Child care agency · Pembroke Pines, FL · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty99−0.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 23 house sitting servicesiPosition by Experts Score among all companies we track in this category. · better than 64%
4.9★★★★★66 Google reviews · 21 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the agency 4.9 out of 5 based on 66 reviews, noting that the owner responds to all feedback. Customers frequently cite reliable last-minute availability, professional communication, and sitters who are punctual, engaged, and background-checked. The service includes providing sitter profiles and video introductions, with some clients noting that sitters also maintain the home's cleanliness. The primary criticism involves a lack of professional conduct, where one reviewer reported a sitter engaging in personal activities and leaving children unattended.
Google rating: 4.9 out of 5 from 66 reviews (95% five-star).
Reviews on this page: 66 Google reviews (58 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 13, 2026.
Service: House Sitting serving Pembroke Pines, Florida.
Data from Google, last updated November 13, 2026.
Score profile vs other house sitting services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Incredible SittersHouse Sitting Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Incredible Sitters: 85/100 on this factor. Category median: 85.A
85
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Incredible Sitters: 75/100 on this factor. Category median: 75.B
75
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Incredible Sitters: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Incredible Sitters: 100/100 on this factor. Category median: 99.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Incredible Sitters: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Incredible Sitters: 91/100 on this factor. Category median: 45.A
91
Bar = this company · dark tick = category median.
Star ratings
66 Google reviews we collected
4.9of 5
5 stars6395%
4 stars12%
3 stars00%
2 stars12%
1 star12%
Praise vs complaints
Phrases our text analysis found in 58 written reviews
99%praise
Praise8999%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend2224%
Staff & attitude2022%
Quality & results1314%
Honesty & trust1314%
Speed & response1213%
Communication89%
Price & value22%
What customers talk about
We read 58 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend Incredible Sitters to any family looking for dependable and caring support!”
“They have been reliable, professional, and so helpful with transportation and childcare needs.”
“I’ve had such a great experience with Incredible Sitters!”
“We have been using incredible sitters for a few years now for our date nights and really love how reliable and committed they are to helping us.”
“Incredible sitters respond very fast in cases of emergency and both sitters that we received in the time of me were amazing.”
“Communication has always been easy, and I really appreciate having someone I can trust when I need an extra hand.”
“Loved our sitter- they worked with us on pricing and we’re able to find us a last minute sitter”
People customers mention
Brittney4 reviews
Brittany3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
LindaLocal Guide · 88 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★
We have been using incredible sitters for a few years now for our date nights and really love how reliable and committed they are to helping us. The girls/women on their team are well versed with children and the company itself sets everything up so comfortably. They provide resumes of each babysitter available,…
Chantae2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I’ve had such a great experience with Incredible Sitters! They have been reliable, professional, and so helpful with transportation and childcare needs. Communication has always been easy, and I really appreciate having someone I can trust when I need an extra hand. I highly recommend Incredible Sitters to any…
Reasonable price
Sarah1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
What a wonderful customer service from beginning to end. Everything was clear and as expected unlike other baby sitting companies I reached out to. Would recommend
Ingrid7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Incredible Sitters was amazing for our night out in Miami. It can be stressful choosing a babysitter in a new city, but Alexandria was wonderful with the kids and kept us updated throughout the evening, which gave us total peace of mind. We’d absolutely use them again!
Lauren2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
We were so glad to find Incredible Sitters for our recent visit to Fort Lauderdale. We were in town for a wedding and didn't know any babysitters, but had to bring our 5.5 month old and find someone to watch him in our hotel room while we were at wedding activities for two nights. Brittney sent us profiles on 7…
IsmaryLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Nikki was Our latest sitter and she was absolutely amazing. Incredible sitters respond very fast in cases of emergency and both sitters that we received in the time of me were amazing. Thank you.
We have been using incredible sitters for a few years now for our date nights and really love how reliable and committed they are to helping us. The girls/women on their team are well versed with children and the company itself sets everything up so comfortably. They provide resumes of each babysitter available, they have the sitter call in advance for a phone/video chat, the sitter is in constant contact and the payment is up front. If you need a reliable service this is it!
Age group: Preschool (3–5 yrs), School-age (6+ yrs)
Response from the owner · 2 years ago
Thank you so much for your kind words and continued trust in Incredible Sitters! 🥰 We're thrilled to hear that our team's reliability and commitment have made your date nights enjoyable and stress-free. We look forward to continuing to serve your incredible family. ❤️❤️❤️
Chantae laboy2 reviewsiTotal number of Google reviews Chantae has written across all businesses on Google Maps, not just this one.
I’ve had such a great experience with Incredible Sitters! They have been reliable, professional, and so helpful with transportation and childcare needs. Communication has always been easy, and I really appreciate having someone I can trust when I need an extra hand. I highly recommend Incredible Sitters to any family looking for dependable and caring support!
