Analyzing 6,740,6586.7M ReviewsFor 19,01719K Experts
Customers frequently cite punctual arrivals, professional installation crews, and transparent pricing for window and sunscreen replacements. Recurring themes include helpful communication regarding product options and assistance with utility rebate paperwork. One low-star review noted a lack of response to an initial inquiry, though the company maintains a high overall rating with a limited reply rate to customer feedback.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
116 Google reviews we collected
Phrases our text analysis found in 104 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 104 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team did a great job on the install and it was all done for a great price.”
“The two-man installation crew, Shawn and his right-hand man, were efficient and professional.”
“I highly recommend Imperial Windows for their integrity and the personal attention I received from owner John Uptegrove.”
“The craftsmanship and attention to detail stand out, and the finished result has made a noticeable difference in the look and functionality of our space.”
“They worked efficiently, kept everything clean, and made sure the job was done right.”
“Pandemic caused screen door delay 2 mths no biggie.”
“Excellant communication, install crew professional, top-quality product at competitive price and shout-out to Kyle”
“Ken came out to give us an estimate for windows and he was very honest and trustworthy.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Imperial Windows & Sunscreens for 5 kinds of job. Pick one to see what they paid and said.
Ken came out to give us an estimate for windows and he was very honest and trustworthy. He advised us of the proper course of action and gave us options. While we are nit replacing the windows at this time, we will definitely call Ken and Imperial for our future endeavors.
Best decision I ever made—having my windows replaced by Imperial Windows and Sunscreens. I highly recommend Imperial Windows for their integrity and the personal attention I received from owner John Uptegrove. What you get: quality, affordability, transparent paperwork (no digital signing), no drawn-out sales…
We replaced all our windows and sliding glass door. The team did a great job on the install and it was all done for a great price. I would recommend them!
Jeff L. is very friendly and very knowledgeable and made sure I was taken care of. Thank you!
Excellant communication, install crew professional, top-quality product at competitive price and shout-out to Kyle
We recently had an Anlin patio door installed and are very pleased with the overall experience. The craftsmanship and attention to detail stand out, and the finished result has made a noticeable difference in the look and functionality of our space. There were a few details to sort out along the way, however, John…
4.9 ★★★★★ 116 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Ken came out to give us an estimate for windows and he was very honest and trustworthy. He advised us of the proper course of action and gave us options. While we are nit replacing the windows at this time, we will definitely call Ken and Imperial for our future endeavors.
Best decision I ever made—having my windows replaced by Imperial Windows and Sunscreens. I highly recommend Imperial Windows for their integrity and the personal attention I received from owner John Uptegrove. What you get: quality, affordability, transparent paperwork (no digital signing), no drawn-out sales pitch, and great customer service all around. John also offered to have the SRP rebate paperwork completed for me, which made the process so much easier. The two-man installation crew, Shawn and his right-hand man, were efficient and professional. Another thing I liked—Imperial has its own installation crew, not outside contractors. I couldn’t be happier with my new windows. I'm all smiles and I see things more clearly now :)
We replaced all our windows and sliding glass door. The team did a great job on the install and it was all done for a great price. I would recommend them!
Jeff L. is very friendly and very knowledgeable and made sure I was taken care of. Thank you!
Excellant communication, install crew professional, top-quality product at competitive price and shout-out to Kyle
We recently had an Anlin patio door installed and are very pleased with the overall experience. The craftsmanship and attention to detail stand out, and the finished result has made a noticeable difference in the look and functionality of our space. There were a few details to sort out along the way, however, John and team made sure everything was handled and we’re very happy with the end result. A special thank you to the installers, Kyle and David, who were professional, courteous, and clearly skilled at what they do. They worked efficiently, kept everything clean, and made sure the job was done right. We’re very happy with how everything turned out. We would definitely recommend their services to others looking for quality work and would not hesitate to use this company again for future projects.
This company is the best for your window replacement need. Ken came for quote as per scheduled time. We needed to replace our 30 year old 17 windows. The information and the quote provided by Ken was reasonable. The crew of 2 people Nick and Shane came every single day on three day project on scheduled time and they work through without any break. They all were very professional and respectful. Install all windows in 2 and half day. Did everything with perfection. Did not leave any mess behind. We are happy with our new windows. Our AC is working now efficiently and since it is air tight less dust problem. Owner was very responsive whenever we had a questions.
Roy and the team just installed my new screen shades today. I am in love! They look amazing and the entire process working with imperial was easy, professional, in budget, and in schedule. Roy also did everything to help me with the paperwork for my SRP rebate. I highly recommend Imperial!
Imperial Windows and Sunscreens just completed installation of eight Anlin Panoramic windows with G340 (blue tint) Cardinal glass. Kyle Lameyer was our salesman, and he was great, explaining all our options and we were able to customize how they opened. Nick & Shane were our installers, and they did an awesome job! It took just two days to install, and the guys left no debris behind, and were both very professional and friendly. We quoted four companies and while not the cheapest, we felt the quality was well worth the cost. We would definitely recommend Imperial Windows and Sunscreens.
WOW I can not say enough about Imperial Windows. Kyle came out right away and I explained to him what I needed. He really listened and gave me my options. He was very courteous and professional. Roy, the installer was awesome. Very professional and did a great job of installing my solar screens. He answered all of my questions. He also helped me fill out the SRP paperwork. I would recommend Imperial Windows without any hesitation. I look forward to working with them in the future.
Thanks so much Chris! We're very happy to hear your feedback on Kyle and Roy and that you received great service for your window installation. We're looking forward to working with you in the future as well! Cheers!
Analyzing 6,740,6586.7M ReviewsFor 19,01719K Experts
