Experts Reviews · Company report
Infinity Texas Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty98−0.2Momentum penalty74−2.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Infinity Texas Air

Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,425 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Infinity Texas Air is better than 83% of HVAC contractors.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Infinity Texas Air is better than 76% of HVAC contractors.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Infinity Texas Air is better than 98% of HVAC contractors.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Infinity Texas Air is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Infinity Texas Air is better than 74% of HVAC contractors.B
74
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Infinity Texas Air is better than 89% of HVAC contractors.A
89

Reviews for your job

Customers hired Infinity Texas Air for 8 kinds of job.

Infinity Texas Air for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.80
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$205–$933
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#74 / 87
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 80 Google reviews tagged “HVAC system repair” · showing 20

Tom12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Repair tech was fast and efficient- Infinity is the best AC company in North Texas I highly recommend them! James bedt technician as well!

Paid $2,000+Great priceHVAC system repairHVAC system maintenanceRepair HVAC
Jack7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great HVAC company with well qualified employees.

HVAC system repairHVAC system maintenanceA/C system repair+ Punctuality+ Quality+ Professionalism
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Zaeben was terrific. He came to our home on a Sunday and did repair work on our AC. He was efficient and professional and communicated thoroughly on repairs needed and cost. We are now on their membership plan. Great company!

Paid $400–600Reasonable priceHVAC system repair
AndyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Last night, Jose drove to Trinidad on a Saturday when my system shut down when I had a house full of guests! He had us up and running in no time! Thank you Jose and Ania!

Paid $200–400Reasonable priceHVAC system repairCleaning
Jack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★

I have had this company out several times over the past couple of weeks to work on my ac system, and unfortunately, the problem still has not been resolved. I have paid for repairs, yet my system still does not work properly. Today, I called and asked to speak with a manager. I was absolutely appalled by the way I…

OverpricedHVAC system repair
Connie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great Service Tech. Jose

Paid $400–600Not sureHVAC system repair
Jerry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★

UPDATE I received a call from Infiniti Air. The lady was sympathetic when I told her what happened, apologized that the technician may not have been as clear with an elderly customer as he could have been. We agreed that better training in that area would be very helpful. They offered to refund the membership fees…

Paid $2,000+OverpricedHVAC system repair
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Service Technician, Jose, was very professional and quick to diagnose the issue. Had my ac up and running quickly.

Paid $400–600Reasonable priceHVAC system repair
JollibeeLocal Guide · 159 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

My air conditioning was not cooling down the house and I schedule an appointment. I was able to get an appointment the following day in the morning. The person helping me book the appointment was friendly and nice. However, they were vague when they said morning time. I figured it was going to be at 9am, but it…

Paid $400–600OverpricedHVAC system repair
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

James arrived soon after I placed a call to report that I had no air conditioning. He checked everything, determined the cause of the problem, and made the repair. My system is back up and cool now. Thanks! Truly appreciate it.

Paid $400–600Reasonable priceHVAC system repair
BeverlyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always a great company to work with!! Nice customer service, prompt and super professional. James T was a great technician!! Super polite and very knowledgeable

Paid $1,200–1,400Great priceA/C system maintenanceHVAC system maintenanceInstall thermostat
Maggie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The best experience! Fast and efficient! Customer service was amazing!

Great priceHVAC system repair
SamerLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

James T did an excellent job repairing our AC unit. He was professional, knowledgeable, and took the time to explain the issue and the repair process. He arrived on time, worked efficiently, and made sure everything was running perfectly before he left. His attention to detail and friendly attitude made the whole…

Paid $200–400Reasonable priceHVAC system repair
Billy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Fast, friendly, Punctual and very helpful

Paid $1–100Reasonable priceA/C filter replacementHVAC system repairThermostat repair+ Punctuality
Joni4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

So pleased with the response we had from thus company. Not only did they come on a Saturday on short notice they stayed in touch regarding the technicians arrival and picture. Jose was professional and so helpful to us. We highly recommend Infinity and will continue to use them for yearly maintenance.

Reasonable priceHVAC system repair
Brad5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Raymond was very courteous and knowledgeable when he arrived at our place. He was very professional with his explanation of the services he was going to perform and both me and the wife are very glad he took care of all our needs. Thank you Infinity Texas Air.

Paid $1–100Reasonable priceHVAC system repairA/C system maintenance
Gerda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Been with them nearly 5 years, never had a problem with them. Their service is THE best, also pet friendly. Wouldn’t change them if you paid me as long as they remain as they are and have been. Can only recommend ! G Embretsen

Paid $1–100Not sureHVAC system repair
Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

James was very thorough and courteous.

Not sureHVAC system repair
Lemmie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very knowledgeable

Paid $1–100Not sureHVAC system repair
LINDA4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

The man that checked and cleaned our a/c did the job well. He was very informative

HVAC system repairHVAC system maintenance

Show more HVAC system repair reviews (60 more) →

Price

$148-54% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 49%Overpriced 9%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance237$37–$295
A/C system maintenance200$39–$393
A/C system repair119$209–$786
Heating system maintenance94$39–$251
HVAC system repair76$205–$933
Install AC55$1.4k–$3.2k
Repair HVAC51$216–$495
Cleaning46$104–$343

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