Pilates studio · Clifton, NJ · reviewed since 2011
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%96+61Reliability 28%94+26.5Replies to reviews 8%87+7.2Experts Score= 95Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#37 of 101 wellness servicesiPosition by Experts Score among all companies we track in this category. · better than 64%
4.9★★★★★92 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate IM=X Pilates and Fitness 4.9 out of 5 based on 92 reviews, with the owner responding to 96 percent of them. Customers frequently praise the welcoming atmosphere, inclusive approach to various body types, and the variety of instructors who provide individualized form corrections. Many note that the classes are challenging yet enjoyable, often leading to improved strength, flexibility, and reduced pain. One criticism mentions that pricing through third-party booking platforms can be high compared to direct membership options.
Google rating: 4.9 out of 5 from 92 reviews (97% five-star).
Reviews on this page: 91 Google reviews (87 with written comments).
Owner responses: the business replied to 96% of reviews.
Most recent review: September 21, 2026.
Service: Wellness Service serving Clifton, New Jersey.
Data from Google, last updated October 25, 2026.
Score profile vs other wellness services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
IM=X Pilates and FitnessWellness Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.IM=X Pilates and Fitness: 96/100 on this factor. Category median: 94.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.IM=X Pilates and Fitness: 94/100 on this factor. Category median: 94.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.IM=X Pilates and Fitness: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.IM=X Pilates and Fitness: 87/100 on this factor. Category median: 50.A
87
Bar = this company · dark tick = category median.
Star ratings
91 Google reviews we collected
4.9of 5
5 stars8897%
4 stars22%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 87 written reviews
96%praise
Praise7596%
Complaints34%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3038%
Would recommend2329%
Honesty & trust79%
Quality & results68%
Speed & response68%
Communication34%
Price & value34%
What customers talk about
We read 87 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The teachers are wonderful, knowledgeable, and make the classes fun.”
“Highly recommend it for anyone looking to up their flexibility and get in better shape.”
“As a plus-size woman, I was honestly terrified to join a Pilates studio, but from day one, I have always felt comfortable, accepted, and supported.”
“Initially, it took me a while to get into the swing of things, but I was able to because of the instructors patience and thorough knowledge.”
“Mid-workout she spent time trashing her own mom and telling stories of how awful her mom was saying to a class of moms how much "damage moms cause in our lives.”
“I originally started through Class Pass, but realized quickly I was only using that app to go to IMX, so I bought a full membership instead.”
“She listened to my nightmare, & said, I would like to work with you in the most sincere way.”
“it is definitely worth every penny.”
People customers mention
Carrie8 reviews
Magwood6 reviews
Taylor3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
talise5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
IMX Pilates Clifton is amazing! I truly cannot put into words how wonderful the entire staff is, from the owner to every instructor. Everyone is incredibly welcoming, encouraging, and accepting.
As a plus-size woman, I was honestly terrified to join a Pilates studio, but from day one, I have always felt…
Helen2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I’ve been going for 3 months now
Thanks to my daughters, they gave
me 5 Pilates classes for Mother’s Day
It was the best gift ever, I purchased more classes and I just love it. I feel so much better and energized. My body feels great and each class I attend, I’m getting firmer and stronger. I can’t say enough about…
ChelseaLocal Guide · 38 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Been going weekly for a month and already see a difference! I love that they have beginner classes at night, something other studios in the area just don’t offer. If you’re a bigger person or like “I don’t have any of those muscles!” You can still do it. I sure as heck don’t and I’m in LOVE. I’ve tried 3 different…
JudithLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
The instructors at IM=X in Clifton are all amazing and deliver challenging, creative classes. They give excellent instruction and correct your form when necessary. Most importantly they keep you safe. I have been taking classes here for the past 10 years and now that I'm retired I have a membership and can come much…
Agatha10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
I love the way I’ve been feeling , since I’ve been coming !! Everyone is very nice!! !!love it at IM=Xpilates!!
Jennifer2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
I LOVE coming here. I look forward to going a few days a week, and it never feels like a dreaded or painful workout. I always feel great during and after class; it works out all the kinks! And it’s FUN. I love how different all of the instructors are and how inclusive it is of all fitness levels. I never feel stupid…
IMX Pilates Clifton is amazing! I truly cannot put into words how wonderful the entire staff is, from the owner to every instructor. Everyone is incredibly welcoming, encouraging, and accepting.
