Analyzing 7,238,1347.2M ReviewsFor 20,52420.5K Experts

Experts Reviews · Company report
In-Law Plumbing & Drain Services, Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

In-Law Plumbing & Drain Services, Inc

Omaha, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 33 sink repair services · 4.9★ from 628 Google reviews

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Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.In-Law Plumbing & Drain Services, Inc is better than 94% of sink repair services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.In-Law Plumbing & Drain Services, Inc is better than 93% of sink repair services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.In-Law Plumbing & Drain Services, Inc is better than 91% of sink repair services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.In-Law Plumbing & Drain Services, Inc is better than 100% of sink repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.In-Law Plumbing & Drain Services, Inc is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.In-Law Plumbing & Drain Services, Inc is better than 86% of sink repair services.A
86

Reviews for your job

Customers hired In-Law Plumbing & Drain Services, Inc for 8 kinds of job.

In-Law Plumbing & Drain Services, Inc for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$264–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Outdoor plumbing system repair”

Jillian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ryan was professional, knowledgeable, and very kind. He quickly diagnosed the issue, repaired my outdoor spigot that had freeze damage, and did excellent work. Honest, reliable, and someone I would definitely recommend!

Paid $200–400Reasonable priceOutdoor plumbing system repair
George2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’ve used In-Law for several jobs, both big and small, and have been very happy with their work, their employees and their prices. Would absolutely recommend them for your plumbing repairs.

Great priceOutdoor plumbing system repair
Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have used them 3 times. Every time they have shown up on time. Each time additional issues came up while fixing the original issue due to having an older house. Each time they were able to fix the additional issues with items already on the truck. Pricing seems high but it’s is cheap compared to the quality of their work.

Toilet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Scott and Bernie go above and beyond to provide a quality service every time. The knowledge they have is remarkable. Use in-law and you won’t be disappointed!!

Plumbing leak detectionPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Quality+ Professionalism
Kara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thomas, at In- Law Plumbing and Drain, came to inspect our main sewer line. After much cleaning and persistence, he identified where the main line is broken (139 feet from the house) and set up a crew to come and replace the portion of the broken clay pipe. He took the time to explain and show us exactly where we…

Plumbing leak detectionOutdoor plumbing system repair+ Responsiveness+ Quality+ Professionalism
Daphne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were great!! They did everything we asked, as promised, and it works wonderfully!

Plumbing leak detectionFaucet installationShower installation+ Responsiveness+ Punctuality+ Quality
Jami5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We needed an outdoor spigot and toilet replaced. In-Law was here about an hour after I called, and Mike was wonderful. He was kind, personable, knowledgeable, and efficient. The price was very competitive, too. Great customer service, and great workmanship. Thank you so very much! Will absolutely use again!

Plumbing leak detectionToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality

Price

$227-14% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 54%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning77$248–$493
Toilet repair30$227–$542
Plumbing leak detection29$161–$478
Plumbing pipe repair28$228–$811
Plumbing leak repair17$239–$680
Toilet installation17$243–$556
Faucet repair16$209–$480
Faucet installation14$322–$555

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