Experts Reviews · Company report
In-Law Plumbing & Drain Services, Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

In-Law Plumbing & Drain Services, Inc

Omaha, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 33 sink repair services · 4.9★ from 628 Google reviews

Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.In-Law Plumbing & Drain Services, Inc is better than 94% of sink repair services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.In-Law Plumbing & Drain Services, Inc is better than 93% of sink repair services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.In-Law Plumbing & Drain Services, Inc is better than 91% of sink repair services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.In-Law Plumbing & Drain Services, Inc is better than 100% of sink repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.In-Law Plumbing & Drain Services, Inc is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.In-Law Plumbing & Drain Services, Inc is better than 86% of sink repair services.A
86

Reviews for your job

Customers hired In-Law Plumbing & Drain Services, Inc for 8 kinds of job.

In-Law Plumbing & Drain Services, Inc for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$811
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “Plumbing pipe repair”

Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Dave took excellent care of us repairing a leak and replacing a failed shut off valve. The response time was quick, quality of work and professionalism was outstanding, and the price is extremely fair. We are very happy with In-Law plumbing and highly recommend you call them if you need plumbing services!

Paid $200–400Great pricePlumbing pipe repairPlumbing leak repair
MalloryLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This company has been amazing!!!! Scott was with us throughout the entire process of what we needed done, by guiding us through work needed, providing advice, amazing knowledge, referrals for things they couldn’t do, sent great knowledgeable workers to our home and was beyond patient and understanding as we are…

Drain cleaningPlumbing leak detectionPlumbing pipe repair
Andrea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Chris fixed a clog in my sink and explained what had happened. He was professional and personable. Top notch service.

Paid $1–200Reasonable pricePlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent, responsive service. Accurate diagnosis and reasonable prices. A very good outfit.

Paid $2,000+Great priceWater heater installationDrain cleaningPlumbing leak detection
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Scott and entire Team are excellent to work with. I’ve used In-Law Plumbing many times over the years and they are honest, professional, very reasonable and reliable! Most recently had a NFM refrigerator delivery/install issue. NFM subcontractor install Team no longer touches basically any water shut off valve…

Paid $100–200Great pricePlumbing pipe repairService not listed
JonLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

If you are searching for a reliable, responsible and professional plumbing service, I would definitely recommend In-Law Plumbing. I have been a homeowner for 50 years and have always struggled to find a plumbing service that quickly responds to an inquiry, schedules a timely service call and completes a very…

Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
Lisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We are so impressed with this business. Yesterday they came in and solved problems that were made by a competitor. They are smart, fast, prompt and professional. So glad we’ve found a plumber we can trust! Thanks, In Laws!

Paid $700–800Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
WilliamLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Outstanding service. Called to give advice about a leak that was in a nasty to get to location (may have to break tile to get to). But our plumber diagnosed it right away as something else and fixed it for nothing more than the service call. Will definitely use them again if necessary. [Plus he was great with our dog!!!!]

Paid $100–200Great pricePlumbing leak detectionPlumbing pipe repairShower repair
Sean6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

In-Law Plumbing will be my go to from now on. They are reasonable, and do not try to “sell” you unnecessary or up charged repairs, like some of the big chain plumbing companies. I also like that they are a small company where you speak directly with one of the owners. The quality of workmanship, knowledge, and…

Reasonable pricePlumbing pipe repair
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I called inlaw plumbing a few years ago on a commercial building that needed extensive plumbing repairs, Bernie came out looked at it and gave me a very reasonable bid. After accepting the bid the crew was out and finished the project faster than expected with no issues. I have been using there plumbing services…

Toilet repairDrain cleaningPlumbing leak detection+ Responsiveness+ Punctuality+ Quality
Cody6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called this morning and got an appointment this afternoon. Randy came out and took care of it super quick! Super awesome nice guy! Explained to me what the issue was and then explained what he did to fix it! Definitely will be using In-law plumbing again! Randy's the man!

