Analyzing 5,821,5945.8M ReviewsFor 16,05416.1K Experts

Experts Reviews · Company report
Infinity Texas Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty98−0.2Momentum penalty74−2.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Infinity Texas Air

Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,425 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Infinity Texas Air is better than 83% of HVAC contractors.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Infinity Texas Air is better than 76% of HVAC contractors.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Infinity Texas Air is better than 98% of HVAC contractors.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Infinity Texas Air is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Infinity Texas Air is better than 74% of HVAC contractors.B
74
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Infinity Texas Air is better than 89% of HVAC contractors.A
89

Reviews for your job

Customers hired Infinity Texas Air for 8 kinds of job.

Infinity Texas Air for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.240
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$295
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 240 Google reviews tagged “HVAC system maintenance” · showing 20

Tom12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Repair tech was fast and efficient- Infinity is the best AC company in North Texas I highly recommend them! James bedt technician as well!

Paid $2,000+Great priceHVAC system repairHVAC system maintenanceRepair HVAC
Glenda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

This post is from Thursday, October 24, 2024: Mr. Ben Epsey did an excellent job performing a seasonal maintenance on our HVAC system today. This NEW post is from today, July 10, 2023. Google reviews did not give me the option to add another review for Air Infinity. The maintenance tech was very professional and…

Paid $1–100Great priceHVAC system maintenance+ Professionalism
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Once again Infinity Texas Air did not disappoint. After the office was very helpful with scheduling and notification reminders Eric and Brandon showed up right on time and ready to work. They rolled out the red carpet and drop cloths and quickly removed our old heating and cooling system. They had everything they…

HVAC system maintenanceA/C system maintenance+ Punctuality+ Professionalism
Jack7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great HVAC company with well qualified employees.

HVAC system repairHVAC system maintenanceA/C system repair+ Punctuality+ Quality+ Professionalism
Catherine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jose Valenzeula was on time, professional, efficient, answered all my questions and explained options to maintain my HVAC system. He got my system up and running quickly. Great employee.

Paid $1–100Great priceHVAC system maintenance
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very pleased with Infinity Texas Air....been doing business with them for several years now and highly recommend them for HVAC service. This visit, James came out for a routine service call, found one minor issue but explained that it was covered under warranty and it will be taken care of. As I said before, I am…

Reasonable priceHVAC system maintenance
Billie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

They came when they said they would, went thru everything and set down with me and gave me all my choices and told me to take my time and decide what I wanted to do. Then they came to do the job it was the same. On time did the work explained how the new unit worked ,cleaned up everything. Was so polite and made…

Not sureHVAC system maintenanceThermostat repair
jimmy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I had my A.C. unit serviced today, 8-19-2026. This heat has been tough. JamesT. from Infinity Air cleaned the outside unit, the coils were pretty dirty and added freon to the system. Did a complete check of everything inside and out ,got me up to speed. Also told me I needed to have the inside unit cleaned and the…

Paid $200–300Great priceCleaningHVAC system maintenance
Lynda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Raymond was our service tech and he is always great. He was efficient and very pleasant. He has been doing our HVAC tune ups for a long time. We always get a great service and he is extremely nice and professional.

Paid $1–200Reasonable priceHVAC system maintenanceA/C system repair
Stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always fantastic service! From installation to regular service. Past couple of times James T. & Zaeben M. have been exceptional and has kept my system in top shape.

HVAC system maintenance
Tracy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We have used Infinity Air for over 4 years now and they have been fantastic. They replaced our old central air heat pump unit and maintained and repaired the unit when needed. They are fast friendly and efficient and their tech James is like family to us now not that we need a lot of service or repair to the unit…

Paid $2,000+Reasonable priceHVAC system maintenanceA/C system maintenanceA/C system repair
Deborah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

They were very prompt and timely.Tecnition was polite fast and easy to understand. Was very fast and accurate. Very Professionally

HVAC system maintenanceA/C system maintenanceHeating system repair
Debra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They were very helpful and awesome

HVAC system maintenanceInstallationA/C system repair+ Professionalism
BeverlyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always a great company to work with!! Nice customer service, prompt and super professional. James T was a great technician!! Super polite and very knowledgeable

Paid $1,200–1,400Great priceA/C system maintenanceHVAC system maintenanceInstall thermostat
StephenLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Technician arrived on time and addressed all of my concerns. Very professional. Highly recommend!

Paid $400–500Great priceHVAC system maintenanceService not listed
MIKELocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great service

Paid $1–200Reasonable priceHVAC system maintenance
Debb12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Zaeban was quick and professional. He graciously replaced my AC filters, helped me with a setting on myceiling fans, and changed four light bulbs on a ceiling fan, all out of my reach! Thanks again Zaeban Means!

Paid $1–200Great priceHVAC system maintenance
Jerry15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Excellent service. Fast and efficient.

Paid $1–100Reasonable priceHVAC system maintenance+ Value
Claire2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

James was very professional and very respectful and knowledgeable he is a great person and I hope that he will continue serving my A/C.

Great priceHVAC system maintenance
deborah14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Infinity Air's employees are exceptional! Everyone has been fantastic to date. Joe is a wonderful technician and personable.

Paid $100–200Great priceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality

Show more HVAC system maintenance reviews (220 more) →

Price

$148-54% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 49%Overpriced 9%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance237$37–$295
A/C system maintenance200$39–$393
A/C system repair119$209–$786
Heating system maintenance94$39–$251
HVAC system repair76$205–$933
Install AC55$1.4k–$3.2k
Repair HVAC51$216–$495
Cleaning46$104–$343

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