How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty98−0.2Momentum penalty74−2.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREInfinity Texas Air
Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,425 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Infinity Texas Air for 8 kinds of job.
Infinity Texas Air for a/c system maintenance
Clear ✕All 205 Google reviews tagged “A/C system maintenance” · showing 60
Once again Infinity Texas Air did not disappoint. After the office was very helpful with scheduling and notification reminders Eric and Brandon showed up right on time and ready to work. They rolled out the red carpet and drop cloths and quickly removed our old heating and cooling system. They had everything they…
It took a while, but Jose found the problem of water filling the AC drain pan. Jose is a pleasant person and asset for the company, a trust worthy young man. Infinity honors their warranty package.
Charged me $416 to replace a $20 AC capacitor. I didn’t realize it was that cheap. Y’all should be ashamed of yourself.
We have used Infinity Air for over 4 years now and they have been fantastic. They replaced our old central air heat pump unit and maintained and repaired the unit when needed. They are fast friendly and efficient and their tech James is like family to us now not that we need a lot of service or repair to the unit…
They were very prompt and timely.Tecnition was polite fast and easy to understand. Was very fast and accurate. Very Professionally
Always a great company to work with!! Nice customer service, prompt and super professional. James T was a great technician!! Super polite and very knowledgeable
My air conditioner wasn’t cooling for 2 days and I had been waiting for my warranty service to get back to me and got tired of waiting because it’s just too hot for that. Placed a call to infinity Texas Air and they sent someone out immediately, and the issue was solved within an hour. I’m so happy, AC is cooling…
We called and James was able to come out the same day. He diagnosed our a/c issues and was able to fix it quickly and efficiently. Thanks to Infinity Air and James, my family didn’t have to go without air conditioning in this hot Texas summer.
Good Experience! Zaeben was extremely helpful. Performed the routine maintenance and also gave me information that would help improve my cooling efficiency within my house. He was very knowledgeable and personable!!
Great Job. Awesome Service. Thanks
Excellent service. Fast and efficient.
Brian was GREAT he fixed the problem on my tankless hot water heater and showed up so fast with then the time I called them on the same day. Excellent service & great personality Thanks
James was prompt, professional and efficient as always!! He is always tolerant of my fur babies whom need attention!!!
This is how they left my parents home. They refuse to call us back. I was gonna write a book about how the service but the pictures say enough.
Professional Knowledge and on time
Zaeven came out to the house and walked me thru the issues and repairs needed on my A/C unit. Outstanding customer service and very professional. I will definitely be using infinity texas air again.
Paul did a great and prompt job figuring out what was wrong with our system. Then took the time to make sure the whole system was doing it’s job. Thanks
Technicians were professional, explained what was going on with my system, and offered me options based on how urgent the needs were. They even showed me how to change my air filter! Would definitely recommend
Joe provided a great service. Great communicator, courteous and on time.
Raymond was very courteous and knowledgeable when he arrived at our place. He was very professional with his explanation of the services he was going to perform and both me and the wife are very glad he took care of all our needs. Thank you Infinity Texas Air.
Everyone was very efficient and professional. I believe I made a great choice.
Thank you! The Technician did an excellent job and was very thorough in service and examination or our HVAC system. Very much appreciated!
Technician was very polite and informative. I recommend Infinity Air and their crew for your next air and heating needs. Thanks
Have been a customer for several years. Service is great! Prices are reasonable.
Tried to make me buy a system that I didn't need. Got a second opinion & I was lied to. I received a range of $12,000 to $30,000 for a new air conditioner system. The second opinion only cost me $1800.
They came out fast and had our heat on quickly
Raymond R. was great! He take time to explain everything in detail.
Raymond was extremely helpful, He addressed my questions and concerns. He went the extra mile and shared a video of my HVAC system so I could see how everything works!! I will continue recommending Infinity Texas Air to EVERYONE!!
Infinity is a great company that truly cares about the customer! The service is AMAZING!!! Ben did a great job as usual!
Very humble and patient Technician. Explained and shared video for me to know exactly what was going on.
Corey did our maintenance. Super friendly and nice. He explained everything. People like Corey is the reason I use this business.
Ben was very good rep of Infinity Texas Air. He was. friendly, he knew what he was doing. Explained what he was doing.
Nerio Vasquez is extremely pleasant. He is professional and wants to explain what he needs to do in order to get your system in proper working order. Thank you Infinity Air for hiring great Employees.
