Analyzing 5,375,0625.4M Reviews For 14,39614.4K Experts

FACIAL SERVICES · BUCKEYE, AZ
Imperial Nail Bar logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%19+9.5Reliability 21%23+4.9Momentum 11%54+6.2Track record 10%2+0.2Accountability 7%85+6.1Experts Score= 27Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORE

Imperial Nail Bar

Better than 13% of facial services · #21 of 24

4.9★94 Google reviewsGoogle star rating as shown on Google Maps.
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Imperial Nail Bar for nail extensions

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$89
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 59/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail extensions”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 6 Google reviews tagged “Nail extensions”

IsabelLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★

I went here for my refill because I liked the services I received from them, but the person that did my refill was not the same person that did my new set and she messed up my nails. She messed up the shape to where you can’t fix them and the French tips were not like the picture u showed her. I didn’t want to be…

Paid $60–80Nail extensions
Cynthia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

For a soft opening this place was popping. Staff is very courteous pedicures were amazing. Myself my daughter and husband got amazing pedicures. I had the pleasure of getting my nails done by Austin, I would go back a hundred times over prices are reasonable staff is AMAZING. Management did amazing trying to get…

Paid $100–120Foot massagesNail artNail extensions
Analleli3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very nice place uncle sam did my nails today and his very friendly and does a very nice job. I love my nails.

Nail artNail extensions
jami2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Absolutely love it here! Jolie does great work as does Vanessa. I highly recommend. Prices are great too.

Paid $40–60Sculpted nailsNail artNail extensions
Brook1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My daughter and I both had our nails done both nail techs were friendly and sweet! Jolie did builder gel on my nails and my daughter got a gel manicure.

Paid $40–60Nail extensionsNail paintingGel manicures
DShea11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $60–80Sculpted nailsNail extensions

vs category

Blue = Imperial, grey = facial services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02026-Q1: 5.00★ (13 reviews)2026-Q2: 4.90★ (61 reviews)2026-Q3: 4.67★ (18 reviews)2026-Q4: 5.00★ (2 reviews)2026-Q12026-Q22026-Q32026-Q4
This companyIndustrydot size = review count

Price

$71-4% vs typical facial services

Bar = middle half of what customers paid · gold mark = category median.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%19+9.5Reliability 21%23+4.9Momentum 11%54+6.2Track record 10%2+0.2Accountability 7%85+6.1Experts Score= 27Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
19
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
23
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
54
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
2
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
85

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

Contact

📞 Call (623) 455-4490Request a call backWebsite ↗

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