Infinity Texas Air

Great HVAC company with well qualified employees.

Raymond was our service tech and he is always great. He was efficient and very pleasant. He has been doing our HVAC tune ups for a long time. We always get a great service and he is extremely nice and professional.

James T. was absolutely fantastic! My 91-year-old mom’s AC stopped working at 10:00 p.m., and Infinity was there first thing the next morning to get it repaired. James took the time to explain everything thoroughly and sent me photos and videos of what he found since I couldn’t be there in person. I truly… Read full review

We have used Infinity Air for over 4 years now and they have been fantastic. They replaced our old central air heat pump unit and maintained and repaired the unit when needed. They are fast friendly and efficient and their tech James is like family to us now not that we need a lot of service or repair to the unit… Read full review

They were very helpful and awesome

Joe was great! He clearly explained why my AC wasn’t working and fixed it surprisingly fast. I would highly recommend.

They responded quickly and fixed it promptly Zaeben, our tech, was professional and knowledgeable.

We called and James was able to come out the same day. He diagnosed our a/c issues and was able to fix it quickly and efficiently. Thanks to Infinity Air and James, my family didn’t have to go without air conditioning in this hot Texas summer.

After checking CoPilot, they were on the high end of estimated costs for contactor replacement and burnt wiring inside compressor outside unit of heat pump for one hour work for total of $787. However, they did diagnose the problem correctly. Having gone through 3 other AC companies with incorrect diagnosis they did… Read full review

This is how they left my parents home. They refuse to call us back. I was gonna write a book about how the service but the pictures say enough.

Jose did a great job of explaining everything and getting up back up and running

They are very professional and thorough. But, be prepared for repair costs. I got a professional estimate and diagnostic. They show you everything that they inspect and diagnose the problem with care and kindness. They listen to you as well..

Problem solved. Over spray paint chips falling due to higher velocity of new air handling unit.

Great company, honest and friendly techs!

Everyone has been amazing!! Kind, understanding and they show a lot of pride in working for this company! I would highly recommend, Ben, Jordan, Meroni, Brandon, Baddel, Michael, Marion or Cort. Hannah. everyone was excellent

Wonderful as always, my unit is back up and running at 100%. Thank you so much!

Quick response and fix, thank you!

Infinity Texas Air continues to be my go to company for heating and air conditioning. Their maintenance program is superb. Every technician I have had has been fantastic. This time I had Raymond. He took the time to explane what I needed to do to keep my unit functional. He was able to show me pictures so I could… Read full review

Raymond was extremely helpful, He addressed my questions and concerns. He went the extra mile and shared a video of my HVAC system so I could see how everything works!! I will continue recommending Infinity Texas Air to EVERYONE!!

Infinity is a great company that truly cares about the customer! The service is AMAZING!!! Ben did a great job as usual!

Professional and knowledgeable. Highly recommend Infinitely Texas Air

He was very quick about getting the job done he call before he showed so I could get the dogs lock up they are a great company

We want Ben every time we have any problem. He’s the best! And our dog loves him!

This was my first time ever using this company. I set up an appointment to have my unit checked out. The technician James checked the unit and replaced the filter. Since this was the first time that my ac unit has been service everything checked out good. Had to get the capacitor replaced.

I wanted Infinity to check something in my attic pertaining to my AC unit. Chase was my tech and he was very thorough and took the time to listen to me and look at what was going on. He even got on the phone with the owner to see how it could be resolved. I was very impressed with his service.

Everyone involved so far have been very professional. Great people to work with and very courteous. Job will be finished tomorrow, everything is running as scheduled. Both techs are very neat and doing a great job. Left house looking like it did when they came in. Again very professional!!! So far so good!!

Ben showed up exactly on time and proceeded to do a very thorough and Professional Service on our systems. We will continue with Infinity Texas Air and their people who have served us previously. We've owned our own homes since the 1970s I've had many different service providers over the years. Infinity Texas air… Read full review

Roel was very thorough and very good at explaining his process and findings. Especially in simple terms where I could understand.

James provided excellent service!! He expertly performed the routine maixtenance on our system and made some very helpful suggestions for the future!

