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Illusions of Georgetown

Hair salon · Washington, DC · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%51+3.6Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#29 of 57 wedding hair stylistsPosition by Experts Score among all companies we track in this category. · better than 50%
4.9 ★★★★★ 326 Google reviews · 24 photos
95%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
74%reviews answered by the owner
$136typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Illusions of Georgetown at a glance

Google reviewers rate Illusions of Georgetown 4.9 out of 5 based on 326 reviews, with the owner responding to 74% of them. Clients frequently praise the salon's punctuality, clear communication, and skilled execution of services like balayage, blowouts, and color correction. However, a few low-star reviews criticize inconsistent product availability, unexpected pricing changes, and stylist tardiness during appointments.

  • Google rating: 4.9 out of 5 from 326 reviews (95% five-star).
  • Reviews on this page: 326 Google reviews (277 with written comments, 40 with photos).
  • Owner responses: the business replied to 74% of reviews.
  • Most recent review: October 20, 2026.
  • Service: Wedding Hair Stylist serving Washington, District of Columbia.

Data from Google, last updated October 26, 2026.

Score profile vs other wedding hair stylists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction89Reliability85Craft & service86Value100Momentum100Replies to reviews51Satisfaction: 89 (median 89)Reliability: 85 (median 85)Craft & service: 86 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 51 (median 48)
Illusions of GeorgetownWedding Hair Stylists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Illusions of Georgetown: 89/100 on this factor. Category median: 89.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Illusions of Georgetown: 85/100 on this factor. Category median: 85.A
85
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Illusions of Georgetown: 86/100 on this factor. Category median: 99.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Illusions of Georgetown: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Illusions of Georgetown: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Illusions of Georgetown: 51/100 on this factor. Category median: 48.C
51

Bar = this company · dark tick = category median.

Star ratings

326 Google reviews we collected

  • 5 stars31195%
  • 4 stars41%
  • 3 stars10%
  • 2 stars31%
  • 1 star72%

Praise vs complaints

Phrases our text analysis found in 277 written reviews

  • Praise33397%
  • Complaints123%

Price

What customers reported paying

$136+17% vs typical wedding hair stylists

Middle half of what 53 customers paid ($96–$282) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude11232%
  • Would recommend8926%
  • Quality & results7823%
  • Communication226%
  • Speed & response206%
  • Honesty & trust165%
  • Price & value82%

What customers talk about

We read 277 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Luis is great to work with, he is very patient with talking you through consultations, and does an excellent job with balayage and highlights.”
  • “) and he’s really only person that’s been able to achieve my into pics/match exactly what I’ve wanted — Couldn’t recommend him enough!”
    “I had a very disappointing experience here and will not return.”
  • “He exceeded my expectations in all areas and will now be my stylist forever!”
    “However, the blowout was terrible and left my hair looking worse than when I walked in.”
  • “Amanda was amazing, she really listened to what I wanted, took her time, gave me great advice, and respected my request exactly.”
  • “They were so kind and helpful and were able to squeeze her in almost immediately.”
  • “They are both kind and skilled, and you can tell that they each have a genuine passion for their craft - 10/10 every time!”
  • “As a type-B bride, I was panicking only two months away from my wedding day trying to find a hair and makeup artist who was talented yet affordable.”

People customers mention

  • Gorkem 26 reviews
  • Salon 13 reviews
  • Luis 12 reviews
  • William 11 reviews
  • Kayla 10 reviews
  • Melek 10 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Illusions of Georgetown for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Omaya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Always come here for my blowouts and treatment. Melek has been doing the prettiest blowouts for me for 2 years now, always looks so good!! Definitely recommend coming here.

Paid $100–120Blowdry
ClaireLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Luis is heaven-sent! As a type-B bride, I was panicking only two months away from my wedding day trying to find a hair and makeup artist who was talented yet affordable. I stumbled upon Illusions, and Luis was happy to take on not only my hair & makeup but also some of my friends and family as well. He exceeded my…

Customer photo from Claire's review
Paid $140–160UpdosHairstylingHair coloring
Sonia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’m new to Washington and had been looking for a hair salon where I could feel comfortable and confident, especially for my hair color. After a lot of searching, I chose Amanda based on her profile and the services offered on the salon’s website, and I’m so happy I did! The whole team was so welcoming and…

Paid $120–140Hair coloringBalayage
Aiste2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Luis is the best that there is!!! I’ve received the most phenomenal haircuts from him (layers, curtain bangs, etc.) and he’s really only person that’s been able to achieve my into pics/match exactly what I’ve wanted — Couldn’t recommend him enough!!🤍

Paid $100–120HaircutHairstyling
Marie-Charlotte1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Illusions is a wonderful hair salon! And Ghorkem is a wonderful hair dresser. I have been coming here for years and highly recommend it!

Paid $60–80Haircut
Rachel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had my haircut for the first time at Illusions of Georgetown with Melek. She was great at listening to what I wanted but also offered suggestions on what would work best for my hair, which I really appreciated! I have long straight hair and needed a refresh and Melek definitely helped with that!

