How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty98−0.2Momentum penalty74−2.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREInfinity Texas Air
Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,425 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Infinity Texas Air for 8 kinds of job.
Infinity Texas Air for HVAC system maintenance
Clear ✕All 240 Google reviews tagged “HVAC system maintenance” · showing 80
Repair tech was fast and efficient- Infinity is the best AC company in North Texas I highly recommend them! James bedt technician as well!
This post is from Thursday, October 24, 2024: Mr. Ben Epsey did an excellent job performing a seasonal maintenance on our HVAC system today. This NEW post is from today, July 10, 2023. Google reviews did not give me the option to add another review for Air Infinity. The maintenance tech was very professional and…
Once again Infinity Texas Air did not disappoint. After the office was very helpful with scheduling and notification reminders Eric and Brandon showed up right on time and ready to work. They rolled out the red carpet and drop cloths and quickly removed our old heating and cooling system. They had everything they…
Great HVAC company with well qualified employees.
Jose Valenzeula was on time, professional, efficient, answered all my questions and explained options to maintain my HVAC system. He got my system up and running quickly. Great employee.
Very pleased with Infinity Texas Air....been doing business with them for several years now and highly recommend them for HVAC service. This visit, James came out for a routine service call, found one minor issue but explained that it was covered under warranty and it will be taken care of. As I said before, I am…
They came when they said they would, went thru everything and set down with me and gave me all my choices and told me to take my time and decide what I wanted to do. Then they came to do the job it was the same. On time did the work explained how the new unit worked ,cleaned up everything. Was so polite and made…
I had my A.C. unit serviced today, 8-19-2026. This heat has been tough. JamesT. from Infinity Air cleaned the outside unit, the coils were pretty dirty and added freon to the system. Did a complete check of everything inside and out ,got me up to speed. Also told me I needed to have the inside unit cleaned and the…
Raymond was our service tech and he is always great. He was efficient and very pleasant. He has been doing our HVAC tune ups for a long time. We always get a great service and he is extremely nice and professional.
Always fantastic service! From installation to regular service. Past couple of times James T. & Zaeben M. have been exceptional and has kept my system in top shape.
We have used Infinity Air for over 4 years now and they have been fantastic. They replaced our old central air heat pump unit and maintained and repaired the unit when needed. They are fast friendly and efficient and their tech James is like family to us now not that we need a lot of service or repair to the unit…
They were very prompt and timely.Tecnition was polite fast and easy to understand. Was very fast and accurate. Very Professionally
They were very helpful and awesome
Always a great company to work with!! Nice customer service, prompt and super professional. James T was a great technician!! Super polite and very knowledgeable
Technician arrived on time and addressed all of my concerns. Very professional. Highly recommend!
Great service
Zaeban was quick and professional. He graciously replaced my AC filters, helped me with a setting on myceiling fans, and changed four light bulbs on a ceiling fan, all out of my reach! Thanks again Zaeban Means!
Excellent service. Fast and efficient.
James was very professional and very respectful and knowledgeable he is a great person and I hope that he will continue serving my A/C.
Infinity Air's employees are exceptional! Everyone has been fantastic to date. Joe is a wonderful technician and personable.
Great service experience, my Technician Zeaben was on time and had a great demeanor and explained everything he was going to do. One completed his work, he explained his findings and gave recommendations. He even offered to take dirty and dispose of it... Great service..
Infinity air and plumbing is a stellar company!! We have been using their service for almost 10 years and they have never let us down!! The technicians are always polite, and conscience of not making messes in the home. They answer all our questions and explain the procedure before starting so we know what to…
Technicians were professional, explained what was going on with my system, and offered me options based on how urgent the needs were. They even showed me how to change my air filter! Would definitely recommend
Seasonal check up. Ben epsey is very professional and informative. Takes the time to do things right. Always have great guy’s come out to do the work
Always the best. They are wonderful and very thorough.
Thank you! The Technician did an excellent job and was very thorough in service and examination or our HVAC system. Very much appreciated!
On time and very professional!
