Analyzing 6,750,3346.8M ReviewsFor 19,07219.1K Experts
iMassage Logan holds a 4.8 rating from 144 reviews, with customers frequently praising the calming atmosphere, convenient online booking, and fair pricing for services like couples massages, deep tissue work, and ashiatsu. Recurring themes highlight effective pain relief for conditions such as back pain and scoliosis, along with therapists who communicate clearly and tailor sessions to specific needs. However, low-star reviews indicate a pattern of dissatisfaction regarding insufficient massage pressure and issues with honoring gift certificates, suggesting inconsistencies in service intensity and administrative follow-through.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
144 Google reviews we collected
Phrases our text analysis found in 128 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 128 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’m incredibly grateful for the relief she gave me and would highly recommend Shanea to anyone dealing with pain, tightness, or discomfort.”
“I would stay away from this place.”
“Shanea was knowledgeable, attentive, and really focused on the areas that were causing me problems.”
“My husband and I had an amazing experience getting a couples massage!”
“Just got done with the WORST massage I have ever experienced.”
“100/10 experience highly recommend and very affordable!”
“I can book online in just a few minutes, and I’ve even been able to get same-day appointments.”
“I have neck and shoulder pain, she listened and paid extra attention to those areas.”
“Quinn is incredibly detailed, skilled, and genuinely cares about my wellbeing and the things I’m looking to work on each massage.”
praise complaint · found by our text analysis, Google review wording unchanged.
Quinn is fantastic! I can not recommend enough, especially for the ashiastsu massage. I came out feeling incredible. 😊
Had an incredible experience here! My wife and I came in for a couples massage, and it was hands down one of the best we’ve ever had. Malia and Quinn were fantastic—they took the time to walk us through everything beforehand, making us feel completely comfortable and relaxed right from the start. The whole…
I had an excellent experience with Shanea! I went in having significant pain and discomfort with my SI joint, and I was amazed by the immediate relief I felt after my massage. Shanea was knowledgeable, attentive, and really focused on the areas that were causing me problems. I left feeling so much better, with…
My husband and I had an amazing experience getting a couples massage! We both felt relaxed and our therapists were kind and went out of their way to make us feel comfortable and relaxed. They are very fairly priced for the service that is given. I would 100% recommend them!
Tani and her team were great! I had a foot massage and salt scrub and it was so relaxing. The whole space is relaxing and they offer so many options. There’s something for everyone!
They really don't care about their staff or customers! Best if you just go somewhere else. Especially since they made the best massage therapist quit!!
4.8 ★★★★★ 144 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Quinn is fantastic! I can not recommend enough, especially for the ashiastsu massage. I came out feeling incredible. 😊
Such great care.
Had an incredible experience here! My wife and I came in for a couples massage, and it was hands down one of the best we’ve ever had. Malia and Quinn were fantastic—they took the time to walk us through everything beforehand, making us feel completely comfortable and relaxed right from the start. The whole atmosphere is wonderful and the service is top-tier. Highly recommend booking with Malia or Quinn
I had an excellent experience with Shanea! I went in having significant pain and discomfort with my SI joint, and I was amazed by the immediate relief I felt after my massage. Shanea was knowledgeable, attentive, and really focused on the areas that were causing me problems. I left feeling so much better, with noticeably less pain and improved mobility. I’m incredibly grateful for the relief she gave me and would highly recommend Shanea to anyone dealing with pain, tightness, or discomfort. I will definitely be back!
My husband and I had an amazing experience getting a couples massage! We both felt relaxed and our therapists were kind and went out of their way to make us feel comfortable and relaxed. They are very fairly priced for the service that is given. I would 100% recommend them!
Tani and her team were great! I had a foot massage and salt scrub and it was so relaxing. The whole space is relaxing and they offer so many options. There’s something for everyone!
They really don't care about their staff or customers! Best if you just go somewhere else. Especially since they made the best massage therapist quit!!
Shaelea was amazing. I highly recommend this.
I’ve been here a few times but I just got the best massage I’ve ever had by Malia. Massages are extremely hard for me to relax during because of the intense back pain I feel on a daily basis. This is the first massage I’ve gotten where I have felt completely relaxed the whole time. Thank you Malia!!
I’ve loved my experience with IMassage and have to give a shoutout to Quinn! Our weekly sessions have improved my thoracic spine/shoulder mobility immensely, which has made a huge difference in my ability to throw, move, and compete on the football field. Working with Quinn has been awesome. Quinn is incredibly detailed, skilled, and genuinely cares about my wellbeing and the things I’m looking to work on each massage. Each session is tailored specifically to what my body needs that particular week, and I always leave feeling great! I couldn’t recommend Quinn and IMassage enough!
Analyzing 6,750,3346.8M ReviewsFor 19,07219.1K Experts
