Illinois Safety CPR - Chicago logo

Illinois Safety CPR - Chicago

Emergency training school · Chicago, IL · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%99+62.9Reliability 28%100+28.2Replies to reviews 8%87+7.2Experts Score= 98Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 40 adult educationPosition by Experts Score among all companies we track in this category. · better than 97%
5.0 ★★★★★ 327 Google reviews · 13 photos
99%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review

Illinois Safety CPR - Chicago at a glance

Google reviewers rate Illinois Safety CPR - Chicago five stars based on 327 reviews, noting that the owner responds to nearly all feedback. Customers describe the BLS and CPR training as quick, organized, and thorough, with instructors praised for being patient, engaging, and clear in their teaching. The facility is noted for clean equipment, and the process is highlighted for easy scheduling and same-day certificate issuance. No recurring criticisms appear in the provided excerpts, which consist entirely of positive five-star comments.

  • Google rating: 5.0 out of 5 from 327 reviews (99% five-star).
  • Reviews on this page: 327 Google reviews (203 with written comments, 4 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Adult Education serving Chicago, Illinois.

Data from Google, last updated October 25, 2026.

Score profile vs other adult education

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and momentum; weakest: replies to reviews.

Satisfaction99Reliability100Craft & service–Value–Momentum100Replies to reviews87Satisfaction: 99 (median 80)Reliability: 100 (median 80)Momentum: 100 (median 100)Replies to reviews: 87 (median 33)
This companyAdult Education median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Illinois Safety CPR - Chicago: 99/100 on this factor. Category median: 80.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Illinois Safety CPR - Chicago: 100/100 on this factor. Category median: 80.A
100
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Illinois Safety CPR - Chicago: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Illinois Safety CPR - Chicago: 87/100 on this factor. Category median: 33.A
87

Bar = this company · dark tick = category median.

Star ratings

327 Google reviews we collected

  • 5 stars32499%
  • 4 stars31%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 203 written reviews

  • Praise199100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6834%
  • Quality & results3920%
  • Would recommend3920%
  • Speed & response3015%
  • Communication158%
  • Price & value63%
  • Honesty & trust21%

What customers talk about

We read 203 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Our instructor, Brandon Rodriguez, demonstrated professionalism, patience, technical competence, and a genuine commitment to ensuring that participant…”
  • “The videos were easy to watch and the instructor was very thorough.”
  • “I highly recommend Illinois Safety LLC to professionals seeking quality CPR and BLS training.”
  • “I successfully completed the course and received my AHA BLS Provider eCard promptly.”
  • “I particularly appreciated the practical demonstrations, hands-on exercises, and the instructor’s ability to explain complex procedures clearly.”
  • “Affordable, a simple scheduling process, the training was easy to follow and the space was clean and comfortable.”
  • “…, demonstrated professionalism, patience, technical competence, and a genuine commitment to ensuring that participants understood both the theory and…”

People customers mention

  • Roberta 8 reviews
  • Brandon 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Nick was a fabulous instructor. He knew how to keep the class very engaged by using light humor and real life examples of scenarios to use the skills in. He reviewed the most important steps of CPR, mouth to mouth resuscitation, administering narcan, and what to do in instances of choking as well. Highly recommend…

Jon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Nice and easy. Great pace. Great education. Great company when youre in a crunch to get some certifications.

Haley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Our instructor on 9/27 was great! Super informative class, she reviewed everything with us after each section and I left feeling confident in my BLS abilities.

Zo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Such a nice and easy class! He made it fun and simple to understand! Take the class and get it over with!

Erin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Illinois safety was awesome from the AHA online portion to the hands on skills session. Equipment was clean, building was clean, and Instructor was very knowledgeable and helpful. I would definitely recommend for CPR needs

Sabrina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great class and instructor, Brandon, was very helpful. Content was informative and easy to follow and also interactive to keep everyone engaged. Scheduling was easy and very quick to get in for a class. You also get your certificate same day if you need it fast. Highly recommend!