Faucet repairPlumbing pipe repair+ Quality+ Professionalism
CandiLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Over the last few years we have used In Law Plumbing for services. They have installed a new toilet, fixed a leaking kitchen sink, a few clogged drains and a bath tub, installed a water softener, and most recently when that water softener blew out they helped us get it covered under warranty. As soon as the new one…

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have used them 3 times. Every time they have shown up on time. Each time additional issues came up while fixing the original issue due to having an older house. Each time they were able to fix the additional issues with items already on the truck. Pricing seems high but it’s is cheap compared to the quality of their work.

Toilet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
RexLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bernie returned my call within 12 hrs, got the job scheduled, Scott call to tell me that Randy was on his way, Randy very nice, did a nice job and cleaned up afterwards. They do treat you like family!! Thanks Bernie / Scott and team!!

Plumbing pipe repair+ Quality+ Professionalism
Kellie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

In Law Plumbing is my go to plumber. I’ve been in real estate for 10+ years and have used them both professionally and personally. I highly recommend.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Patricia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Plumber did a great job replacing the drain pipe. Was very professionable and it took a lot less time than I thought it would.

Plumbing pipe repair+ Responsiveness+ Quality+ Professionalism
Angie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used In Law Plumbing four different times. The last time was just a few weeks ago, right before Thanksgiving they helped me with my water pipes issues but a few months ago they helped me too and plus a few years ago they replaced my water heater,but also before that they scoped my sewer. Four times I have…

Water heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
JLocal Guide · 416 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Was in a bit of a bind when I started the day (rusty pipe...). Called Scott over at In-Law and not only were they able to get to work the same day(!) their prices were reasonable and as an added bonus they did outstanding work. I'm an in-law now ;)

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Scott and Bernie go above and beyond to provide a quality service every time. The knowledge they have is remarkable. Use in-law and you won’t be disappointed!!

Plumbing leak detectionPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Quality+ Professionalism
Tony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris was very courteous and friendly. I was not feeling well and he was very concerned with that and seemed more like a family friend than a plumber. He and Derek worked very hard to finish the work and left everything cleaner than they found it. I will always call In law for any plumbing needs.

Plumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Kyle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

In-Law is a great plumbing company to use. Scott was very timely with providing a plumbing estimate, and the quote was very reasonable. Jamie and Ryan did excellent work in my house. I had old galvanized pipe removed throughout and replaced with copper. They were extremely cleanly with the work and would highly…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

In-Law plumbing did an excellent job. They were extremely professional and efficient. Arrived on time and finished the job within the expected time frame and cost. They came out to repair a leaky pipe, and when I showed them another problem we had discovered with a floor drain, they were able to immediately…

Plumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thomas was on time, friendly, took a look around and unclogged the kitchen drain, by clearing the pipe all while I was busy working on a telehealth call from my office. He was finished quickly, and the price was for the quick, responsive service was very reasonable. 😊

Garbage disposal repairPlumbing pipe repairDrain cleaning+ Professionalism
Josh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris was great and got our toilet reseated and sink piping re-worked. Very affordable and will be using again in the future if the need arises. Thank you!!

Plumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Andrea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A+ company and team! I'm pleased with their communication, timeliness, price and quality. Highly recommend!

Plumbing pipe repairShower repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Daphne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were great!! They did everything we asked, as promised, and it works wonderfully!

Plumbing leak detectionFaucet installationShower installation+ Responsiveness+ Punctuality+ Quality
Chris8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They helped us with a large full home remodel (new shower, sinks, toilets, faucets, and even relocated a toilet). Work was conducted in 3 different phases, and every time they were on time, communicated well, and got the work done in as promised. Would highly recommend them!!!

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Larry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Had a water pipe split leak8ng water. Within 30 minutes there was a plumber at my house. He did a great with a complicated repair finishing in less than 2 hours. I have used InLaw since the first few weeks of their opening. They always do a great job and I highly recommend them.

Plumbing pipe repair

Price

$227-14% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 54%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning77$248–$493
Toilet repair30$227–$542
Plumbing leak detection29$161–$478
Plumbing pipe repair28$228–$811
Plumbing leak repair17$239–$680
Toilet installation17$243–$556
Faucet repair16$209–$480
Faucet installation14$322–$555

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