Analyzing 8,663,6718.7M ReviewsFor 24,74024.7K Experts

Experts Reviews · Company report
Illan Custom Painting Stucco & Paint Contractor logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Illan Custom Painting Stucco & Paint Contractor

Costa Mesa, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 17 stucco contractors · 5.0★ from 44 Google reviews

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Report card

Percentile vs other stucco contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Illan Custom Painting Stucco & Paint Contractor is better than 99% of stucco contractors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Illan Custom Painting Stucco & Paint Contractor is better than 99% of stucco contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Illan Custom Painting Stucco & Paint Contractor is better than 98% of stucco contractors.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Illan Custom Painting Stucco & Paint Contractor is better than 100% of stucco contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Illan Custom Painting Stucco & Paint Contractor is better than 100% of stucco contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Illan Custom Painting Stucco & Paint Contractor is better than —% of stucco contractors.–
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Reviews for your job

Customers hired Illan Custom Painting Stucco & Paint Contractor for 8 kinds of job.

Illan Custom Painting Stucco & Paint Contractor for door painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Door painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 3 Google reviews tagged “Door painting”

Marcos4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Illan Custom Painting is a top notch painting team. They are affordable, professional, and caring to please the customer. Many businesses lack that “old customer service” these days, but Illan Custom Painting helps keep that tradition going… 😉. They did a great job on rooms in my house. Highly recommend their good service.

Customer photo from Marcos's review
Interior paintingDoor paintingWater damage repair+ Responsiveness+ Punctuality+ Quality
Silvia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve worked with Illan custome painting for almost a year and they’ve done a great job with all the projects that they worked on. They are reliable, professional and friendly but most importantly, the quality of their work is always great. I will continue recommending them to all of our clients, friends and family.

Exterior paintingInterior paintingCabinet painting+ Responsiveness+ Quality+ Professionalism
Eduardo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Interior paintingDoor painting+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Interior painting12—
Exterior painting7—
Cabinet painting3—
Drywall painting3—
Drywall repair3—
Door painting3—
Wallpaper removal2—
Water damage repair2—

Compare with

Stucco Champions logoStucco ChampionsExperts Score 100Costa Mesa · 5.00★Papaya Construction Group logoPapaya Construction GroupExperts Score 100Costa Mesa · 5.00★Drywall & Stucco Repair logoDrywall & Stucco RepairExperts Score 100Costa Mesa · 5.00★