Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Industrial Office Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%95+24.8Value 15%96+14.6Craft & service penalty97−0.3Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Industrial Office Cleaning

South Bend, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 40 interior cleaning services · 5.0★ from 27 Google reviews

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Report card

Percentile vs other interior cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Industrial Office Cleaning is better than 96% of interior cleaning services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Industrial Office Cleaning is better than 95% of interior cleaning services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Industrial Office Cleaning is better than 97% of interior cleaning services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Industrial Office Cleaning is better than 96% of interior cleaning services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Industrial Office Cleaning is better than 100% of interior cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Industrial Office Cleaning is better than —% of interior cleaning services.–
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Reviews for your job

Customers hired Industrial Office Cleaning for 3 kinds of job.

Industrial Office Cleaning for office & workplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$261
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 14

All 7 Google reviews tagged “Office & workplace cleaning”

SamanthaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Industrial Office Cleaning has been cleaning my office on a weekly basis for many years. The staff is professional, knowledgeable, and polite. I know that when I come to the office Monday morning that my business will be clean. Their pricing is very reasonable. I highly recommend them!

Office & workplace cleaningStandard cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Craig2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are very pleasant to deal with and very thorough. It has been an awesome experience!

Office & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Tia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our business has used a few different cleaning companies over the years. None of them were as reliable as Industrial Office Cleaning. I highly recommend them!

Office & workplace cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Professionalism
Angie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I hired On The Spot 7 years ago to clean our business office and never once have we had a problem, mistake or poor service. They have the best, most attentive to detail workers whom I trust completely. Very dependable and clean with care. Caity and Alonso really care about their customers and quickly get back to me…

Office & workplace cleaning
Chrissy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Industrial Office Cleaning does a fantastic job!! They are very thorough and our office always looks amazing after they have cleaned. Great customer service and pricing too!! We are so happy to have found them!!

Deep cleanOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Industrial Office Cleaning is the absolute best!!!! They have thorough and responsible employees that will do whatever it takes to get it done the way we need it. We also use their carpet cleaning and are happy with everything. Our facilities shine and receive many compliments on how clean it is. I highly recommend…

Office & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Paul6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been using Industrial Office cleaning for many years and they have always provided excellent quality and service. Would highly recommend them.

Office & workplace cleaning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Office & workplace cleaning7$124–$261
Standard cleaning3$126–$247
Interior & exterior window cleaning2—

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