James came to service my A/C after an incident that required the Forney Fire Department to intervene on Sunday (03/08/26) and explained the situation in layman's terms and where I lacked knowledge. The ultimate conclusion was an overall replacement of the entire unit. He did provide the "must have" scenarios based…
Infinity Air is reliable and takes the time to fully explain all information. Jose was very friendly and very clear in his help.
Jose was very knowledgeable and very efficient! He showed me pictures of his work and explained everything to me. Very professional young man.
James did a great job. On-time, courteous and informative. Thank you sir!
My technician called to alert me that he was coming and showed up on time! He was courteous. professional and efficient in completing my winterizing inspection. OUTDSTANDING!
The man that checked and cleaned our a/c did the job well. He was very informative
Quick response and fix, thank you!
Great service, very professional. Upfront about everything. James is a great help
They came out fast and had our heat on quickly
We had our unit maintenanced. The tech Raymond was very polite and professional. He was very thorough. Great communication. I highly recommend Infinity Air.
The company offers incredible service and they were extremely knowledgeable. Jose was my HVAC technician and Roger was my plumbing technician. They told me about things on my HVAC system and plumbing that I didn’t even call about, and explained to me about problems that I’m going to have in the future based on…
Roger was fantastic and answered all of my questions thoroughly. I’d highly recommend them for any plumbing or AC issues
Raymond R. was great! He take time to explain everything in detail.
James was very professional. He kept me informed of what he was doing and how long it would take.
Infinity Texas Air continues to be my go to company for heating and air conditioning. Their maintenance program is superb. Every technician I have had has been fantastic. This time I had Raymond. He took the time to explane what I needed to do to keep my unit functional. He was able to show me pictures so I could…
Infinity Air takes great care of our 7 AC systems & their service team is always friendly and reliable! We are and continue to be long term happy customers!
Raymond was extremely helpful, He addressed my questions and concerns. He went the extra mile and shared a video of my HVAC system so I could see how everything works!! I will continue recommending Infinity Texas Air to EVERYONE!!
Infinity is a great company that truly cares about the customer! The service is AMAZING!!! Ben did a great job as usual!
James was knowledgeable and professional. He diagnosed and proposed a fix right away. Great job.
Very professional. Great service as always!
The tech Matthew Davis was very professional, respectful and polite. He was able to get my HVAC up and running and performed the regular maintenance within an hour. Thank you for your support!
You guys are awesome. No complaints.
Ben was very good rep of Infinity Texas Air. He was. friendly, he knew what he was doing. Explained what he was doing.
Infinity Texas Air recently performed scheduled maintenance on my HVAC unit, and I couldn’t be more impressed. The technicians were professional, polite, and extremely knowledgeable. They took the time to explain everything and ensured the unit was running perfectly. Great experience from start to finish — I would…
Jose was very knowledgeable and professional about the work he did and did it in a timely manner was very pleased with the work . Signed up for a maintenance contract because they knew what they doing
Ray was very courteous and thorough. He has worked on our HVAC systems before and I was pleased that he was assigned here again. He took the time to explain what he did and what he found. Very pleased! (especially with how thorough he was!) Thanks! Later review - June 24. After the storm, our AC wouldn’t work.…
Chase Slone was very professional, polite and right on time. He explained everything he did and replaced my air filter. I would highly recommend Infinity air and Chase. Excellent work!
Nerio Vasquez is extremely pleasant. He is professional and wants to explain what he needs to do in order to get your system in proper working order. Thank you Infinity Air for hiring great Employees.
Ben Epsey was wonderful. He was so professional and informative as to what I needed. Very nice man. He did a great job. Your company provides great security to me knowing my air conditioning is kept in working order. It’s one less thing to have to worry about. Peace of mind/-your company and employees provide that. Thank you so much!
Jose was professional, working hard and explaining the details of service I’m going to need in the future.
He did an excellent job. Quick response, outgoing, obviously honest, fair price and extremely professional. I will use this company again. Very pleased.
Raymond Arrived on time and very professional. Ray made sure the Mini-Split outdoor unit was working in peak condition. Above and beyond in workmanship. Awesome work Ray
I called Infinity Texas Air for a tuneup special. James T was very thorough in his inspection of my complete system. He went through the entire system, analyzing it very carefully. James kept me informed of the inspection and provided a final analysis. Very pleased and satisfied with the work from James T and Infinity Texas Air.
