How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%82+19.9Value 14%91+12.9Replies to reviews 7%72+5.1Craft & service penalty93−0.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREIndependence Veterinary Clinic
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 74 veterinarians · 4.9★ from 759 Google reviews
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Percentile vs other veterinarians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Independence Veterinary Clinic for 1 kinds of job.
Independence Veterinary Clinic for large animals
Clear ✕All 66 Google reviews tagged “Large animals”
I've been taking my dogs here for about 20yrs. They are very nice the doctors as well as staff they remember my dogs name n their little quirks they work with me to find nutritional stuff as well as meds at my budget they always call to follow up and most importantly all of my dogs loved going there. U cldnt open…
Dr. Long and the rest of the staff are top notch!
Was very surprised when tech came in the room NO HELLO OR HI BELLA! SHE JUST handed me a muzzle ( never had to administer this on my dog.) She gave me instructions 😠 Chloe Bella was there to get her yearly flea & tick shot and blood work, and Pedicure 😡😠 The. Center was for some reason or another was Very cold…
All good Doctor Long is excellent !
Excellent service
IVC is always quick, efficient, thorough and pleasant.
We love dr. Michelle!
This is our first time brining our dog to the office, and we were very happy and pleased. The office was clean and smelled fresh, the front desk staff was very friendly and helpful. The assistant, Sydney and Dr. McCoy were wonderful. Dr. McCoy took her time to examine my dog, explain the issue and recommend…
After more than 20 years with this veterinary practice, they feel like family. The staff is absolutely amazing and has always been there for us, especially when we’ve needed an unexpected or emergency visit. Somehow, they always find a way to get us in and make sure our pets are taken care of. And Dr. Bart? 100% the…
We have been clients of Independence Vet for all of our dogs. Yesterday we had an emergency and our go-to doctor, Dr. Michelle, wasn’t available but, we were able to see Dr. McCoy. Our experience was excellent! Our dog is a very reluctant patient and she was handled perfectly. As always, we received very detailed…
Moved to Charlotte & needed a new veterinarian asap for my senior dog - found Independence through glowing Nextdoor reviews & made an appointment, was able to get in very quickly with Dr. Melissa. Had a wonderful first visit, it’s clear this practice cares for our animals like they are their own. Dr. Melissa went…
Thank you for getting me and my sweet kitty in. I really appreciate Dr. Michelle Bryan for her help and explanation of everything what is going on with kitty. Here you will not be definetly pushed for unnecessary services, which is awesome. I will definetly come back with my other pets here.
It's with great pleasure I give a five star rating. to these veterinarians and their staff. They have taken remarkable care of my furry family members since they first began years ago. I have without hesitation recommended them many times. They seem to really care and I have total confidence in their care of my little ones.
Independence vetinary is one of the most transparent with my pets needs. During the last 7 years, they have been very pleasant to work with. The staff is caring and aim to please with excellent services.
I have only used the Wonderful dog groomer Jen. Shes awesomw!
Literally THE BEST vet experience ever! From the front staff to the nurses to the doctor! Everyone was so kind, patient and friendly. I will always take my pets here!!!
You can always get an appointment and if it’s an emergency, they will fit you in.
We have been going to this clinic for years and will never go anywhere else!
Everyone in the office was very kind and professional. They were prompt in giving us an appointment. And prompt in seeing us when we arrived. I have gone to other offices that were closer to my home, but I always end up back at Independence Vet. They are top notch.
I’ve been coming to this clinic for a few years now. I came here initially to have a tumor removed from my dog’s jaw. It was actually in-between her teeth. A previous vet wasn’t able to get it all, and it grew right back. Independence was able to get it all, and it has never been an issue again. The staff here is…
I was unable to get my dog on the scale, he is strong and was super excited as soon as we walked in the door. A staff member immediately walking in from the exam rooms lured him onto the scale with a few crackers!
Can’t say enough good things about this vet. They saw us on very short notice when our pet needed help, and from the moment we walked in, it was clear they genuinely cared about our pet’s wellbeing — not about running up the bill. No pressure to add on unnecessary services or tests, just honest advice about what our…
Such a customer focused and pet friendly vet clinic. You can tell they highly value their customers and don’t push products or unnecessary treatments.
Independence is always the best... the personal touch and care is why we still drive from Lexington.
My German shepherd is living much longer with much higher quality of life due to laser therapy and aqua therapy. We live this practice!
IVC has been my pet's vet for several years. Every experience has been positive. They're very thorough in examining both my cat and my dog. I like the way they explain things and care for my pets. Making appointments is always quick and easy and it confirms they're there for our pets.
Thank you for the service im feel verybgood whit attention
Great experience, I was running late and they still seen me a my little puppy Elsa. Would most certainly refer to anyone. Keep up the good work!!!!
Great care! First time visiting, Gracie loved the experience (as best as can be expected)!
As a new client at my 1st visit, we were overly welcomed from the front door staff to Dr. Michelle! Doc was gr8 with my sick 11 yo black dobie girl left top of pic. Past March I lost my red 12 yo dobie girl top right, so I was emotionally going to vet, thinking losing another so soon. Doc immediately made me feel…
Wonderful Customer Service! All physicians and staff are very professional and proactive. Up-to-date on the latest medical treatment. Dr. Michelle recommended some wonderful treatment for one of our family dogs that allowed him to live 6 months longer than expected. We will always be grateful for her expertise and love! ❤️
Dr. Long snd staff are wonderful! They treated my dog Rosie with special care and took time to make sure all my concerns were addressed. I wouldn’t go anywhere else! Thanks Independence Veterinary Clinic!