As a plus-size woman, I was honestly terrified to join a Pilates studio, but from day one, I have always felt comfortable, accepted, and supported. IMX has been such an important part of my fitness journey, and the impact they’ve had on me is something I truly can’t put into words.
I’m so grateful I found this studio and this community. If you’re considering joining, do it! You will not be disappointed.
Helen Gerena2 reviewsiTotal number of Google reviews Helen has written across all businesses on Google Maps, not just this one.
I’ve been going for 3 months now
Thanks to my daughters, they gave
me 5 Pilates classes for Mother’s Day
It was the best gift ever, I purchased more classes and I just love it. I feel so much better and energized. My body feels great and each class I attend, I’m getting firmer and stronger. I can’t say enough about this place, oh yeah and there’s also plenty of free parking.
parking
Chelsea FrisbieLocal Guide · 38 reviewsiTotal number of Google reviews Chelsea has written across all businesses on Google Maps, not just this one.
Been going weekly for a month and already see a difference! I love that they have beginner classes at night, something other studios in the area just don’t offer. If you’re a bigger person or like “I don’t have any of those muscles!” You can still do it. I sure as heck don’t and I’m in LOVE. I’ve tried 3 different teachers and each class is something unique, different, challenging but rewarding. Give it a try!
Judith AndersonLocal Guide · 26 reviewsiTotal number of Google reviews Judith has written across all businesses on Google Maps, not just this one.
The instructors at IM=X in Clifton are all amazing and deliver challenging, creative classes. They give excellent instruction and correct your form when necessary. Most importantly they keep you safe. I have been taking classes here for the past 10 years and now that I'm retired I have a membership and can come much more! I LOVE my classes at IM=X!!! If you want a stronger, leaner, more flexible body, this is the place to exercise!!
Response from the owner · 3 years ago
Thanks Judy! Such a sweet addition to every class you attend. Thank for taking the time to give us this thoughtful review. 😘🎉
Agatha Prosperi10 reviewsiTotal number of Google reviews Agatha has written across all businesses on Google Maps, not just this one.
I LOVE coming here. I look forward to going a few days a week, and it never feels like a dreaded or painful workout. I always feel great during and after class; it works out all the kinks! And it’s FUN. I love how different all of the instructors are and how inclusive it is of all fitness levels. I never feel stupid or like I can’t do something. So grateful I found IMX!!
Maria Cecilia Piriz6 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
I have been coming here for a little over a month now, and I love it! This was my first experience with Pilates, and it has set the bar high. The teachers are wonderful, knowledgeable, and make the classes fun. It’s a nice way to decompress from work. Highly recommend!
Response from the owner · a year ago
Thanks Kaitlyn! Keep coming back!!💪🏻
Aysu Aktug1 reviewiTotal number of Google reviews Aysu has written across all businesses on Google Maps, not just this one.
Getting a membership here was easily one of the best decisions I’ve ever made! I look forward to each Pilates class. All of the instructors are great, and they pay attention to everyone in the class/make sure everyone has correct form. It’s such a great full-body workout. You will notice your posture improving and your stomach getting flatter/toned. People around you will notice too! I feel so much stronger and more flexible since I started coming here. Because of IM=X, I actually enjoy working out multiple times a week. I love this place!
Response from the owner · a year ago
Thanks Aysu! This is exactly the kind of review that can help others take the leap! 💪🏻💪🏻
Eponine Myles1 reviewiTotal number of Google reviews Eponine has written across all businesses on Google Maps, not just this one.
Pilates was recommended to me as a replacement for high intensity workouts about a year ago. I had just been diagnosed with a myriad of kidney problems, including reoccurring stones. I am in my 20s; getting this news was pretty disheartening.
I started by taking 2-3 classes a week at IMX and felt an immense improvement in my chronic pain after just a few weeks. Now I take 5-6 classes a week and I feel healthier and stronger than I ever have. I genuinely enjoy going to the studio and working with all of the instructors. It’s become a staple in my routine!
