Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Indulge Salon and Spa (Wigs / Toppers) - HeadSpa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%80+50.8Reliability 28%84+23.7Replies to reviews 8%87+7.2Craft & service penalty63−3.7Experts Score= 78Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Indulge Salon and Spa (Wigs / Toppers) - HeadSpa

Mahtomedi, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.8★ from 109 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Indulge Salon and Spa (Wigs / Toppers) - HeadSpa is better than 80% of hair salons.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Indulge Salon and Spa (Wigs / Toppers) - HeadSpa is better than 84% of hair salons.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Indulge Salon and Spa (Wigs / Toppers) - HeadSpa is better than 63% of hair salons.B
63
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Indulge Salon and Spa (Wigs / Toppers) - HeadSpa is better than —% of hair salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Indulge Salon and Spa (Wigs / Toppers) - HeadSpa is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Indulge Salon and Spa (Wigs / Toppers) - HeadSpa is better than 87% of hair salons.A
87

Reviews for your job

Customers hired Indulge Salon and Spa (Wigs / Toppers) - HeadSpa for 6 kinds of job.

Indulge Salon and Spa (Wigs / Toppers) - HeadSpa for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$53
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#61 / 81

All 6 Google reviews tagged “Haircut”

DawnLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Indulge Salon is excellent-- they have so many wonderful services in a great, friendly environment. Highly recommend. 💫

Paid $80–100Shampoo & conditioningHaircutBasic facial
BobbieLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great ladies and great service! Totally recommend, and I will be going again!

Haircut
Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kim and Irma are amazing to work with. Kim worked with me to get me exactly what I needed and Irma did an amazing job cutting and coloring my new hair. Absolutely love everything about this place!!

HaircutShampoo & conditioning
MariLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I'm still absolutely giddy about my experience at Indulge today! It was my first time having my hair done there and they all blew me away with the treatment I received. The owner Kim made me feel right at home, then Jennifer cut and colored my hair. Then it was onto Irma - WOW. I feel fabulous! These ladies are…

Hair extensionsHairstylingHaircut+ Punctuality+ Cleanliness+ Quality
HilaryLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

HaircutShampoo & conditioningMakeup services
Rachel4 years ago★★★★★

Rating only, no written review.

BalayageHairstylingHaircut

Price

$170+190% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hairstyling7$27–$66
Haircut6$27–$53
Shampoo & conditioning5$35–$136
Basic facial2—
Pedicure2$48–$71
Massage2—

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