The staff really cares about their 4 legged patients!
First, let me tell you, there are not enough words to describe how great Dr.Bart and Dr. Michele and staff are. We have been taking our pets to them since their arrival. The loving care they gave Cosmo and Wisky was the greatest for all their 14 years and if it wasn't for them, we would not have had Cosmo and…
Wonderful experience from start to finish. On phone, upon arrival, coming out to parking lot, offering help, so much more. They all go above and beyond. I give 10 stars!
I was recommended to Independence and have recommended others. Everyone and all of our special pets have only had the best of care.
We really liked them. We were greeted as soon as we entered the facility. They said our dog was handsome and he loved it. We were there because our dog was limping. The doctor examined him and she was very nice with him. We typically go to a different vet however they were closed so we tried Independence. We are considering staying with Independence.
I took my dog in to check on a rash he had. They were able to quickly assess and provide a remedy for it. He is doing much better thanks to them.
Dr. Michelle Bryan was fantastic. She was so thorough in evaluating Teddy and explained all that was going on with so much detail. She performed an ultrasound on Teddy and was extremely gentle and kind through the process. I trust Dr. Bryan and have so much confidence in her. From her medical knowledge to her gentle…
IVC is very feline friendly. I've been to a lot on Veterinary Clinic they are by far the most cat friendly clinic. I was with a previous clinic for years that is more dog friendly and pricing was good overall. However, I believe you get what you pay for. I always recommended IVC to folks who had cats. They are…
-Goose and I were met with fantastic service by what I would consider a wonderful team of veterinary professionals. The inside reception was amazing, and the wonderful nurse staff made Goose feel very welcome. Dr Michelle Bryan was excellent in not only discussing his vaccine needs for 12 weeks but also provided in…
Well,very surprised with the professional way that the Doctor come in to the exam room and first listen our concerns about our dog and then explain us wich steps to get better our dog.Not doubt about it that we are going to choose them as our favorite place for our dog.Recommend 100% for everyone with pets.
I couldn’t trust anyone else to take care of my dogs, Dr. Michelle and her team are amazing. Thank you 🙏🏻
I needed to find a new vet quickly. This one came highly recommended, and I could not agree more! From the minute, we stepped through the door, they were extraordinarily caring, helpful, and thorough. The experience exceeded my expectation and I feel like I have found a diamond in pet care.
My dog swallowed a large toy approximately six inches long.Initial attempt to induce vomiting was unsuccessful. After a comprehensive and detailed consultation with Dr Michelle Bryan a second attempt was made with the proviso that if he was experiencing difficulty he would be intubated and thy toy would be removed…
Odin our golden loves coming to Independence Vet Clinic - he gets a little nervous around other dogs, therefore the staff makes sure that the immaculate front lobby is a very safe and friendly area for him to enter - the staff is so knowledgeable and very professional- High quality of care and individual attention is given with a smile -
The staff an doctor at independence clinic treat ur pet as if it is there Pet and they are very professional an personable.in there socialization practice. I don't do reviews but I'll. Never use any other vet services for my loved one.
First visit today. Incredibly friendly, knowledgeable and professional. Our dogs feel comfortable here.
I love this vet. I’ve tried others but none can compare to IVC. I have been taking my babies there since 1986.
Staff were accommodating, we are impress with dr long and the assistance how they handle our cat Nala. Knowledgeable and nice to us.
very professional and caring highly recommended
The best experience I had !!! This clinic and all stuff were so professional, kind, patient and, most important ,full of love for pets . Dr Melissa Long sad to us for just one visit what is wrong with our dog after several visits to another place.And they made for us instant appointment because it was very urgent.…
Love Dr. Michelle and staff! Our pup is a Giant Breed and that can intimidate some people….not them! They take great care of her!
Thank you for caring for my neurotic crazy girl. She needs special attention and calm. The staff did everything to help her thru her exam. Cheese was in major supply. Dr Bart was responsible and examined my girl professionally and lovingly. Thank you.
Excellente service and customer service as well.
IVC is not your everyday veterinary practice, it is your family for the life of your pet. Everyone from the receptionist to the vet techs and beyond are incredibly welcoming. Dr. Michelle and Dr. Bart are the most knowledgeable, friendly, and caring people that my dog and I have ever known. Dr. Bart literally…
My dog was sick for a month and a half. Dr. Bart, Dr. Michelle, and the entire staff were extremely helpful and understanding. They patiently answered all my questions and made me feel like they genuinely cared about my dog. I’ll always be grateful for the experience I had with them, this team made sure I didn’t…
Excellent care for our Bethany, who was having eye drainage symptoms. Dr. Michelle and staff are very comprehensive, thorough, and pleasant! Will definitely recommend IPC.
If I could give this clinic 10 stars I would. Had my first visit with them and easily scheduled an appointment same day. The staff is amazing, they take a patient-centered approach. Dr. Bart is great, he thoroughly explained everything and best options for my 9 yr old cat. I was also blown away at how cheap it was…
Friendly staff, greet you when you walk in and have excellent care to my pup.
Very kind and knowledgeable staff. My pup was having a hard time standing on the slippery floors so a kind tech went and got him some rubber mats. So thoughtful!
Excellent service
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Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Large animals | 66 | — |