Ben Epsey was wonderful. He was so professional and informative as to what I needed. Very nice man. He did a great job. Your company provides great security to me knowing my air conditioning is kept in working order. It’s one less thing to have to worry about. Peace of mind/-your company and employees provide that. Thank you so much!
Quick and thorough. Questions were answered and I received a list of issues that needed to be resolved.
Rey is awesome as always and figured out what was wrong immediately when my system wasn’t cooling. They got here earlier than originally planned, but of course called to ask if it was okay to do so. We discussed options and I decided to go with new units. Hate spending the money, but it’s time. I have been a…
The owner & staff are very professional & helpful. Just a basic check-up and filter change today but I've needed larger repairs done in the past & they always work with you to get you whatever you need. I would definitely recommend Infinity Texas Air to anyone who needs AC or heating work done.
This was my first time ever using this company. I set up an appointment to have my unit checked out. The technician James checked the unit and replaced the filter. Since this was the first time that my ac unit has been service everything checked out good. Had to get the capacitor replaced.
As always, Raymond with Infinity Texas Air did a fabulous job taking care of my AC/Heating unit. ITA hands down absolutely has the best customer service out there in the HAV world! Check them out.... You'll be happy you did!
Prompt, expert service by friendly tech! Thanks for the fine job!
Ray and Raymond were GREAT ! Knew they`re stuff and did a real good job. Will use them again and when needed I`ll recommend them to others.
Raymond came out to diagnose the reason why our A/C system was not cooling. He tested our unit and was able to get out system cooling again. Raymond was very friendly, professional and customer oriented. While he was here he also completed our summer tuneup. He also provided us with options to make our system more…
Everytime we call Infinity Air ,whether it be for maintenance or repairs, everyone is responsive, professional and caring. Such a relief since I live 5 states away. I can't say "Thank You" enough!
Everyone involved so far have been very professional. Great people to work with and very courteous. Job will be finished tomorrow, everything is running as scheduled. Both techs are very neat and doing a great job. Left house looking like it did when they came in. Again very professional!!! So far so good!!
All is good my service person was very polite and worked in a professional manner.
Jordan and Raymond was very helpful and knowledgeable.
Ben showed up exactly on time and proceeded to do a very thorough and Professional Service on our systems. We will continue with Infinity Texas Air and their people who have served us previously. We've owned our own homes since the 1970s I've had many different service providers over the years. Infinity Texas air…
Jose is one of the Best Techs we have ever had. Infinity and Trapper provide quality parts and service at reasonable prices. Three thumbs up for Infinity AC
.Knowledgeable, communicative and thorough!
Our tech was on time with great communication by both the tech and dispatcher. Work was performed quickly and cleanly. Everything was explained clearly. Tech was very friendly and worked cleanly.
We just had our HVAC unit serviced by Infinity Texas Air for the 10th spring in a row. Their technicians are always top notch, courteous to my wife and I, and respectful of our home. This appointment was manned by Technicians James and Chase. Not only were they all of the above, but they were really friendly guys,…
It was nice to work with these guys. They were patient in answering all our questions Professional and courteous. I would recommend them to anyone.
Roel was very thorough and very good at explaining his process and findings. Especially in simple terms where I could understand.
The service is quick and excellent ever time.
Thank you Ben Espey for and partner, for great professional service.
As time goes by this company and all their amazing.people are above the standard in customer service!
Our Lakehouse A/C went out in the dead heat of the summer and I called Infinity. I had it scheduled for a Friday morning, drove down Thursday (they wanted to get us taken are of quickly due to our hottest days taking place, 103-104, and moved up our appointment) and sent Raymond Rodriguez out on the service call. He…
Very professional and thorough!
6/18/2024 Today Corey Reedy came to do my AC check-up. Very respectful. Checked the unit efficiently. Vacuumed the leaves from the outside unit. Gave me his recommendations to keep my AC running at it's best. Thank you Corey, Keep being honest and giving your best at every house you service. Prayerfully submitted…
Infinity Texas Air always does a great job. They are dependable, reliable and always super nice.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 237 | $37–$295 |
| A/C system maintenance | 200 | $39–$393 |
| A/C system repair | 119 | $209–$786 |
| Heating system maintenance | 94 | $39–$251 |
| HVAC system repair | 76 | $205–$933 |
| Install AC | 55 | $1.4k–$3.2k |
| Repair HVAC | 51 | $216–$495 |
| Cleaning | 46 | $104–$343 |
