How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%82+19.9Value 14%91+12.9Replies to reviews 7%72+5.1Craft & service penalty93−0.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREIndependence Veterinary Clinic
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 74 veterinarians · 4.9★ from 759 Google reviews
Report card
Percentile vs other veterinarians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Independence Veterinary Clinic for 1 kinds of job.
Independence Veterinary Clinic for large animals
Clear ✕All 66 Google reviews tagged “Large animals” · showing 40
I've been taking my dogs here for about 20yrs. They are very nice the doctors as well as staff they remember my dogs name n their little quirks they work with me to find nutritional stuff as well as meds at my budget they always call to follow up and most importantly all of my dogs loved going there. U cldnt open…
Dr. Long and the rest of the staff are top notch!
Was very surprised when tech came in the room NO HELLO OR HI BELLA! SHE JUST handed me a muzzle ( never had to administer this on my dog.) She gave me instructions 😠 Chloe Bella was there to get her yearly flea & tick shot and blood work, and Pedicure 😡😠 The. Center was for some reason or another was Very cold…
All good Doctor Long is excellent !
Excellent service
IVC is always quick, efficient, thorough and pleasant.
We love dr. Michelle!
This is our first time brining our dog to the office, and we were very happy and pleased. The office was clean and smelled fresh, the front desk staff was very friendly and helpful. The assistant, Sydney and Dr. McCoy were wonderful. Dr. McCoy took her time to examine my dog, explain the issue and recommend…
After more than 20 years with this veterinary practice, they feel like family. The staff is absolutely amazing and has always been there for us, especially when we’ve needed an unexpected or emergency visit. Somehow, they always find a way to get us in and make sure our pets are taken care of. And Dr. Bart? 100% the…
We have been clients of Independence Vet for all of our dogs. Yesterday we had an emergency and our go-to doctor, Dr. Michelle, wasn’t available but, we were able to see Dr. McCoy. Our experience was excellent! Our dog is a very reluctant patient and she was handled perfectly. As always, we received very detailed…
Moved to Charlotte & needed a new veterinarian asap for my senior dog - found Independence through glowing Nextdoor reviews & made an appointment, was able to get in very quickly with Dr. Melissa. Had a wonderful first visit, it’s clear this practice cares for our animals like they are their own. Dr. Melissa went…
Thank you for getting me and my sweet kitty in. I really appreciate Dr. Michelle Bryan for her help and explanation of everything what is going on with kitty. Here you will not be definetly pushed for unnecessary services, which is awesome. I will definetly come back with my other pets here.
It's with great pleasure I give a five star rating. to these veterinarians and their staff. They have taken remarkable care of my furry family members since they first began years ago. I have without hesitation recommended them many times. They seem to really care and I have total confidence in their care of my little ones.
Independence vetinary is one of the most transparent with my pets needs. During the last 7 years, they have been very pleasant to work with. The staff is caring and aim to please with excellent services.
I have only used the Wonderful dog groomer Jen. Shes awesomw!
Literally THE BEST vet experience ever! From the front staff to the nurses to the doctor! Everyone was so kind, patient and friendly. I will always take my pets here!!!
You can always get an appointment and if it’s an emergency, they will fit you in.
We have been going to this clinic for years and will never go anywhere else!
Everyone in the office was very kind and professional. They were prompt in giving us an appointment. And prompt in seeing us when we arrived. I have gone to other offices that were closer to my home, but I always end up back at Independence Vet. They are top notch.
I’ve been coming to this clinic for a few years now. I came here initially to have a tumor removed from my dog’s jaw. It was actually in-between her teeth. A previous vet wasn’t able to get it all, and it grew right back. Independence was able to get it all, and it has never been an issue again. The staff here is…
I was unable to get my dog on the scale, he is strong and was super excited as soon as we walked in the door. A staff member immediately walking in from the exam rooms lured him onto the scale with a few crackers!
Can’t say enough good things about this vet. They saw us on very short notice when our pet needed help, and from the moment we walked in, it was clear they genuinely cared about our pet’s wellbeing — not about running up the bill. No pressure to add on unnecessary services or tests, just honest advice about what our…
Such a customer focused and pet friendly vet clinic. You can tell they highly value their customers and don’t push products or unnecessary treatments.
Independence is always the best... the personal touch and care is why we still drive from Lexington.
My German shepherd is living much longer with much higher quality of life due to laser therapy and aqua therapy. We live this practice!
IVC has been my pet's vet for several years. Every experience has been positive. They're very thorough in examining both my cat and my dog. I like the way they explain things and care for my pets. Making appointments is always quick and easy and it confirms they're there for our pets.
Thank you for the service im feel verybgood whit attention
Great experience, I was running late and they still seen me a my little puppy Elsa. Would most certainly refer to anyone. Keep up the good work!!!!
Great care! First time visiting, Gracie loved the experience (as best as can be expected)!
As a new client at my 1st visit, we were overly welcomed from the front door staff to Dr. Michelle! Doc was gr8 with my sick 11 yo black dobie girl left top of pic. Past March I lost my red 12 yo dobie girl top right, so I was emotionally going to vet, thinking losing another so soon. Doc immediately made me feel…
Wonderful Customer Service! All physicians and staff are very professional and proactive. Up-to-date on the latest medical treatment. Dr. Michelle recommended some wonderful treatment for one of our family dogs that allowed him to live 6 months longer than expected. We will always be grateful for her expertise and love! ❤️
Dr. Long snd staff are wonderful! They treated my dog Rosie with special care and took time to make sure all my concerns were addressed. I wouldn’t go anywhere else! Thanks Independence Veterinary Clinic!
The staff really cares about their 4 legged patients!
First, let me tell you, there are not enough words to describe how great Dr.Bart and Dr. Michele and staff are. We have been taking our pets to them since their arrival. The loving care they gave Cosmo and Wisky was the greatest for all their 14 years and if it wasn't for them, we would not have had Cosmo and…
Wonderful experience from start to finish. On phone, upon arrival, coming out to parking lot, offering help, so much more. They all go above and beyond. I give 10 stars!
I was recommended to Independence and have recommended others. Everyone and all of our special pets have only had the best of care.
We really liked them. We were greeted as soon as we entered the facility. They said our dog was handsome and he loved it. We were there because our dog was limping. The doctor examined him and she was very nice with him. We typically go to a different vet however they were closed so we tried Independence. We are considering staying with Independence.
I took my dog in to check on a rash he had. They were able to quickly assess and provide a remedy for it. He is doing much better thanks to them.
Dr. Michelle Bryan was fantastic. She was so thorough in evaluating Teddy and explained all that was going on with so much detail. She performed an ultrasound on Teddy and was extremely gentle and kind through the process. I trust Dr. Bryan and have so much confidence in her. From her medical knowledge to her gentle…
IVC is very feline friendly. I've been to a lot on Veterinary Clinic they are by far the most cat friendly clinic. I was with a previous clinic for years that is more dog friendly and pricing was good overall. However, I believe you get what you pay for. I always recommended IVC to folks who had cats. They are…
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Large animals | 66 | — |