Paid $40–60Haircut

Photos

Customer reviews

4.9 ★★★★★ 326 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Shraya George3 reviewsTotal number of Google reviews Shraya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Melek did such an amazing job! Great experience :)

Response from the owner · 2 days ago

Hello Shraya! Thank you for your kind words, we hope to see you again soon!

Omaya Al Kudsi4 reviewsTotal number of Google reviews Omaya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always come here for my blowouts and treatment. Melek has been doing the prettiest blowouts for me for 2 years now, always looks so good!! Definitely recommend coming here.

  • Price: $100–120
  • Services: Blowdry
  • Atmosphere: Relaxing, Modern
  • Maintenance: Pristine
Response from the owner · 2 days ago

Hello Omaya! We are glad to hear you had a good experience with us, we hope to see you again soon!

Claire McCarterLocal Guide · 11 reviewsTotal number of Google reviews Claire has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Luis is heaven-sent! As a type-B bride, I was panicking only two months away from my wedding day trying to find a hair and makeup artist who was talented yet affordable. I stumbled upon Illusions, and Luis was happy to take on not only my hair & makeup but also some of my friends and family as well. He exceeded my expectations in all areas and will now be my stylist forever! <3

  • Price: $140–160
  • Services: Updos, Hairstyling, Hair coloring, Service not listed
  • Maintenance: Pristine
Response from the owner · 2 days ago

Hello Claire! We are so delighted to have been a part of your wedding day! We hope to see you again soon!

R N9 reviewsTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a very disappointing experience here and will not return. I was scheduled for a Brazilian Blowout, but when I arrived for my appointment, the salon couldn’t even locate the correct product needed for the treatment and asked me to reschedule. I understand that things can go wrong, so I was happy to be flexible and agreed to reschedule. They offered to give me a blowout in the meantime, which I accepted. However, the blowout was terrible and left my hair looking worse than when I walked in. An absolute waste of my time and energy.

Response from the owner · 2 weeks ago

Thank you for your feedback. Unfortunately, we were unable to locate a client profile or appointment under the name associated with this review in our system. We take all feedback seriously and would appreciate the opportunity to look into your concerns further. Please contact us directly at 202-338-4100 so we can gather more information and better assist you. Thank you, Management at Illusions of Georgetown

Shelby Brown2 reviewsTotal number of Google reviews Shelby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Luis is great to work with, he is very patient with talking you through consultations, and does an excellent job with balayage and highlights.

  • Services: Hair highlighting, Balayage
Response from the owner · 2 weeks ago

Luis is an artist! Thank you for the great review, Shelby!

Noemi Pagan4 reviewsTotal number of Google reviews Noemi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Melek is the best hair stylist ever! She makes my vision come true every time, and is so kind and thoughtful. I was someone who dreaded hair cuts and now I come almost every month!! Literally could not recommend her more.

  • Services: Haircut, Blowdry, Gloss or Glaze
Response from the owner · 2 weeks ago

Hello Noemi! We are glad to hear you enjoyed your time with us, we hope to see you again soon!

Alexandra Slocum1 reviewTotal number of Google reviews Alexandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Luis! He specializes in blonde coloring and highly values hair health. Each appointment we discuss my personal hair goals and he customizes each session to make sure we are always making progress to meet them.

  • Services: Hair coloring
Response from the owner · 2 weeks ago

Thank you for the good review, we are glad you had a great experience with Luis!

Sonia Gavillet De Peney8 reviewsTotal number of Google reviews Sonia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’m new to Washington and had been looking for a hair salon where I could feel comfortable and confident, especially for my hair color. After a lot of searching, I chose Amanda based on her profile and the services offered on the salon’s website, and I’m so happy I did! The whole team was so welcoming and attentive, even with my daughter there. Amanda was amazing, she really listened to what I wanted, took her time, gave me great advice, and respected my request exactly. I felt completely comfortable and in good hands throughout the appointment. Thank you, Amanda and the whole team! I’m very happy with my hair and already looking forward to coming back !

  • Price: $120–140
  • Services: Hair coloring, Balayage
  • Atmosphere: Energetic, Cozy
  • Maintenance: Pristine
Response from the owner · 2 weeks ago

Hello Sonia, we are glad to hear to you had a good experience with us, hope to see you again soon!

Amanda Sleem10 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Melek did an amazing job on the blowout, I walked out of the salon feeling like a princess!

Response from the owner · 2 weeks ago

Hello Amanda! We are glad to hear you had great experience with Melek; we hope to see you again soon!

Marilyn Pineda2 reviewsTotal number of Google reviews Marilyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Melek did an excellent work. My hair had a bad cut and she knew how to do her job well. I am delighted with my haircut.

  • Services: Haircut
  • Atmosphere: Relaxing, Modern
  • Maintenance: Pristine
Response from the owner · 2 weeks ago

Hello Marilyn! We are glad to hear you like your hair, we hope to see you again soon!

Illusions of Georgetown on Google Maps →

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