Jayden Tanksley1 reviewTotal number of Google reviews Jayden has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat phone store would recommend to every person!!!
iFixandRepair - Hermitage Walmart
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%99+62.9Reliability 28%99+28Replies to reviews 8%100+8.2Experts Score= 99Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 57 ipad screen repair servicesPosition by Experts Score among all companies we track in this category. · better than 96%
5.0 ★★★★★ 623 Google reviews · 24 photos
99%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review
iFixandRepair - Hermitage Walmart at a glance
Google reviewers rate iFixandRepair in Hermitage, TN, five stars based on 623 reviews, noting that the owner responds to all feedback. Customers frequently cite fast turnaround times, such as same-day fixes for screens and charging ports, along with helpful and courteous staff who provide accurate diagnoses. Pricing is often described as reasonable, with instances of significant cost savings compared to other retailers. The provided excerpts contain no low-star reviews or recurring criticisms.
- Google rating: 5.0 out of 5 from 623 reviews (99% five-star).
- Reviews on this page: 623 Google reviews (485 with written comments, 19 with photos).
- Owner responses: the business replied to 100% of reviews.
- Most recent review: October 13, 2026.
- Service: iPad Screen Repair Service serving Nashville, Tennessee.
Data from Google, last updated October 29, 2026.
Score profile vs other ipad screen repair services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.iFixandRepair - Hermitage Walmart: 99/100 on this factor. Category median: 91.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.iFixandRepair - Hermitage Walmart: 99/100 on this factor. Category median: 90.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.iFixandRepair - Hermitage Walmart: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.iFixandRepair - Hermitage Walmart: 100/100 on this factor. Category median: 89.A
100
Bar = this company · dark tick = category median.
Star ratings
623 Google reviews we collected
- 5 stars61899%
- 4 stars41%
- 3 stars00%
- 2 stars00%
- 1 star10%
Praise vs complaints
Phrases our text analysis found in 485 written reviews
- Praise49999%
- Complaints51%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude15932%
- Quality & results10621%
- Speed & response8717%
- Price & value7815%
- Would recommend5812%
- Honesty & trust112%
- Communication51%
What customers talk about
We read 485 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional and awesome costumer service this is my go to place for all kind of phone work.”
“I had an issue with my charging port and he fixed it in moments.”
“They obviously didn't take the time to look at it because it was just a damaged screen protector.”
“for a very good deal, I would highly recommend coming here for any of your electronic issues very fast very Efficient”
“Good place to shop and great deal and the guy was very nice and polite and I will always go there!”
“If your phone is damaged or isn't working correctly come see Khan he's the man to fix it 5 stars all the way”
“I wasn’t expecting much from a repair spot inside a retail store—but I was genuinely blown away by the quality of service here.”
“They explained everything in simple terms—no tech jargon—and didn’t try to upsell anything I didn’t need.”
People customers mention
- Sam 30 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
PeggyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Sam at Ifix and repair inside Hermitage Walmart got me straight with my S25+ cases and also my granddaughter iPad case. I even got a good deal on two cases, please go check him out you will leave happy and satisfied.
JenniferLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
The sales associate at iFixandRepair was wonderful. I had taken my phone to a retail store and was told that my screen was cracked. They obviously didn't take the time to look at it because it was just a damaged screen protector. I was so grateful for his honesty. My repair went from $199 to $15. Now that's how…
Kaushal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Very professional and awesome costumer service this is my go to place for all kind of phone work.
Dominic5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had an issue with my charging port and he fixed it in moments. Would recommend.
Josiah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Had a great experience. Brought in a phone for a screen repair, the job required replacing the side buttons. The team at iFixandRepair made sure that the job was done correctly.
Chett6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
If your phone is damaged or isn't working correctly come see Khan he's the man to fix it 5 stars all the way
Photos
Customer reviews
5.0 ★★★★★ 623 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Jose Galeana1 reviewTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleReally awesome 👌
Response from the owner · 2 weeks ago
Thank you Jose.
Peggy HanesLocal Guide · 20 reviewsTotal number of Google reviews Peggy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSam at Ifix and repair inside Hermitage Walmart got me straight with my S25+ cases and also my granddaughter iPad case. I even got a good deal on two cases, please go check him out you will leave happy and satisfied.
Response from the owner · a year ago
Thank you so much for taking the time to leave us a great review. We truly appreciate it. We hope to see you again soon, as we always love having you as a customer.
Jennifer ThomasLocal Guide · 19 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe sales associate at iFixandRepair was wonderful. I had taken my phone to a retail store and was told that my screen was cracked. They obviously didn't take the time to look at it because it was just a damaged screen protector. I was so grateful for his honesty. My repair went from $199 to $15. Now that's how you create a loyal customer base. Facts!
Response from the owner · 3 weeks ago
Hi Jennifer, Thank you so much for the kind words! We are absolutely thrilled to hear that you enjoyed our service. Your feedback brightened our team's day, and we're so glad we could deliver a great experience for you. If you ever need anything else, feel free to reach out.
Mark Lenz11 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood service Thank you
James Roger Powell6 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHe cleared all virus in the phone Thank you so much
william peterson2 reviewsTotal number of Google reviews william has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest service
Response from the owner · 2 months ago
Thank you, William, for your five-star review! We’re thrilled to hear you found our service at iFixandRepair - Hermitage to be the best. Our team is committed to providing fast, reliable, and friendly smartphone repair for every customer. We truly appreciate your support and kind words. Please visit us again whenever you need assistance, and feel free to recommend us to friends and family!
Prasad Kalavar3 reviewsTotal number of Google reviews Prasad has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest mobile service in Hermitage location
Response from the owner · 2 months ago
Thank you, Prasad, for your wonderful 5-star review! We’re delighted to hear that you consider iFixandRepair - Hermitage the best mobile service in the area. Our team is committed to providing reliable, efficient, and friendly smartphone repair, and your kind words mean a great deal to us. We truly appreciate your support and recommendation. Please visit us again whenever you need assistance, and feel free to share your experience with friends and family!
Lamech Montano1 reviewTotal number of Google reviews Lamech has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood Service
Response from the owner · 4 months ago
Thank you so much, Lamech! We truly appreciate you taking the time to share your kind words about Raja and our team. We're thrilled that you had a great experience at iFixandRepair - Hermitage. Providing excellent service is what we strive for every single day. We'd love to see you again for any future repair needs, and please don't hesitate to recommend us to friends and family. Thanks for choosing us!
john jastrowLocal Guide · 37 reviewsTotal number of Google reviews john has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCourteous staff and very helpful
Response from the owner · 2 months ago
Thank you, John, for your wonderful 5-star review! We’re delighted to hear that our staff was courteous and helpful during your visit to iFixandRepair - Hermitage. Providing friendly, knowledgeable service is important to our team, and your kind words mean a great deal to us. We truly appreciate you choosing us for your smartphone repair needs and hope to assist you again in the future. Please feel free to share your experience with friends and family!
Business details
- Address: 4424 Lebanon Pike, Hermitage, TN 37076
- Phone: (615) 686-5488
- Website: ifixandrepair.com
- Service area: Nashville, TN