Ikill Pest Control Inc logo

Ikill Pest Control Inc

Pest control service · West Covina, CA · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%44+3.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#84 of 110 bed bug exterminatorsPosition by Experts Score among all companies we track in this category. · better than 24%
4.9 ★★★★★ 167 Google reviews
96%five-star reviews
4.84★last 12 monthsAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
7%reviews answered by the owner
$135typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Ikill Pest Control Inc at a glance

Google reviewers rate Ikill Pest Control Inc. 4.9 out of 5 based on 167 reviews, frequently praising punctuality, clear communication, and affordable pricing for services like rodent proofing and fumigation. Customers often highlight the professionalism of technicians who explain treatments in detail and resolve infestations effectively. A recurring criticism involves billing errors, such as cashing checks for cancelled appointments, and isolated reports of ineffective flea treatment requiring multiple visits.

  • Google rating: 4.9 out of 5 from 167 reviews (96% five-star).
  • Reviews on this page: 167 Google reviews (111 with written comments).
  • Owner responses: the business replied to 7% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Bed Bug Exterminator serving West Covina, California.

Data from Google, last updated November 1, 2026.

Score profile vs other bed bug exterminators

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction89Reliability85Craft & service100Value100Momentum100Replies to reviews44Satisfaction: 89 (median 95)Reliability: 85 (median 95)Craft & service: 100 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 44 (median 94)
Ikill Pest Control IncBed Bug Exterminators median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ikill Pest Control Inc: 89/100 on this factor. Category median: 95.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ikill Pest Control Inc: 85/100 on this factor. Category median: 95.A
85
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ikill Pest Control Inc: 100/100 on this factor. Category median: 97.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ikill Pest Control Inc: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ikill Pest Control Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ikill Pest Control Inc: 44/100 on this factor. Category median: 94.C
44

Bar = this company · dark tick = category median.

Star ratings

167 Google reviews we collected

  • 5 stars16196%
  • 4 stars21%
  • 3 stars11%
  • 2 stars00%
  • 1 star32%

Praise vs complaints

Phrases our text analysis found in 111 written reviews

  • Praise20598%
  • Complaints42%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price626%
  • Reasonable1670%
  • Overpriced14%
  • Not sure00%
$135+30% vs typical bed bug exterminators

Middle half of what 15 customers paid ($93–$255) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6833%
  • Speed & response4220%
  • Quality & results3718%
  • Would recommend2512%
  • Communication199%
  • Price & value105%
  • Honesty & trust84%

What customers talk about

We read 111 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Simple and easy quoting system, timely and professional communications.”
  • “We setup and appointment and she was on time as she indicated.”
  • “Our technician Danny is punctual, courteous, and thorough.”
  • “I highly recommend Ikill Pest Control for all pest control, inside and out!”
  • “She understood my pest problem and explained a possible solution.”
  • “Ikill does great work and they are also affordable.”
  • “The exterminator is professional, knowledgeable, and honest.”

People customers mention

  • Carlos 6 reviews
  • Debbie 5 reviews
  • Jesse 4 reviews
  • Danny 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Ikill Pest Control Inc for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Jesse2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Debbie with IKill is exceptional. She understood my pest problem and explained a possible solution. We setup and appointment and she was on time as she indicated. We went over the details of the service and I agreed for her to start the work. She performed the service as what we agreed to. Hopefully my pest problem is remedied.

Paid $200+Reasonable priceService not listed
Adam9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Terrific, punctual, knowledgeable and the interior ants were sent packing within 48 hours. It was a long time coming for our six legged buddies and iKill helped tremendously!

Paid $140–160Reasonable priceAnt extermination
KarlaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The staff is friendly and patient. The exterminator is professional, knowledgeable, and honest. I highly recommend! Thanks so much, Ikill Pest Control Inc.

Paid $200+Reasonable priceTermite inspectionTermite extermination
moana8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

IKill has been great. They helped us get a terrible infestation under control and we have kept it at bay ever since. We recently had a termite scare and they came quickly, thankfully it was not termites. Their staff is kind and easy to work with

Paid $120–140Reasonable priceRodent exterminationGeneral pest inspection
YongLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I have a rodent infestation problem in a single family residence. The entire Ikill Pest Control team is absolutely professional! Jesse and his supervisor are very friendly, super knowledgeable, and takes the time to explain and educate their customers about their area of expertise. Jesse is always punctual for…

Paid $200+Reasonable priceRodent extermination
Joe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Clothes moths in wool rugs sprayed. Rat Trapped. Folio Monday? Spiders continue to web outside, shrubs, etc.

Paid $80–100Reasonable priceRodent exterminationSpider exterminationService not listed

Customer reviews

4.9 ★★★★★ 167 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tristan Daoussis3 reviewsTotal number of Google reviews Tristan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service, communication and affordable.

  • Price assessment: Reasonable price
  • Price: $80–100
  • Services: General pest inspection
  • Pest type: Ants, Rodents, Cockroaches, Spiders, Other
Ping Liu13 reviewsTotal number of Google reviews Ping has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent services from iKill. Simple and easy quoting system, timely and professional communications.

Response from the owner · a week ago

Hi Ping, thank you for taking the time to review your overall experience with our team. We pride ourselves to not only provide results, but to also reassure our clients that we are here to listen and provide knowledge and and achieve results. We look forward to our future service reltionship.

Peggy Hibbs4 reviewsTotal number of Google reviews Peggy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always friendly and efficient. Thank you!

  • Price assessment: Reasonable price
  • Services: Rodent extermination, Service not listed
Jesse Olvera2 reviewsTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Debbie with IKill is exceptional. She understood my pest problem and explained a possible solution. We setup and appointment and she was on time as she indicated. We went over the details of the service and I agreed for her to start the work. She performed the service as what we agreed to. Hopefully my pest problem is remedied.

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Service not listed
  • Pest type: Other
Richard Valverde5 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company and nice people. Thank you so much.

  • Price assessment: Reasonable price
  • Services: Rodent extermination, Spider extermination, General pest inspection
Caitlin AbelmanLocal Guide · 96 reviewsTotal number of Google reviews Caitlin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We've been iKill customers for over a decade now. Techs are friendly and we've been happy being pest free. If we do encounter pests, they'll come and take care of it. Easy to make payments online, very happy with our service.

Adam Roth9 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Terrific, punctual, knowledgeable and the interior ants were sent packing within 48 hours. It was a long time coming for our six legged buddies and iKill helped tremendously!

  • Price assessment: Reasonable price
  • Price: $140–160
  • Services: Ant extermination
  • Pest type: Ants
Heidi Bloks8 reviewsTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jesse did a great job and was very thorough. I wll call them for my next inspection. Heidi Bloks, Realtor

  • Price assessment: Great price
  • Services: Termite inspection
Lynette Harris10 reviewsTotal number of Google reviews Lynette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They are the best! I love their personalized service and responsiveness.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Frannie Lew5 reviewsTotal number of Google reviews Frannie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend this company. I was referred by a friend ten years ago and we’ve been with them ever since. Our technician Danny is punctual, courteous, and thorough. Top notch customer service from Carlos, Jesse, and Debbie as well.

  • Price assessment: Reasonable price
  • Services: General pest inspection, Ant extermination

Ikill Pest Control Inc on Google Maps →

Business details