Kris1 reviewTotal number of Google reviews Kris has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleManny was phenomenal and helped me immediately!!!
iFixFast Repair and Accessories
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%71+17.2Value 14%1+0.1Replies to reviews 7%15+1.1Craft & service penalty86−1.4Momentum penalty93−0.7Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#44 of 47 ipad screen repair servicesPosition by Experts Score among all companies we track in this category. · better than 7%
4.8 ★★★★★ 561 Google reviews · 24 photos
94%five-star reviews
4.76★last 12 monthsAverage stars on reviews from the last 12 months only.
4.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
2%reviews answered by the owner
Oct 2026latest review
iFixFast Repair and Accessories at a glance
Customers frequently cite quick service, friendly staff, and fair pricing for screen repairs, battery replacements, and accessory installations. Several reviewers note that staff members often clean charging ports or speakers at no extra charge. However, a pattern of criticism involves delayed repairs, parts arriving late, or screens failing shortly after the initial fix, leading to multiple visits and additional costs.
- Google rating: 4.8 out of 5 from 561 reviews (94% five-star).
- Reviews on this page: 562 Google reviews (497 with written comments, 36 with photos).
- Owner responses: the business replied to 2% of reviews.
- Most recent review: October 16, 2026.
- Service: iPad Screen Repair Service serving Whitewater, Wisconsin.
Data from Google, last updated October 28, 2026.
Score profile vs other ipad screen repair services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.iFixFast Repair and Accessories: 78/100 on this factor. Category median: 91.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.iFixFast Repair and Accessories: 71/100 on this factor. Category median: 89.B
71
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.iFixFast Repair and Accessories: 86/100 on this factor. Category median: 99.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.iFixFast Repair and Accessories: 1/100 on this factor. Category median: 100.F
1
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.iFixFast Repair and Accessories: 93/100 on this factor. Category median: 100.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.iFixFast Repair and Accessories: 15/100 on this factor. Category median: 90.F
15
Bar = this company · dark tick = category median.
Star ratings
562 Google reviews we collected
- 5 stars53194%
- 4 stars41%
- 3 stars31%
- 2 stars31%
- 1 star214%
Praise vs complaints
Phrases our text analysis found in 497 written reviews
- Praise50696%
- Complaints224%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude19637%
- Quality & results10320%
- Speed & response9418%
- Price & value6212%
- Would recommend5611%
- Honesty & trust122%
- Communication51%
What customers talk about
We read 497 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Guy was very nice, cleaned my husbands speaker for free.”
“Very unprofessional!”
“Second time I’ve been here and great experience both times.”
“Had to go in 2x first screen didn't work and now my charger port doesn't work correctly”
“They fix my phone 2 times and are really good and fast thanks for it”
“Very honest, fast and fair priced, could have easily took advantage of me but didn’t.”
“The guy is friendly enough, but he quoted me $200 for a repair, told me to come back and he'd honor that quote.”
“Highly recommend them to anyone needing reliable tech repairs!”
“AVOID THIS PLACE unless all you care about is the speed of your repair.”
“It’s great to know there’s a place you can trust to get things done right the first time (and the second time, too!”
“This was not just bad service they do a deliberate fraud right from the get go.”
“Very knowledgeable and patient in explaining what I needed for my phone.”
People customers mention
- Ray 15 reviews
- Janesville 8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
ethan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
it’s a pretty exceptional place, a lot of other places around aren’t as good. come here before anywhere else
LewisLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Awesome experience hands down its fast easy no bs. Anytime I have phone issuse iam going here
Veronica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
He is the best of the best I love mohommed he is great working with and understanding !
Kelsey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Very fast and efficient when we came in. I got a new case and he put on my screen protector flawlessly. Friendly and knowledgeable with all questions.
Krysta4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Went in to look for privacy protector. Left with new case and protector. Was super friendly and quick.
justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★
Went in to get a cracked screen fixed. Had to go in 2x first screen didn't work and now my charger port doesn't work correctly
Photos
Customer reviews
4.8 ★★★★★ 561 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Braden Hausen3 reviewsTotal number of Google reviews Braden has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey fixed my charging port and did a great job
ethan cook2 reviewsTotal number of Google reviews ethan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googleit’s a pretty exceptional place, a lot of other places around aren’t as good. come here before anywhere else
Lewis HouserLocal Guide · 17 reviewsTotal number of Google reviews Lewis has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAwesome experience hands down its fast easy no bs. Anytime I have phone issuse iam going here
Isaiah Pinson1 reviewTotal number of Google reviews Isaiah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest place for phone accessories in Janesville
Nelson Velasquez2 reviewsTotal number of Google reviews Nelson has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey fix my phone 2 times and are really good and fast thanks for it
Alex Krause1 reviewTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI love this place
Sherry Wilkerson4 reviewsTotal number of Google reviews Sherry has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGuy was very nice, cleaned my husbands speaker for free.
Jason CullenLocal Guide · 30 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOutstanding service! Will definitely visit again!
Veronica Dawkins1 reviewTotal number of Google reviews Veronica has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHe is the best of the best I love mohommed he is great working with and understanding !
Business details
- Address: 2500 Milton Ave Ste 150, Janesville, WI 53545
- Phone: (608) 554-3222
- Website: ifixfastwi.com
- Service area: Whitewater, WI