FACIAL SERVICES · BUCKEYE, AZ
Imperial Nail Bar logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%19+9.5Reliability 21%23+4.9Momentum 11%54+6.2Track record 10%2+0.2Accountability 7%85+6.1Experts Score= 27Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORE

Imperial Nail Bar

Better than 13% of facial services · #21 of 24

4.9★94 Google reviewsGoogle star rating as shown on Google Maps.
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Imperial Nail Bar for acrylic nails

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$53–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 51/100.How Job match is calculatedBuilt only from reviews Google tagged “Acrylic nails”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 8 Google reviews tagged “Acrylic nails”

★★★★★ Ana · 2 months ago

Great place to do your nails and pedicures. All employees provide great custumer service. The lady (Mimi) that assist us, me and my husband did an excellent job. Mimi took her time doing both of our pedicures. I am definitely coming back to Imperial Nail Bar.

Paid $80–100Foot massagesNail polish changesAcrylic nails
★★★★ Dana · 2 months ago

🚨 LONG POST ALERT 🚨 The main reason I wanted to rate this nail salon with 2 stars is because I booked a 10am appointment with Jolie on a Sunday and she didn’t realize that she had an appointment scheduled of which I booked on Thursday. Therefore, Jolie was running behind by about 20 minutes. I let another lady, by…

Paid $160–180Nail artAcrylic nailsNail designs
★★★★★ Jessica · 5 months ago

Tom did an amazing job on my nails! I didn’t even have to explain much he knew exactly what I wanted and brought my vision to life perfectly. He’s very friendly and sociable, which made the whole experience even better. Super talented, detail oriented. Highly recommend booking with him!

Paid $60–80Acrylic nails
★★★★★ Jamie · 5 months ago

Connie was amazing , she made me feel comfortable , absolutely loved her personality and my feet have never looked better. She took her time I will definitely be back ! Tom was my nail tech he listened and did exactly what I asked. I highly recommend!!!!!

Paid $100–120Foot massagesPolish removalAcrylic nails
★★ Abby · 5 months ago

Very nice people and good designs but the acrylic itself is choppy. Not worth the price.

Acrylic nailsNail designs
★★★★★ Heather · 5 months ago

My first time here was probably the best nail service I have ever received! My pedicure was clean and relaxing, they offered multiple refreshments, and all of the staff was so kind. My full set of nails for a family member’s wedding turned out better than I planned for and the nail tech used my reference photos to…

Paid $140–160Foot massagesSculpted nailsNail painting
★★★★★ Lori · 6 months ago

Great experience from the moment I walked in! Lin was kind and she did amazing on my fullset. Joilee did a miracle on my pedicure! I loved the atmosphere and I will definitely be making this my home nail spa!

Paid $160–180Acrylic nailsPedicure
★★★★★ Kerrisah · 6 months ago

Jolie is the sweetest ever, she did such a good job so happy, I will be returning to her.❤️ what I asked for and what I got.🔥

Paid $60–80Nail artAcrylic nailsNail designs

vs category

Blue = Imperial, grey = facial services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02026-Q1: 5.00★ (13 reviews)2026-Q2: 4.90★ (61 reviews)2026-Q3: 4.67★ (18 reviews)2026-Q4: 5.00★ (2 reviews)2026-Q12026-Q22026-Q32026-Q4
This companyIndustrydot size = review count

Price

$71-4% vs typical facial services

Bar = middle half of what customers paid · gold mark = category median.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%19+9.5Reliability 21%23+4.9Momentum 11%54+6.2Track record 10%2+0.2Accountability 7%85+6.1Experts Score= 27Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
19
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
23
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
54
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
2
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
85

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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