We’ve trusted them for almost 16 year! I still appreciate them and Raymond (tech) is amazing and explained everything throughly and answered all my questions! Unfortunately we did have to wait until the next day for service, this time of year all hands should be on deck 24/7 to allow for emergency service quicker.…
What a great company and amazing employees! Very polite, professional and clean! Explained every step and showed pics of everything checked and done.
As always, Raymond with Infinity Texas Air did a fabulous job taking care of my AC/Heating unit. ITA hands down absolutely has the best customer service out there in the HAV world! Check them out.... You'll be happy you did!
Jordon was so helpful and knowledgeable! Made the purchase painless.
Prompt, expert service by friendly tech! Thanks for the fine job!
Amazing work and great communication from Chase and the team Infinity! Fixed poor work done by another A/C company. Chase is knowledgeable, reliable and willing to work with you to make sure you have what you need. Chase and Infinity are now our go-to providers! Thank you all. Glad there are companies out there still taking pride in their work
Raymond came out to diagnose the reason why our A/C system was not cooling. He tested our unit and was able to get out system cooling again. Raymond was very friendly, professional and customer oriented. While he was here he also completed our summer tuneup. He also provided us with options to make our system more…
Everytime we call Infinity Air ,whether it be for maintenance or repairs, everyone is responsive, professional and caring. Such a relief since I live 5 states away. I can't say "Thank You" enough!
I have to say my tech Jose P was knowledgeable, respectful while servicing my unit for the summer. He showed me pictures that showed me that things were working well and in good condition.
Everyone involved so far have been very professional. Great people to work with and very courteous. Job will be finished tomorrow, everything is running as scheduled. Both techs are very neat and doing a great job. Left house looking like it did when they came in. Again very professional!!! So far so good!!
Outstanding tech. It’s nice to see such great service and pride in your work as this young man brought to his job. Let me tell you infinity Texas air will be your one and only h-vac techs you’re ever going to need. Tens across the board on each level.soooo impressed with the team members. Again niceeeee, how you…
All is good my service person was very polite and worked in a professional manner.
Ben showed up exactly on time and proceeded to do a very thorough and Professional Service on our systems. We will continue with Infinity Texas Air and their people who have served us previously. We've owned our own homes since the 1970s I've had many different service providers over the years. Infinity Texas air…
Raymond was prompt and he was personable. He serviced the system and replaced an allergy lamp in my unit upstairs. Raymond also cleaned the condenser on my outside unit.
Technician arrived on time and was very courteous and professional. He was here for the spring cooling season check up on our system. Upon arrival, he explained everything he was going to accomplish and took time to answer questions I had. After checking our system the work area was clean and explained that there…
James Taylor from InfinityTexas Air did a great job on everything from inspecting my system to determining what my issues were. He was able to schedule me the day I asked for. The service was prompt and he made sure I was aware of all he was doing. . He explained all features and how to use them. James was able to…
We just had our HVAC unit serviced by Infinity Texas Air for the 10th spring in a row. Their technicians are always top notch, courteous to my wife and I, and respectful of our home. This appointment was manned by Technicians James and Chase. Not only were they all of the above, but they were really friendly guys,…
I had the guys out when my thermostat was acting up, they replace it and set the new one up. All is working well. We have been using them for many years and always gotten good service.
This is a company with Integrity! Anyone, ive spoken with has been absolutely wonderful. Our techs were so friendly and knowledgeable.I would recommend Infinity Air to anyone!
Excellent service. Technician extremely polite and very thorough.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 237 | $37–$295 |
| A/C system maintenance | 200 | $39–$393 |
| A/C system repair | 119 | $209–$786 |
| Heating system maintenance | 94 | $39–$251 |
| HVAC system repair | 76 | $205–$933 |
| Install AC | 55 | $1.4k–$3.2k |
| Repair HVAC | 51 | $216–$495 |
| Cleaning | 46 | $104–$343 |
