Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts
Customers report that Illuminated Moving & Packing provides local and long-distance services, including packing, moving, and unpacking, with a 5/5 rating from 221 reviews. Recurring themes highlight punctuality, efficient handling of items, careful protection of belongings, and clear communication regarding quotes and schedules. Reviewers note that the team is flexible with unique requests and often delivers final costs below initial estimates. The owner replied to 38% of reviews, and no common criticisms were identified in the provided excerpts.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
221 Google reviews we collected
Phrases our text analysis found in 199 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 199 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Polite, thorough, and surprisingly quick/efficient.”
“They were very careful to pack everything up and moved quickly and carefully.”
“Illuminated was a little delayed, but when Reece (the owner) saw that it was going to cause us a hardship if they couldn't make it he came himself.”
“Highly recommend Reece and the team at Illuminated Moving & Packing!”
“If you’re looking for a stress-free, genuine, and top-notch moving experience, we cannot recommend them highly enough.”
“We are so grateful for the excellent service Illuminated Moving and Packing provided, especially in this extreme heat.”
“We did have a hiccup though, which is that our Smart TV was damaged in the move.”
“My price came in lower than expected and I felt it was a very reasonable amount.”
“So communicative, brought a truck bigger than needed so I wasn't stressed about everything fitting.”
“Reece was very easy to communicate with, transparent on all his pricing, and really made us feel at ease with all our possessions making it to our new home.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Illuminated Moving & Packing for 8 kinds of job. Pick one to see what they paid and said.
I had an excellent experience. Arrived on time and ready to work. Very reasonably priced. Polite, thorough, and surprisingly quick/efficient. Helped with packing, moving, and unpacking. Highly recommend.
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 35 | $569–$1.4k |
| Moving-related packing | 30 | $415–$1.4k |
| Oversized-item moving | 13 | $135–$556 |
| Interstate moving | 11 | $1.6k–$4.9k |
| In-state moving | 9 | $731–$2.1k |
| Furniture assembly | 6 | — |
| Moving-related storage | 5 | $375–$786 |
| Moving-related junk removal | 3 | $114–$621 |
5.0 ★★★★★ 221 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I had an excellent experience. Arrived on time and ready to work. Very reasonably priced. Polite, thorough, and surprisingly quick/efficient. Helped with packing, moving, and unpacking. Highly recommend.
Top notch moving company 10/10 recommend
Rachel and her team were wonderful and did everything that we asked and did it with great attitudes!
Thank you, Enid! We’re so glad Rachel and the team made your move a great experience. We really appreciate the kind words!
We had a great moving experience. They were very careful to pack everything up and moved quickly and carefully. I highly recommend.
Thank you, Tori! We’re so glad to hear you had a great moving experience and that everything went smoothly. Your recommendation means a lot!
So communicative, brought a truck bigger than needed so I wasn't stressed about everything fitting. Nice guys. Careful with the truck. So helpful. Gave me a quote, let me put down a deposit online, final cost was less than the quote! Would def use again.
Thank you, C Tyler. We’re glad the clear communication, extra truck space, and careful crew made your move easy—and that the final cost was below the estimate. We will be here when you need us again!
Reece and his guys were outstanding, from loading up to unloading. Everything was handled with care and nothing was damaged. We are so grateful for the excellent service Illuminated Moving and Packing provided, especially in this extreme heat. I would highly recommend these guys!!
Holly, thank you for the thoughtful review. We’re pleased our team handled everything with care from loading through unloading and that nothing was damaged. Your recognition of their work—especially in the extreme heat—is greatly appreciated. Thank you for the recommendation.
Working with Illuminated Moving & Packing for our big move up the east coast was the best choice we could have made. Reece and his team were so respectful of our things- they did a great job prepping the larger items to protect them in the truck, packed the truck to the brim, and headed out on the road before we expected them to. Everything made it up to New Hampshire without issue. His team loading the truck and the team that met us up at our new location were wonderful. Everyone was so efficient! I am so glad we went with a local company in Asheville. Reece was very easy to communicate with, transparent on all his pricing, and really made us feel at ease with all our possessions making it to our new home. Highly recommend Reece and the team at Illuminated Moving & Packing!
Emma, thank you for entrusting your Asheville to New Hampshire move to us. We are pleased that our crews’ careful preparation, efficient loading, on-schedule delivery, and clear communication and pricing met your expectations.We hope you are enjoying New Hampshire!
I highly recommend this moving service. We had a lot of moving parts to our daughter’s relocation and Reece was very flexible and made some herculean efforts to accommodate us. His team: Shua, Dhyan, and Naz were awesome! They were able to meet our hard deadlines and with amazing attitudes.
Thanks so much for the awesome review Donna! We’re glad the team could help make your daughter’s move go smoothly. We really appreciate you choosing us!
Best moving service i’ve ever used. The packing, moving & unpacking process was fast & smooth. Highly recommend!
Thanks so much, Mollie! We’re thrilled to hear everything went smoothly from packing to unpacking. It means a lot that you’d call us the best—thank you for the recommendation!
Super quick and great to work with. We’re very accommodating and flexible for our schedule. Packed, Moved, and Unpacked for us and absolutely nothing broke! 11/10 would use again
Thanks a ton, Jon! We're so glad we could work around your schedule and keep everything safe from start to finish. Really appreciate the 11/10—hope to help you again down the road!
Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts
