Infinity Texas Air

Repair tech was fast and efficient- Infinity is the best AC company in North Texas I highly recommend them! James bedt technician as well!

This post is from Thursday, October 24, 2024: Mr. Ben Epsey did an excellent job performing a seasonal maintenance on our HVAC system today. This NEW post is from today, July 10, 2023. Google reviews did not give me the option to add another review for Air Infinity. The maintenance tech was very professional and… Read full review

Once again Infinity Texas Air did not disappoint. After the office was very helpful with scheduling and notification reminders Eric and Brandon showed up right on time and ready to work. They rolled out the red carpet and drop cloths and quickly removed our old heating and cooling system. They had everything they… Read full review

Great HVAC company with well qualified employees.

Jose Valenzeula was on time, professional, efficient, answered all my questions and explained options to maintain my HVAC system. He got my system up and running quickly. Great employee.

Very pleased with Infinity Texas Air....been doing business with them for several years now and highly recommend them for HVAC service. This visit, James came out for a routine service call, found one minor issue but explained that it was covered under warranty and it will be taken care of. As I said before, I am… Read full review

They came when they said they would, went thru everything and set down with me and gave me all my choices and told me to take my time and decide what I wanted to do. Then they came to do the job it was the same. On time did the work explained how the new unit worked ,cleaned up everything. Was so polite and made… Read full review

I had my A.C. unit serviced today, 8-19-2026. This heat has been tough. JamesT. from Infinity Air cleaned the outside unit, the coils were pretty dirty and added freon to the system. Did a complete check of everything inside and out ,got me up to speed. Also told me I needed to have the inside unit cleaned and the… Read full review

Raymond was our service tech and he is always great. He was efficient and very pleasant. He has been doing our HVAC tune ups for a long time. We always get a great service and he is extremely nice and professional.

Always fantastic service! From installation to regular service. Past couple of times James T. & Zaeben M. have been exceptional and has kept my system in top shape.

We have used Infinity Air for over 4 years now and they have been fantastic. They replaced our old central air heat pump unit and maintained and repaired the unit when needed. They are fast friendly and efficient and their tech James is like family to us now not that we need a lot of service or repair to the unit… Read full review

They were very prompt and timely.Tecnition was polite fast and easy to understand. Was very fast and accurate. Very Professionally

They were very helpful and awesome

Always a great company to work with!! Nice customer service, prompt and super professional. James T was a great technician!! Super polite and very knowledgeable

Technician arrived on time and addressed all of my concerns. Very professional. Highly recommend!

Great service

Zaeban was quick and professional. He graciously replaced my AC filters, helped me with a setting on myceiling fans, and changed four light bulbs on a ceiling fan, all out of my reach! Thanks again Zaeban Means!

Excellent service. Fast and efficient.

James was very professional and very respectful and knowledgeable he is a great person and I hope that he will continue serving my A/C.

Infinity Air's employees are exceptional! Everyone has been fantastic to date. Joe is a wonderful technician and personable.

Great service experience, my Technician Zeaben was on time and had a great demeanor and explained everything he was going to do. One completed his work, he explained his findings and gave recommendations. He even offered to take dirty and dispose of it... Great service..

Infinity air and plumbing is a stellar company!! We have been using their service for almost 10 years and they have never let us down!! The technicians are always polite, and conscience of not making messes in the home. They answer all our questions and explain the procedure before starting so we know what to… Read full review

Technicians were professional, explained what was going on with my system, and offered me options based on how urgent the needs were. They even showed me how to change my air filter! Would definitely recommend

Seasonal check up. Ben epsey is very professional and informative. Takes the time to do things right. Always have great guy’s come out to do the work

Always the best. They are wonderful and very thorough.

Thank you! The Technician did an excellent job and was very thorough in service and examination or our HVAC system. Very much appreciated!

On time and very professional!

James came to service my A/C after an incident that required the Forney Fire Department to intervene on Sunday (03/08/26) and explained the situation in layman's terms and where I lacked knowledge. The ultimate conclusion was an overall replacement of the entire unit. He did provide the "must have" scenarios based… Read full review

Infinity Air is reliable and takes the time to fully explain all information. Jose was very friendly and very clear in his help.

Jose was very knowledgeable and very efficient! He showed me pictures of his work and explained everything to me. Very professional young man.

James did a great job. On-time, courteous and informative. Thank you sir!

My technician called to alert me that he was coming and showed up on time! He was courteous. professional and efficient in completing my winterizing inspection. OUTDSTANDING!

The man that checked and cleaned our a/c did the job well. He was very informative

Quick response and fix, thank you!

Great service, very professional. Upfront about everything. James is a great help

They came out fast and had our heat on quickly

We had our unit maintenanced. The tech Raymond was very polite and professional. He was very thorough. Great communication. I highly recommend Infinity Air.

The company offers incredible service and they were extremely knowledgeable. Jose was my HVAC technician and Roger was my plumbing technician. They told me about things on my HVAC system and plumbing that I didn’t even call about, and explained to me about problems that I’m going to have in the future based on… Read full review

Roger was fantastic and answered all of my questions thoroughly. I’d highly recommend them for any plumbing or AC issues

Raymond R. was great! He take time to explain everything in detail.

James was very professional. He kept me informed of what he was doing and how long it would take.

Infinity Texas Air continues to be my go to company for heating and air conditioning. Their maintenance program is superb. Every technician I have had has been fantastic. This time I had Raymond. He took the time to explane what I needed to do to keep my unit functional. He was able to show me pictures so I could… Read full review

Infinity Air takes great care of our 7 AC systems & their service team is always friendly and reliable! We are and continue to be long term happy customers!

Raymond was extremely helpful, He addressed my questions and concerns. He went the extra mile and shared a video of my HVAC system so I could see how everything works!! I will continue recommending Infinity Texas Air to EVERYONE!!

Infinity is a great company that truly cares about the customer! The service is AMAZING!!! Ben did a great job as usual!

James was knowledgeable and professional. He diagnosed and proposed a fix right away. Great job.

Very professional. Great service as always!

The tech Matthew Davis was very professional, respectful and polite. He was able to get my HVAC up and running and performed the regular maintenance within an hour. Thank you for your support!

You guys are awesome. No complaints.

Ben was very good rep of Infinity Texas Air. He was. friendly, he knew what he was doing. Explained what he was doing.

Infinity Texas Air recently performed scheduled maintenance on my HVAC unit, and I couldn’t be more impressed. The technicians were professional, polite, and extremely knowledgeable. They took the time to explain everything and ensured the unit was running perfectly. Great experience from start to finish — I would… Read full review

Jose was very knowledgeable and professional about the work he did and did it in a timely manner was very pleased with the work . Signed up for a maintenance contract because they knew what they doing

Ray was very courteous and thorough. He has worked on our HVAC systems before and I was pleased that he was assigned here again. He took the time to explain what he did and what he found. Very pleased! (especially with how thorough he was!) Thanks! Later review - June 24. After the storm, our AC wouldn’t work.… Read full review

Chase Slone was very professional, polite and right on time. He explained everything he did and replaced my air filter. I would highly recommend Infinity air and Chase. Excellent work!

Nerio Vasquez is extremely pleasant. He is professional and wants to explain what he needs to do in order to get your system in proper working order. Thank you Infinity Air for hiring great Employees.

Ben Epsey was wonderful. He was so professional and informative as to what I needed. Very nice man. He did a great job. Your company provides great security to me knowing my air conditioning is kept in working order. It’s one less thing to have to worry about. Peace of mind/-your company and employees provide that. Thank you so much!

Jose was professional, working hard and explaining the details of service I’m going to need in the future.

He did an excellent job. Quick response, outgoing, obviously honest, fair price and extremely professional. I will use this company again. Very pleased.

Raymond Arrived on time and very professional. Ray made sure the Mini-Split outdoor unit was working in peak condition. Above and beyond in workmanship. Awesome work Ray

I called Infinity Texas Air for a tuneup special. James T was very thorough in his inspection of my complete system. He went through the entire system, analyzing it very carefully. James kept me informed of the inspection and provided a final analysis. Very pleased and satisfied with the work from James T and Infinity Texas Air.

We’ve trusted them for almost 16 year! I still appreciate them and Raymond (tech) is amazing and explained everything throughly and answered all my questions! Unfortunately we did have to wait until the next day for service, this time of year all hands should be on deck 24/7 to allow for emergency service quicker.… Read full review

What a great company and amazing employees! Very polite, professional and clean! Explained every step and showed pics of everything checked and done.

As always, Raymond with Infinity Texas Air did a fabulous job taking care of my AC/Heating unit. ITA hands down absolutely has the best customer service out there in the HAV world! Check them out.... You'll be happy you did!

Jordon was so helpful and knowledgeable! Made the purchase painless.

Prompt, expert service by friendly tech! Thanks for the fine job!

Amazing work and great communication from Chase and the team Infinity! Fixed poor work done by another A/C company. Chase is knowledgeable, reliable and willing to work with you to make sure you have what you need. Chase and Infinity are now our go-to providers! Thank you all. Glad there are companies out there still taking pride in their work

Raymond came out to diagnose the reason why our A/C system was not cooling. He tested our unit and was able to get out system cooling again. Raymond was very friendly, professional and customer oriented. While he was here he also completed our summer tuneup. He also provided us with options to make our system more… Read full review

Everytime we call Infinity Air ,whether it be for maintenance or repairs, everyone is responsive, professional and caring. Such a relief since I live 5 states away. I can't say "Thank You" enough!

I have to say my tech Jose P was knowledgeable, respectful while servicing my unit for the summer. He showed me pictures that showed me that things were working well and in good condition.

Everyone involved so far have been very professional. Great people to work with and very courteous. Job will be finished tomorrow, everything is running as scheduled. Both techs are very neat and doing a great job. Left house looking like it did when they came in. Again very professional!!! So far so good!!

Outstanding tech. It’s nice to see such great service and pride in your work as this young man brought to his job. Let me tell you infinity Texas air will be your one and only h-vac techs you’re ever going to need. Tens across the board on each level.soooo impressed with the team members. Again niceeeee, how you… Read full review

All is good my service person was very polite and worked in a professional manner.

Ben showed up exactly on time and proceeded to do a very thorough and Professional Service on our systems. We will continue with Infinity Texas Air and their people who have served us previously. We've owned our own homes since the 1970s I've had many different service providers over the years. Infinity Texas air… Read full review

Raymond was prompt and he was personable. He serviced the system and replaced an allergy lamp in my unit upstairs. Raymond also cleaned the condenser on my outside unit.

Technician arrived on time and was very courteous and professional. He was here for the spring cooling season check up on our system. Upon arrival, he explained everything he was going to accomplish and took time to answer questions I had. After checking our system the work area was clean and explained that there… Read full review

James Taylor from InfinityTexas Air did a great job on everything from inspecting my system to determining what my issues were. He was able to schedule me the day I asked for. The service was prompt and he made sure I was aware of all he was doing. . He explained all features and how to use them. James was able to… Read full review

We just had our HVAC unit serviced by Infinity Texas Air for the 10th spring in a row. Their technicians are always top notch, courteous to my wife and I, and respectful of our home. This appointment was manned by Technicians James and Chase. Not only were they all of the above, but they were really friendly guys,… Read full review

I had the guys out when my thermostat was acting up, they replace it and set the new one up. All is working well. We have been using them for many years and always gotten good service.

This is a company with Integrity! Anyone, ive spoken with has been absolutely wonderful. Our techs were so friendly and knowledgeable.I would recommend Infinity Air to anyone!

Excellent service. Technician extremely polite and very thorough.

Very thorough and professional.He did a great job!

Technician Tim came out to do our yearly maintenance check and was very professional and knowledgeable. Great guy and great Technician. Even came back after he left to give me more info. Awesome experience.

Thank you Ben Espey for and partner, for great professional service.

As time goes by this company and all their amazing.people are above the standard in customer service!

Always great

James provided excellent service!! He expertly performed the routine maixtenance on our system and made some very helpful suggestions for the future!

Did a great job. Well mannered.

Did an excellent and speedy repair

We have used this company for 6+ years and the technicians are always informative and friendly. Always great service, we’ve never had an issue.

Very professional and thorough!

We have used Infinity Texas Air for several years. Their work and professionalism is un-matched. I highly recommend their services. We typically work with Raymond Rodriquez and James Taylor, they are both outstanding! Trapper Barnes and the office staff are always responsive and work to find the best solution for us.

6/18/2024 Today Corey Reedy came to do my AC check-up. Very respectful. Checked the unit efficiently. Vacuumed the leaves from the outside unit. Gave me his recommendations to keep my AC running at it's best. Thank you Corey, Keep being honest and giving your best at every house you service. Prayerfully submitted… Read full review

Infinity Texas Air always does a great job. They are dependable, reliable and always super nice.

Professional, knowledgeable and helpful.

Ben Espey did a great job, he explained everything as he serviced our unit, friendly easy to understand.

A little pricey but I will pay for professional, timely and courteous service. Highly recommend.

Good experience

Very professional and knowledgeable. Left work areas neat and clean. Customer first attitude as always.

Update: another experience with Xfinity. James Taylor was a pleasure to work with. Explained everything with providing as many details as possible. Crappy situation but good customer service.

Excellent customer service, fast and friendly!!!! Highly recommend their services. Awesome technicians.

James Taylor did an excellent job. He was very professional, courteous, and committed to his task. I would like James to come to our house any time we need any AC services, Infinity Texas Air is AWESOME

He did a great job

👍Ray is awesome as usual!! Thanks

James was great, very polite and professional! As usual the Infinity Texas Air team was on time, informative and provided great service!

ben has always been great to have work on my ac. I always am please with Infinity Air’s techs the are courteous and pleasant and explain what is going on.

Excellent service. On time, very thurough and courteous. They made sure we understood the new system and left the area neat and clean. Highly recommend!

Prompt and excellent customer service and communication.

Routine HVAC check .I have gas furnace and central air.

Always a great experience working with Infinity Air Texas. I highly recommend them!

Raymond Rodriguez was polite, honest, courteous and on time. His professionalism was top notch. I am so happy we found Infinity Texas Air.

Excellent job. Courteous and professional.

Very reliable and trustworthy.

Very professional.

James is great! He is very professional, smart and knows how to solve problems accurately. He did a fantastic job and the company is fortunate to have him as their employee. Thank you Infinity for staffing such great people like James. Raymond Rodriguez is awesome. He is very knowledgeable, personable and… Read full review

They explained everything, checked everything to my understanding, we will be getting a service package from them for future work

good experience, knowledgeable would recommend

James was so nice and very helpful!

Ben and Jordan was very knowledgeable about their work and Infinity Air is Affordable!

Excellent professional service. I highly recommend Infinity Texas Air & Electric. James provided great service and a pleaser to do business with. James is a great employee.

Raymond has been our Service Technician before, and he always does a great job explaining our options and keeping our systems in working order!

Tyler with Infinity Texas Air was once again prompt, courteous and efficient. He and the company appreciate our business and it shows.

He was great explained everything he was going to be doing.

Very quick diagnosis and repairs, can notvsay enough good things about the service.

Excellent experience since my initial call with Christina. Then my technician Raymond was awesome: super professional, knowledgeable, friendly and seems pretty honest. He told me what the issue was, showed me the issue, and clearly told me what the different solutions were for that. He found the issue within… Read full review

Raymond does a great job and I'm very pleased with his service.

Roel found our problem right away! He did a great job. Very impressed they could get to us so quickly in this super hot weather! Also impressed with the contact from the company. I would highly recommend Infinity Texas Air!

Finally broke down and had Infinity replace my 20 yr old system. They also installed new duct work & returns. I don't have to change my filter in the attic any longer. They completed their task in 2 days. Amazing how much work these guys do. Always professional ... always curtious. Highly recommend to anyone in their service area. They are the best!

Thorough job

Excellent customer service. They explain things in an easy to understand manner. Always friendly and helpful.

Satisfied with Tech today.

Ben was very nice, friendly, and professional. He was very helpful and knowledgeable and answered all my questions. Due to him being a great representation of the company I purchased their membership plan.

Pedro was kind ask and answered all my questions. And very polite and really does need a good review from us Thank you Rick & Virginia hunt

They are one of the best I have ever dealt with, can only recommend

The Infinity Air employee was informative and efficient and friendly and helpful.

1-6-22 again excellent service and professional service and answering my questions about new products and checking my system for any issues. Ben E. Did an excellent job today and looking forward to getting my new home air cleaning system installed next week. Very satisfied with the service. Everyone is very… Read full review

Roel performed a great job. Very thorough .

They have done a great job!

Nerio was very polite, professional, and courteous. I would highly recommend Infinity aAir for your next install or service. I own my own company and attention to detail, communication and promptness are key to running a successful business. Each employee from Infinity Air has shown the same characteristics as Nerio. I am very impressed!

Infinity is a top notch Company! We have used them for years and they are very dependable, reliable, honest and always provide outstanding service. Raymond is an outstanding technician and provides outstanding customer service!

Professionals!

I truly enjoyed the maintenance service that was received today. Roel was very knowledgeable and willing to answer all my questions. I had an entire HVAC system installed a couple of years ago and they did a great job, also! I would highly recommend Infinity Texas Air!

Nerio came out for our fall tune up and as usual, was great. We had other workers at the house and he wasn’t bothered by that, asked about our updates, and got started. I like that once he started, he was all business until the end. I could keep working and not be interrupted. Infinity Texas Air continues to have… Read full review

Ben is Awesome! Always dependable, professional and knowledgeable. I will continue to use Infinity for future HVAC repairs👍

Thank you Roel for the great service.

James patiently walked me through the work needing to be done with furnace. Helped me understand what they could and couldn't do. Seemed so trustworthy. Much respect to him for that. Thanking the LORD for him and staff. Thank you all. Also want to thank Raymond for the services he has done for Spring and Fall… Read full review

Wonderful company. The tech, Ray was quick and efficient with great customer service skills! Definitely reccomend them.

Always here when needed. They have never made me wait weeks for service or repairs. Techs are knowledgeable and patient with my questions. I highly recommend!

Jordan was excellent! Great service really explained everything I asked. Love these guys.

Absolutely satisfied! Tim was very knowledgeable, friendly, and right on time. Performed a system check-up. Answered all of my questions. Very fast response. Will recommend Infinity Texas Air to all.

Except for installation this company has been doing a very good job

He was very personal professional all around good guy. Yes, I would recommend him to someone else

Roel arrived earlier than expected and fixed our AC. Very professional and kind service from start to finish! Thank you 🙏🏽

Excellent service, very knowledgeable and helpful, and professional. Ben Espey also gave me good recommendation on my furnace a kind gentleman, spoke to me so I could understand. Will use Infinite Air Conditioning again also Great pricing I do recommend this Company. Thank you Mr Espey!

Infinity Texas Air exceeded my expectations. From the time I called until the time the repair was made I received very clear communication on who would be showing up and when. Ben was the tech that came, I received a call when he was on his way and an email with his picture so I could know who to expect. He was… Read full review

Raymond does a great job! Gives me options from least expensive to most expensive.

The whole team at Infinity Texas Air was professional with a fair price.