Photos

Customer reviews

5.0 ★★★★★ 327 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Heidi OHair6 reviewsTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Engaging and fast paced

Response from the owner · 2 hours ago

Thanks, Heidi. Glad you found the class engaging and fast paced. Hope to see you again for renewal in a couple years.

Peter ArikhanLocal Guide · 23 reviewsTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently completed my American Heart Association Basic Life Support (BLS) Provider training with Illinois Safety LLC, and I had an excellent learning experience. Our instructor, Brandon Rodriguez, demonstrated professionalism, patience, technical competence, and a genuine commitment to ensuring that participants understood both the theory and practical aspects of lifesaving emergency response. The training covered adult, child, and infant CPR, AED operation, rescue breathing, choking emergencies, and effective teamwork during resuscitation. I particularly appreciated the practical demonstrations, hands-on exercises, and the instructor’s ability to explain complex procedures clearly. As a security management professional expanding my competencies in healthcare safety and emergency preparedness, I found the training extremely valuable. I successfully completed the course and received my AHA BLS Provider eCard promptly. I highly recommend Illinois Safety LLC to professionals seeking quality CPR and BLS training. Thank you to Brandon and the entire team for a worthwhile experience.

Response from the owner · 6 hours ago

Thanks, Peter. Glad Brandon’s clear, hands-on approach made the BLS class useful for your security work, and that your AHA eCard came through fast. Hope to see you again for renewal in two years.

Alana White5 reviewsTotal number of Google reviews Alana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great instructor !

Response from the owner · a week ago

Thanks, Alana! Glad you enjoyed the instructor.

Mili3 reviewsTotal number of Google reviews Mili has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick and Easy! Very thorough and staff was friendly.

Response from the owner · a week ago

Thanks, Mili! Glad it was quick and thorough and that our staff was friendly. Hope to see you again in two years for renewal.

Sarah Anderson1 reviewTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nick was a fabulous instructor. He knew how to keep the class very engaged by using light humor and real life examples of scenarios to use the skills in. He reviewed the most important steps of CPR, mouth to mouth resuscitation, administering narcan, and what to do in instances of choking as well. Highly recommend booking with him! He is a great guy who cares about people being able to perform basic life saving skills in a bad situation. I feel confident performing any of these skills in real life now. Thank you so much Nick!

Response from the owner · a week ago

Thanks, Sarah. So glad Nick’s humor and real-life examples helped you feel confident with CPR, mouth-to-mouth, Narcan, and choking steps. Hope to see you again for renewal in two years.

Stephanie Rodriguez2 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very detailed and very friendly!

Response from the owner · 2 weeks ago

Thanks, Stephanie. Glad you found the class detailed and friendly. Hope to see you again for your renewal in 2 years.

박지원1 reviewTotal number of Google reviews 박지원 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great instructor, great learning.

Response from the owner · 2 weeks ago

Thanks, 지원! Glad to hear the instructor and learning hit the mark. Hope to see you again for renewal in 2 years.

Jon Martinez6 reviewsTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice and easy. Great pace. Great education. Great company when youre in a crunch to get some certifications.

Response from the owner · 3 weeks ago

Thanks, Jon! Glad the class felt easy with a good pace, and that we could help when you were in a crunch for certifications. Hope to see you again in 2 years for renewal.

Abby Sullivan4 reviewsTotal number of Google reviews Abby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great CPR class!

Response from the owner · 3 weeks ago

Thanks, Abby! Glad you enjoyed the CPR class. Hope to see you again for renewal in two years.

Albert A4 reviewsTotal number of Google reviews Albert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome class!

Response from the owner · 3 weeks ago

Thanks, Albert! Glad you thought the class was awesome. Hope to see you again for renewal in 2 years.

Illinois Safety CPR - Chicago on Google Maps →

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