Experts Reviews · Company report
In-Law Plumbing & Drain Services, Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

In-Law Plumbing & Drain Services, Inc

Omaha, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 33 sink repair services · 4.9★ from 628 Google reviews

Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.In-Law Plumbing & Drain Services, Inc is better than 94% of sink repair services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.In-Law Plumbing & Drain Services, Inc is better than 93% of sink repair services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.In-Law Plumbing & Drain Services, Inc is better than 91% of sink repair services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.In-Law Plumbing & Drain Services, Inc is better than 100% of sink repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.In-Law Plumbing & Drain Services, Inc is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.In-Law Plumbing & Drain Services, Inc is better than 86% of sink repair services.A
86

Reviews for your job

Customers hired In-Law Plumbing & Drain Services, Inc for 8 kinds of job.

In-Law Plumbing & Drain Services, Inc for toilet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$243–$556
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Toilet installation”

Danielle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

In Law Plumbing has done a lot of work in my home and they have been great to work with every time. They replaced two toilet valves, replaced toilets, replaced the trim kits in the showers, installed a pressure reducing valve, and reconnected the plumbing in the kitchen after a remodel including installing a new…

Reasonable priceToilet repairGarbage disposal installationToilet installation
KombuchthusiastLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Scott and Bernie and their team are the BEST. They are very responsive and professional, very transparent about pricing. I’ve hired them from everything from a disposal installation to a kitchen remodel - and I will never work with anyone else. Why? Because: They will never tell you that you need something that you…

Great priceToilet repairWater heater installationGarbage disposal installation
Jenny11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Came out to solve some plumbing issues with my toilets. Explained everything as he went along. He was able to fix the incorrect installations.

Toilet installationToilet repair+ Responsiveness+ Punctuality+ Quality
Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have used them 3 times. Every time they have shown up on time. Each time additional issues came up while fixing the original issue due to having an older house. Each time they were able to fix the additional issues with items already on the truck. Pricing seems high but it’s is cheap compared to the quality of their work.

Toilet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
DebLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Randy is the BEST!!! I had Randy replace my MB toilet and then showed him a leaking issue. He told me he would find my leaking issue and he DID! I am very grateful. I will never use anyone else for plumbing issues Thanks In Law Plumbing for sending Randy out.

Toilet installationPlumbing leak repair+ Professionalism
Lori1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can't recommend In-Law Plumbing enough for their exceptional plumbing services. They have become my go-to plumbing company for all my needs, from sump pump repairs to major projects like installing new toilets and even a kitchen remodel. What truly sets them apart is their responsiveness and dedication to customer…

Toilet installationToilet repairSump pump repair+ Responsiveness+ Punctuality+ Quality
Kellie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

In Law Plumbing is my go to plumber. I’ve been in real estate for 10+ years and have used them both professionally and personally. I highly recommend.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
OscarLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

In Law Plumbing always comes through for me and my clients!! It's always great communication and and professional service no matter who i speak with. They have been providing great service at a fair price for years now on my own properties. I have also referred them to my clients who i have helped with buying and…

Plumbing leak detectionFaucet installationToilet installation+ Responsiveness+ Punctuality+ Quality
DecoLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've been using In-Law for our last 4-5 plumbing issues and are completely happy with their work, pricing, and most of all - honesty. On our last call, we had a blocked drain. They assumed it was because of the freezing weather we were having and suggested running a space heater in our garage below the pipes in…

Toilet installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
Courtney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

In-law plumbing was able to show up same day. With one toilet and no running water we were desperate. Chris showed up with a plan. And he excuted that plan probably better then he thought it would go. They kept to the estimate they gave me when they started and were super professional. I couldn't have been happier…

Toilet installationSewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
taylor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used In-Law Plumbing many times over the years and they continue to provide top level quality and customer service. They seem to go out of their way to help when I need it the most and they do it without hesitation. They have worked through several different situations and had bent over backwards on my last…

Plumbing leak detectionToilet installationPlumbing leak repair
Carolyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been using In-Law Plumbing for many years. Scott responds to my phone messages promptly with a call back and arranges one of his guys to provide service. They are polite, take care of our needs, and clean up. We have never had them go over the estimate we were given. We love this company!

Plumbing leak detectionToilet installationWater heater installation
michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service. On time, friendly and honest, overall did a great job installing water lines for basement bathroom. Highly recommend

Faucet installationToilet installation+ Punctuality+ Quality+ Professionalism
Chris8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They helped us with a large full home remodel (new shower, sinks, toilets, faucets, and even relocated a toilet). Work was conducted in 3 different phases, and every time they were on time, communicated well, and got the work done in as promised. Would highly recommend them!!!

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Jami5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We needed an outdoor spigot and toilet replaced. In-Law was here about an hour after I called, and Mike was wonderful. He was kind, personable, knowledgeable, and efficient. The price was very competitive, too. Great customer service, and great workmanship. Thank you so very much! Will absolutely use again!

Plumbing leak detectionToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
julie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike is so professional and arrived on time, did the work in a timely manner and was professional and friendly , with helpful tips. Would highly recommend!

Toilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Best plumbers in the Omaha area by far! So friendly, knowledgeable and helpful! Cannot recommend them enough. They are awesome!

Faucet installationToilet installation

Price

$227-14% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 54%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning77$248–$493
Toilet repair30$227–$542
Plumbing leak detection29$161–$478
Plumbing pipe repair28$228–$811
Plumbing leak repair17$239–$680
Toilet installation17$243–$556
Faucet repair16$209–$480
Faucet installation14$322–$555

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