Had them come out Sunday 7-13-2024 Quoted my wife a price for cleaning and conditioning my unit $2300 will not call them again had a licensed technician come out Monday and clean my a coil and add Freon to my condenser which y’all never checked was low and only charged $175 y’all are a rip off and I will be posting this on social media

Very professional and thorough!

6/18/2024 Today Corey Reedy came to do my AC check-up. Very respectful. Checked the unit efficiently. Vacuumed the leaves from the outside unit. Gave me his recommendations to keep my AC running at it's best. Thank you Corey, Keep being honest and giving your best at every house you service. Prayerfully submitted… Read full review

Great experience. When some parts were had to get because of shipping issues they even brought over a portable AC until they could get my fixed. Truly go above and beyond . Nerio was a terrific tech and very professinal.

Infinity Texas Air always does a great job. They are dependable, reliable and always super nice.

A little pricey but I will pay for professional, timely and courteous service. Highly recommend.

He did a great job

Prompt and excellent customer service and communication.

I’ve used infinity for the past 3 years - always great service!!!

Technician was very professional did an excellent job and very informative.

Infinity air does an above job on all they do

Ben Aspey was professional, efficient, and installed upgrade products for my AC unit longevity.

good experience, knowledgeable would recommend

Thank you James and Jordan for your honesty, exceptional communication and for getting us cooling off again quickly!

Ben Espey and his tech helper provided the service you would expect. We are new to the area and we needed our A/C serviced plus shop for a quality maintenance plan. Ben inspected our A/C quickly and found a few issues that needed attention. The team provided all the necessary repairs. Explained all repairs in… Read full review

Ben is the best tech and has such a good and friendly personality. Ben is our first choice and knows what he is doing and willing to make all repairs necessary no matter the difficultly. Great Job.

Excellent experience since my initial call with Christina. Then my technician Raymond was awesome: super professional, knowledgeable, friendly and seems pretty honest. He told me what the issue was, showed me the issue, and clearly told me what the different solutions were for that. He found the issue within… Read full review

James found the problem on why our AC was not cooling. He explained the process and replaced the part. Very professional and friendly. He also answered questions about the warranty on our unit. We will use them again if needed.

explained improved maintenance options , not pushy with sales tacktics, respective of the household needs and conditions.

James was the definition of honest quality service! Diagnosed the A/C system in no time flat, found the contactor was bad. Continued to review the whole system in its entirety, to give me a run down of all the repairs/prevention steps I should take. Quotes them up for me, and even showed me where all the areas… Read full review

A little on the pricey side, but when my A/C went out they were there within 2 hours (and I am a new customer). Issue was diagnosed and fixed immediately.

We are a part of their annual services and appreciate how easy it is to schedule, how professional and timely their techs are along with great suggestions on how to best maintain our system.

James was very nice and mannerly! He did what he could to fix the unit so we could have A/C. Thank you to all that helped today Infinity Texas Air.

James was great and was able to help with everything I needed in a timely manner with a positive attitude

Service tech was on time, knowledgeable, and friendly,explaining the options available to me.

Aaron was awesome. He listened carefully to the problem of our upstairs not cooling and after routine maintenance discovered that the thermostat was not communicating with the compressor and completely reset the system. It now cools.They are on time and do what they say and only what is needed. Aaron was fantastic at explaining everything to us.

Infinity is a top notch Company! We have used them for years and they are very dependable, reliable, honest and always provide outstanding service. Raymond is an outstanding technician and provides outstanding customer service!

Had an A/C repair. He was on time and explained things very well. And answered all my questions. Will definitely use them again. Very satisfied.

Wonderful company. The tech, Ray was quick and efficient with great customer service skills! Definitely reccomend them.

Professional. Knowledgeable. Punctual. Customer-friendly. We’re very happy with the services provided by the company and Ben; from scheduling the appointment to Ben diagnosing and repairing our a/c system. We’ll definitely use the company again for any HVAC maintenance/repair.

Replaced a leaking PVC pipe quickly!

Not truthful, hiking prices, can't even do real diagnosis, want me to pay over $790 + diagnosis fee and he is not really sure if that is the problem with my Ac after paying diagnosis and getting no diagnosis. will describe simply as big scam

They got out here quickly to repair our AC Unit. The technician was super helpful and friendly! Always recommend Infinity!

