Analyzing 6,700,0396.7M ReviewsFor 18,78818.8K Experts
Customers frequently cite accurate diagnostics, fair pricing, and quick turnaround times for services ranging from AC repairs to transmission replacements. Reviewers highlight the staff's detailed communication regarding repair processes and costs, often noting a lack of upselling. The primary criticism involves a lack of responsiveness, with one reviewer reporting their vehicle sat unrepaired for months despite multiple attempts to contact the shop.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
57 Google reviews we collected
Phrases our text analysis found in 54 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“In-Tune Automotive is literally the best and most affordable place to go in the Rexburg/Sugar/St.”
“Took it to Josh and he was able to correctly diagnose the problem and resolve it very fast!”
“Time was taken by the mechanic, Josh, to fully discuss what might be needed up front, and then what was found (in great detail) afterwards.”
“I would absolutely recommend him to anyone needing any work done on their vehicle!”
“I came to Josh needing a transmission replacement, and he was very helpful and prompt with the job, and he did a great job and went the extra mile!”
“A fast turnaround combined with being extremely knowledgeable and professional, In Tune Automotive exceeded expectations.”
“My alternator went out and they had the best pricing, service, and communication.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired In-Tune Automotive for 6 kinds of job. Pick one to see what they paid and said.
I tried doing a repair on a vehicle and ended up dropping a plastic clip into the intake. I couldn't figure out why the car was misfiring and Josh was able to diagnose and remove the clip without an intrusive repair. 5 stars would 100% recommend to anyone.
Amazing service! We had taken our car to 2 different places for a broken AC and received conflicting answers. Took it to Josh and he was able to correctly diagnose the problem and resolve it very fast! We had a part error show up and he took his day off to work on our car to make sure we'd get it back sooner! These…
These people are good, honest, people. After my kids took their car to two other shops, this place found the issue and repaired it. Prices are more than fair. Thank you!
A fast turnaround combined with being extremely knowledgeable and professional, In Tune Automotive exceeded expectations. The price was great and the value even greater. Time was taken by the mechanic, Josh, to fully discuss what might be needed up front, and then what was found (in great detail) afterwards. We will definitely use In Tune again.
In-Tune Automotive is literally the best and most affordable place to go in the Rexburg/Sugar/St. Anthony area. My alternator went out and they had the best pricing, service, and communication. Even amidst moving shop locations. Every time my car has needed any sort of repair, they have been quick and didn't break…
Josh is amazing!! He works quickly. I was expecting to wait almost a week for my car part to come in and it to be fixed, but it ended up only being 2 days! He shows you everything he does to the car and is the most affordable option in the area by far. Definitely my go-to automotive place now. I gladly recommend In-Tune Automotive to everyone!
| Job | Reviews | Category typical |
|---|---|---|
| Engine repair | 4 | — |
| Oil change | 3 | — |
| Auto engine diagnostic | 2 | — |
| Air conditioning | 2 | — |
| Electrical repair | 2 | — |
| General repairs & maintenance | 2 | — |
4.9 ★★★★★ 57 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I tried doing a repair on a vehicle and ended up dropping a plastic clip into the intake. I couldn't figure out why the car was misfiring and Josh was able to diagnose and remove the clip without an intrusive repair. 5 stars would 100% recommend to anyone.
Amazing service! We had taken our car to 2 different places for a broken AC and received conflicting answers. Took it to Josh and he was able to correctly diagnose the problem and resolve it very fast! We had a part error show up and he took his day off to work on our car to make sure we'd get it back sooner! These are seriously the nicest people and we'll 100% be taking our car back to them for routine maintenance! Pricing is also great compared to other places in town!
These people are good, honest, people. After my kids took their car to two other shops, this place found the issue and repaired it. Prices are more than fair. Thank you!
A fast turnaround combined with being extremely knowledgeable and professional, In Tune Automotive exceeded expectations. The price was great and the value even greater. Time was taken by the mechanic, Josh, to fully discuss what might be needed up front, and then what was found (in great detail) afterwards. We will definitely use In Tune again.
In-Tune Automotive is literally the best and most affordable place to go in the Rexburg/Sugar/St. Anthony area. My alternator went out and they had the best pricing, service, and communication. Even amidst moving shop locations. Every time my car has needed any sort of repair, they have been quick and didn't break the bank! I recommend it above all other shops! Definitely a customer for life.
Josh is amazing!! He works quickly. I was expecting to wait almost a week for my car part to come in and it to be fixed, but it ended up only being 2 days! He shows you everything he does to the car and is the most affordable option in the area by far. Definitely my go-to automotive place now. I gladly recommend In-Tune Automotive to everyone!
I came to Josh needing a transmission replacement, and he was very helpful and prompt with the job, and he did a great job and went the extra mile! We had limited time to get it done, and he did all he could to get it done as soon as possible! He does a great job, and for a very good price. He is great at communication, and keeps you updated on every step of the way, and helps you understand what he is doing. I would absolutely recommend him to anyone needing any work done on their vehicle!
This is the most honest mechanic and repairman I have been to in a long time. Update: I am not really sure that I can keep my five star review. My car has been sitting there since October and I have reached out multiple times and there is no effort or care for me at all. I understand life happens and there are family emergencies, but communication is key to keeping lifelong customers. I will now have to go find someone else to help me tow it again to get it looked at. I am super disappointed that it used to be worthy of five stars.
Josh was awesome! He helped me get my car for college fixed for an affordable price. No up-selling, the communication was great, and he didn’t take a long time to make the fixes!
Josh is a very personable guy. He was very honest with me in the issues I was having and was able to diagnose my issues quickly. He is by far the most affordable mechanic in the area. He did a great job on my car and would highly recommend.
Analyzing 6,700,0396.7M ReviewsFor 18,78818.8K Experts
