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rating only, no written review.

Refrigerator repairOven repair
Lillie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $150–200Reasonable priceRefrigerator repair
Morgan2 months ago★★★★★

Rating only, no written review.

Refrigerator repair
Holly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Oven repairRefrigerator repairWashing machine repair+ Responsiveness+ Punctuality+ Quality

Price

$224-23% vs typical appliance installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 60%Overpriced 0%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator repair41$201–$705
Dishwasher repair32$164–$360
Washing machine repair24$253–$392
Dryer repair18$227–$359
Oven repair14$201–$448
Freezer repair11—
Refrigerator/freezer repair10$139–$385
Microwave repair5—

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