Experts Reviews · Company report
In-Law Plumbing & Drain Services, Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

In-Law Plumbing & Drain Services, Inc

Omaha, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 33 sink repair services · 4.9★ from 628 Google reviews

Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.In-Law Plumbing & Drain Services, Inc is better than 94% of sink repair services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.In-Law Plumbing & Drain Services, Inc is better than 93% of sink repair services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.In-Law Plumbing & Drain Services, Inc is better than 91% of sink repair services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.In-Law Plumbing & Drain Services, Inc is better than 100% of sink repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.In-Law Plumbing & Drain Services, Inc is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.In-Law Plumbing & Drain Services, Inc is better than 86% of sink repair services.A
86

Reviews for your job

Customers hired In-Law Plumbing & Drain Services, Inc for 8 kinds of job.

In-Law Plumbing & Drain Services, Inc for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$480
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Faucet repair”

MalloryLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This company has been amazing!!!! Scott was with us throughout the entire process of what we needed done, by guiding us through work needed, providing advice, amazing knowledge, referrals for things they couldn’t do, sent great knowledgeable workers to our home and was beyond patient and understanding as we are…

Drain cleaningPlumbing leak detectionPlumbing pipe repair
JonLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

If you are searching for a reliable, responsible and professional plumbing service, I would definitely recommend In-Law Plumbing. I have been a homeowner for 50 years and have always struggled to find a plumbing service that quickly responds to an inquiry, schedules a timely service call and completes a very…

Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
KombuchthusiastLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Scott and Bernie and their team are the BEST. They are very responsive and professional, very transparent about pricing. I’ve hired them from everything from a disposal installation to a kitchen remodel - and I will never work with anyone else. Why? Because: They will never tell you that you need something that you…

Great priceToilet repairWater heater installationGarbage disposal installation
Cody6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called this morning and got an appointment this afternoon. Randy came out and took care of it super quick! Super awesome nice guy! Explained to me what the issue was and then explained what he did to fix it! Definitely will be using In-law plumbing again! Randy's the man!

Faucet repairPlumbing pipe repair+ Quality+ Professionalism
DavidLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

VERY satisfied with In Law Plumbing! They were able to come next day and replace our kitchen faucet. Randy did a great job... professional and a nice guy!

Faucet repair+ Responsiveness+ Punctuality+ Professionalism
Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have used them 3 times. Every time they have shown up on time. Each time additional issues came up while fixing the original issue due to having an older house. Each time they were able to fix the additional issues with items already on the truck. Pricing seems high but it’s is cheap compared to the quality of their work.

Toilet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
T5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

In-Law is AMAZING!!! Great work, very nice & HONEST & REASONABLLY PRICED! They won't price gauge you. They will be our plumbing source from now on. So happy I called them.

Plumbing leak repairFaucet repairSump pump repair+ Responsiveness+ Punctuality+ Quality
Kellie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

In Law Plumbing is my go to plumber. I’ve been in real estate for 10+ years and have used them both professionally and personally. I highly recommend.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
taylor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used In-Law Plumbing many times over the years and they continue to provide top level quality and customer service. They seem to go out of their way to help when I need it the most and they do it without hesitation. They have worked through several different situations and had bent over backwards on my last…

Plumbing leak detectionToilet installationPlumbing leak repair
Wendy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called Scott this morning after reading the reviews on line. Have never used them before today. Scott wanted a picture of the problem and I did,he called me right back and told me they had the correct parts to fix and said he could have Rick and Nick over in 30 minutes.they showed up on time did the job in and out…

Faucet repairShower repair+ Punctuality+ Quality+ Professionalism
levi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been using In-Law Plumbing for quite a while now. I use them on my personal home as well as on rental properties. Myself and my tenants are always pleased with their work and how clean they leave the place when done! I've had several tenants call me and tell me how pleased they were with In-Law Plumbing.…

Faucet repairShower repairToilet repair+ Responsiveness+ Quality+ Professionalism
Daphne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were great!! They did everything we asked, as promised, and it works wonderfully!

Plumbing leak detectionFaucet installationShower installation+ Responsiveness+ Punctuality+ Quality
Cody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazing Job! Super pleased with their professional beautiful craftsmanship.

Faucet installationShower installationWater heater installation+ Responsiveness+ Quality+ Professionalism
Jami5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We needed an outdoor spigot and toilet replaced. In-Law was here about an hour after I called, and Mike was wonderful. He was kind, personable, knowledgeable, and efficient. The price was very competitive, too. Great customer service, and great workmanship. Thank you so very much! Will absolutely use again!

Plumbing leak detectionToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
julie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike is so professional and arrived on time, did the work in a timely manner and was professional and friendly , with helpful tips. Would highly recommend!

Toilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I was referred to In Law by a good friend. Scott was very responsive to my message and gave me a clear picture as to what I was looking at for the 4 different issues I needed fixed. His two workers were on time as promised and worked straight through until everything was done. The work was perfect and the price was…

Plumbing leak detectionFaucet repairService not listed+ Responsiveness+ Punctuality+ Quality

Price

$227-14% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 54%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning77$248–$493
Toilet repair30$227–$542
Plumbing leak detection29$161–$478
Plumbing pipe repair28$228–$811
Plumbing leak repair17$239–$680
Toilet installation17$243–$556
Faucet repair16$209–$480
Faucet installation14$322–$555

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