I’m on their routine system’s yearly check winter/summer. They come by on schedule twice a year and run a systems check inside and out, very thorough, professional and experienced. Tim did and always has done a great job every time he’s been out to my house.

Tim provided outstanding service! He was informative and professional. Tim completed the scheduled service but went above and beyond. I truly appreciate working with this knowledgeable professional.

2 year old system had a bad capacitor and Tim Harrell was courteous, professional, and restored service ensuring all was back to behaving like it should.

Ben came for my semi annual servicing. Very thorough and professional

Friendly, efficient, and straightforward about what was needed! 11-16-21 Tim was top notch. He replaced my expiring UV lights Infinity has the best performing UV light on the market and I recommend them to anyone

Raymond was punctual, kind, and worked extremely hard to get my air working afterwards he helped me understand how everything works. I appreciate his diligent work.

Ryan did a great job! This is a quality company that installed a new system in our home in 2018.

The service technicians were on time and professional. Thanks for sending Aaron.

Aaron was very thorough, professional, and pleasant. He took the time to explain why suggested improvements would be helpful.

Joshua was very thorough and professional. He explained what he would be doing. Upon completion he explained what he did and made recommendations for some future work coming up. Great job!!

Out standing company know what they are talking about when I have to use them again i will

Infinity Texas Air is amazing. The service crew is thorough and professional. They keep you updated on their arrival time through text and email updates and never leave you waiting around. I highly recommend them.

Great professional service! The team was very careful and did a thorough inspection. They took the time to explain all aspects of their service. Infinity has been servicing systems for us for nearly 10 years and you cannot beat their customer service and quality of work!

Exlpained everything was very polite and professional.

Once again, Infinity Texas Air did an outstanding job! Tim even went under the house to troubleshoot our issue this time...bless him! Thanks for always providing the best service!

Great company... great service... great technicians! Incredible job each and every time we have them out!!!

3/1/21–Aaron arrived within the timeframe indicated. He was very professional, courteous and took care of the issues that needed to be rectified. I feel that he went above and beyond what was required. 12/20–Clever Martinez came today for the winter maintenance. We have three units and he spent over three hours… Read full review

Tim did an excellent job .. very professional!! We won’t use anyone but Infiniti air from now on !!

Aaron was very professional did a good job

Tim Harrell is a very courteous, professional and knowledgeable technician. It was a pleasure working with him.

Jose did an excellent job, very informative about the new system installed. He didn’t waste any time and was in and out. The entire crew on site was great and friendly. They represent Infinity Texas Air to the highest level. Thank you for the excellent work and timely service.

Tim was AMAZING! He came out for an error code that our thermostat showed for the heating system, and not only did he figure out that some things needed to be replaced under warranty, he went above and beyond making sure everything in the HVAC unit was working correctly! Couldn’t ask for better service and he… Read full review

Professional, fast, efficient. Great service. Thank you!

Clever Martinez was awesome with a great service who was Knowledgeable and made sure all my concerns and questions were addressed. It's a great feeling knowing who to turn with confidence next time I need any service.

Infinity showed integrity, cleanliness, and beyond thorough. The staff was so knowledgeable and worked very efficiently. I was beyond impressed with their hard work and the way they explained every detail with pictures and detailed descriptions.

Great customer service. I have worked with several A/C companies over the years, and was impressed from beginning to end of their responsiveness, curtousy, and professionalism. Thank you ITA!

Great service. We have used them for years.

Jose arrived on time, prepared for the day! Very professional, thorough, effeciant and respectful! Educated us on every detail of each installment he and his assistant did! Will always recommend infinity air!!!! I am a customer for life!

Paul and Tim were great. Super polite, very professional and knew exactly how to correct the issue. They found the issue quickly and efficiently. I’m grateful that I’ve found a company I can trust who will even come out on a weekend!! Great service at a great price!!

Paul Riggins came and performed our tune-up. He is a very courteous gentlemen, and exceeded my expectations as usual. Thank you!

Jordan did a great job and answered all my questions.

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