Great service from Ben! He is very professional and explained all details about my evaporator coil leak. I will call Infinity again for future repairs and maintenance🙂

Ben Espey and Roel Fuentes are knowledgeable, friendly, and professional. And the resource manager in the main office, James, was also very communicative. We appreciate everyone at Infinity TX Air working with us and the property management company to get our AC repaired. Thank you!

Infinity Texas Air exceeded my expectations. From the time I called until the time the repair was made I received very clear communication on who would be showing up and when. Ben was the tech that came, I received a call when he was on his way and an email with his picture so I could know who to expect. He was… Read full review

He did an amazing job! Very professional. Great customer service. Very knowledgeable and explained things in detail. Great company to work with. Will be using them again.

Great job so far. Waiting on a blower motor.

The guys showed up earlier than expected but they called and let me know they were coming. They checks both my ac units and performed the required maintenance and a couple of repairs. They suggested a compressor saver and surge protector.

Ben was great. He was kind, courteous, and extremely knowledgeable. He did everything quickly, efficiently, and professionally. Top marks all across.

5 star service. I was ready to cancel my plan, however Tim worked everything out and made it right!!. I am very happy with Infinity Texas Air and Tim is an Excellent Specialist/Technician: professional, knowledgeable, respectful of your home, courteous and friendly.. He explains in layman's terms and helps ensure… Read full review

We’ve been a customer for at least 10 years. These guys are always on time and very professional. Tim figured out our a/c problem and fixed it under warranty at no charge sans the initial diagnostic fee on our 6 year old unit. He also took before and after pictures of the unit showing the cleaning that needed to be done.

Had one of our AC units at the house quit working. Didn't take long for me to try to find someone to come get it back operating normal in this Texas summer heat. Had seen these big blue trucks driving around quite a bit lately, so figured id give them a shout. So glad I did. They sent a service tech out who… Read full review

Joshua was great. Went over everything with me.

Fast friendly. Happily wore a mask for us. Explained what was wrong in a way I could understand. Great guy. ADDENDUM. Second trip for him here in the last month (our ac unit is pretty old). Same results. He is friendly, happily wears a mask at request. I explains and advises. Very happy with him. Now if we could only afford a new ac! 😀

Ryan showed up promptly and fixed us up.

The service tech was prompt and very courteous.

Raymond was very patient and took the time to explain his diagnosis of the problem with my HVAC system as well as offered several options to solve the issue. Overall very satisfied with the response time and professional treatment.

Josh was very informative and helpful! He explained what the problem was and gave us information on how to prevent it in the future. He was extremely nice and did his job really well.

they are super in every respect, responsiveness is no#1, but everything is on the same level and they don't mind dogs!

Aaron came to do our regular maintenance and air filter change(which I forgot about) and I told him it stopped working a few days ago. He was able to fix it! Quickly too. Always great service, helpful and friendly. And on top of that we have a child who had a triple organ transplant and we can’t have her in the… Read full review

Timely and professional service. I highly recommend this company for residential HVAC work. They made sure I was happy with the final product, and involved me in the process so that I was comfortable.

Infinity showed integrity, cleanliness, and beyond thorough. The staff was so knowledgeable and worked very efficiently. I was beyond impressed with their hard work and the way they explained every detail with pictures and detailed descriptions.

As always Infinity Air was right there. Tim is always on time, professional and informative. Thanks again!!

Paul was very friendly and professional. He answered all my questions and concerns. I really appreciate the company sending someone over to help us with our AC issue. I recommend both Infinity Texas Air and Paul. I have not had any issues with any of their employees. Thank you for the great service.

Fantastic all around. Came Friday night even on one of the hottest days of the year

Tim H. Is always professional and works hard to fix any issues we have. He takes the time to make sure it is done right and our family appreciates all the work he has done with our AC. Infinity Air is blessed to have him.

The gentleman was respectful, knowledgable, on time and fast!!! Would certainly use these guys as my AC service provider. Office customer representative cannot go unmentioned either. Understanding, patient, and informative. Great follow up call when promised. A++++ experience. **note. It is important to note that… Read full review

Jose and Eric did an awesome job. They were fast and professional. They were able to repair ducts, add returns, and install a new unit with ease. I highly recommend these guys and Infinity Texas Air!

He did just fine. Very polite.

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Rating only, no written review.