Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Indulge Salon and Spa (Wigs / Toppers) - HeadSpa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%80+50.8Reliability 28%84+23.7Replies to reviews 8%87+7.2Craft & service penalty63−3.7Experts Score= 78Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Indulge Salon and Spa (Wigs / Toppers) - HeadSpa

Mahtomedi, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.8★ from 109 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Indulge Salon and Spa (Wigs / Toppers) - HeadSpa is better than 80% of hair salons.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Indulge Salon and Spa (Wigs / Toppers) - HeadSpa is better than 84% of hair salons.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Indulge Salon and Spa (Wigs / Toppers) - HeadSpa is better than 63% of hair salons.B
63
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Indulge Salon and Spa (Wigs / Toppers) - HeadSpa is better than —% of hair salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Indulge Salon and Spa (Wigs / Toppers) - HeadSpa is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Indulge Salon and Spa (Wigs / Toppers) - HeadSpa is better than 87% of hair salons.A
87

Reviews for your job

Customers hired Indulge Salon and Spa (Wigs / Toppers) - HeadSpa for 6 kinds of job.

Indulge Salon and Spa (Wigs / Toppers) - HeadSpa for hair extensions

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426

All 1 Google reviews tagged “Hair extensions”

MariLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I'm still absolutely giddy about my experience at Indulge today! It was my first time having my hair done there and they all blew me away with the treatment I received. The owner Kim made me feel right at home, then Jennifer cut and colored my hair. Then it was onto Irma - WOW. I feel fabulous! These ladies are…

Hair extensionsHairstylingHaircut+ Punctuality+ Cleanliness+ Quality

Price

$170+190% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hairstyling7$27–$66
Haircut6$27–$53
Shampoo & conditioning5$35–$136
Basic facial2—
Pedicure2$48–$71
Massage2—

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