Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts

Experts Reviews · Company report
In-Law Plumbing & Drain Services, Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

In-Law Plumbing & Drain Services, Inc

Omaha, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 33 sink repair services · 4.9★ from 628 Google reviews

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Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.In-Law Plumbing & Drain Services, Inc is better than 94% of sink repair services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.In-Law Plumbing & Drain Services, Inc is better than 93% of sink repair services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.In-Law Plumbing & Drain Services, Inc is better than 91% of sink repair services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.In-Law Plumbing & Drain Services, Inc is better than 100% of sink repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.In-Law Plumbing & Drain Services, Inc is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.In-Law Plumbing & Drain Services, Inc is better than 86% of sink repair services.A
86

Reviews for your job

Customers hired In-Law Plumbing & Drain Services, Inc for 8 kinds of job.

In-Law Plumbing & Drain Services, Inc for sewer cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$289–$502
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Sewer cleaning”

Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent, responsive service. Accurate diagnosis and reasonable prices. A very good outfit.

Paid $2,000+Great priceWater heater installationDrain cleaningPlumbing leak detection
Nichole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Quick response. Cleaned up after themselves. Fixed our on going clogging issues for a fair price.

Paid $2,000+Reasonable priceSewer cleaningSewer repair
ChristineLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

A water line was so backed up and the guys at In-Law Plumbing did a great job.

Reasonable priceSewer cleaning
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Chris was great to work with! He was very polite, the work was done cleanly and efficiently, and the pricing was clear.

Paid $600–800Reasonable priceSewer cleaning
Adrian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Chris and Dan descaled my sewer lines. No complaints about the service. Will use In-Law Plumbing again. Can definitely recommend In-Law Plumbing. My impression is, there are some hucksters in the Omaha plumbing community, In-Law Plumbing is not one of them :-)

Great priceSewer cleaning
LarryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can't say enough great things about this company and the service!! We had 2 other big chain plumbing companies come out and tell me that I would most likely have to have the basement floor dug up and the cast iron main pipe replaced for around 20-25k.. I called In-law plumbing for a 3rd opinion and they found that…

Toilet repairSewer cleaning
Kellie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

In Law Plumbing is my go to plumber. I’ve been in real estate for 10+ years and have used them both professionally and personally. I highly recommend.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Courtney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

In-law plumbing was able to show up same day. With one toilet and no running water we were desperate. Chris showed up with a plan. And he excuted that plan probably better then he thought it would go. They kept to the estimate they gave me when they started and were super professional. I couldn't have been happier…

Toilet installationSewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
Jean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Sewer cleaning

Price

$227-14% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 54%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning77$248–$493
Toilet repair30$227–$542
Plumbing leak detection29$161–$478
Plumbing pipe repair28$228–$811
Plumbing leak repair17$239–$680
Toilet installation17$243–$556
Faucet repair16$209–$480
Faucet installation14$322–$555

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