Price assessment: Reasonable price
Age group: School-age (6+ yrs)
Curriculum: Other
Response from the owner · a month ago
Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with Incredible Sitters. It means so much to know that our team has been reliable, professional, and supportive for your incredible family. We truly appreciate your trust and recommendation! ❤️❤️
Sarah Avila1 reviewiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
What a wonderful customer service from beginning to end. Everything was clear and as expected unlike other baby sitting companies I reached out to. Would recommend
Response from the owner · 2 months ago
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our customer service from beginning to end. We truly appreciate your recommendation and are so grateful for your support! ❤️
Ingrid Riachy7 reviewsiTotal number of Google reviews Ingrid has written across all businesses on Google Maps, not just this one.
Incredible Sitters was amazing for our night out in Miami. It can be stressful choosing a babysitter in a new city, but Alexandria was wonderful with the kids and kept us updated throughout the evening, which gave us total peace of mind. We’d absolutely use them again!
Response from the owner · 6 months ago
Thank you so much for your kind words! We’re so happy to hear you had a wonderful experience with us during your time in Miami. We know how important it is to feel comfortable and confident when choosing childcare while traveling and we’re thrilled Alexandria was able to provide that peace of mind for your incredible family. We truly appreciate your trust in us and would love to help again anytime you need!❤️
Lauren Cronk2 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
We were so glad to find Incredible Sitters for our recent visit to Fort Lauderdale. We were in town for a wedding and didn't know any babysitters, but had to bring our 5.5 month old and find someone to watch him in our hotel room while we were at wedding activities for two nights. Brittney sent us profiles on 7 background checked babysitters, and set up a Zoom call with the sitter we chose (Nikki) before our trip so we could get to know each other. Nikki was wonderful with our son, she put him to sleep both nights and allowed us to enjoy the wedding!
Response from the owner · 6 months ago
Thank you for taking the time to share your experience! It was truly a pleasure assisting your incredible family during your trip. We’re so glad everything went smoothly and that you felt at ease knowing your incredible little one was in good hands.
We’ll be sure to pass along your kind words to Nikki, she’ll be so happy to hear them! We appreciate your trust in us and would love to help again anytime you’re back in town ❤️❤️❤️
Ismary SantosLocal Guide · 16 reviewsiTotal number of Google reviews Ismary has written across all businesses on Google Maps, not just this one.
Nikki was Our latest sitter and she was absolutely amazing. Incredible sitters respond very fast in cases of emergency and both sitters that we received in the time of me were amazing. Thank you.
Response from the owner · 8 months ago
Thank you for sharing your experience! We’re so glad to hear Nikki was absolutely amazing and that our sitters were able to support you when you needed help. Providing caring, reliable sitters and quick responses in urgent situations is very important to us. We appreciate your kind feedback and your trust in our team! ❤️❤️
Jaziel Crespo8 reviewsiTotal number of Google reviews Jaziel has written across all businesses on Google Maps, not just this one.
First time using vacation daycare and it was a breeze, I really appreciate the quick response and flexibility. 10/10 will use again.
Response from the owner · 8 months ago
Thank you so much for the kind feedback! We're really glad your first experience with our babysitting service was such a breeze. We truly appreciate your support and look forward to being there for your incredible family again in the future! ❤️❤️
Deanae Titus15 reviewsiTotal number of Google reviews Deanae has written across all businesses on Google Maps, not just this one.
They are an amazing group of people that really care about my kids. Incredible Sitters has give me and my family back our peace of mind back and sense of security with knowing we can go to work and come home and our children our safe and happy.
Response from the owner · 8 months ago
Thank you so much for sharing your kind feedback! It truly means the world to hear that our sitters have made such a positive impact on your incredible family. Knowing that your children feel safe and happy, and that you have peace of mind, is exactly why we do what we do.
We’re so grateful to be part of your incredible family’s journey and look forward to continuing to support you! ❤️❤️
Theophilus Galane1 reviewiTotal number of Google reviews Theophilus has written across all businesses on Google Maps, not just this one.
They did an amazing job my house looks and smells so clean, like brand new.
You can really see they care about their work, and the team was polite and easy to deal with
Response from the owner · 8 months ago
Thank you so much for your wonderful review!
We’re absolutely thrilled to hear that your home looks and smells like brand new — that’s exactly the feeling we aim to create. It means a lot to know you could see the care and attention our team puts into their work.
We’ll be sure to pass along your kind words to the team — they’ll be so happy to hear this! Thank you again for your support, and we look forward to helping you again in the future ❤️
rachel yee7 reviewsiTotal number of Google reviews rachel has written across all businesses on Google Maps, not just this one.
I’ve been using incredible sitters for a couple years now for my little one . I will say I’m so grateful for them they always find me a sitter whether it’s last minute or planned. I will continue using them for my little one
Response from the owner · 10 months ago
Thank you so much for your kind words and continued trust in Incredible Sitters. We’re truly grateful to have been part of your childcare journey over the past few years. It means a lot to know our team has been able to support you both for planned care and last-minute needs. Your appreciation motivates us to keep delivering dependable, loving care for your incredible little one. We look forward to continuing to support your incredible family in the years ahead ❤️❤️
