How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty98−0.2Momentum penalty74−2.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREInfinity Texas Air
Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,425 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Infinity Texas Air for 8 kinds of job.
Infinity Texas Air for HVAC system repair
Clear ✕All 80 Google reviews tagged “HVAC system repair” · showing 60
Repair tech was fast and efficient- Infinity is the best AC company in North Texas I highly recommend them! James bedt technician as well!
Great HVAC company with well qualified employees.
Zaeben was terrific. He came to our home on a Sunday and did repair work on our AC. He was efficient and professional and communicated thoroughly on repairs needed and cost. We are now on their membership plan. Great company!
Last night, Jose drove to Trinidad on a Saturday when my system shut down when I had a house full of guests! He had us up and running in no time! Thank you Jose and Ania!
I have had this company out several times over the past couple of weeks to work on my ac system, and unfortunately, the problem still has not been resolved. I have paid for repairs, yet my system still does not work properly. Today, I called and asked to speak with a manager. I was absolutely appalled by the way I…
Great Service Tech. Jose
UPDATE I received a call from Infiniti Air. The lady was sympathetic when I told her what happened, apologized that the technician may not have been as clear with an elderly customer as he could have been. We agreed that better training in that area would be very helpful. They offered to refund the membership fees…
Service Technician, Jose, was very professional and quick to diagnose the issue. Had my ac up and running quickly.
My air conditioning was not cooling down the house and I schedule an appointment. I was able to get an appointment the following day in the morning. The person helping me book the appointment was friendly and nice. However, they were vague when they said morning time. I figured it was going to be at 9am, but it…
James arrived soon after I placed a call to report that I had no air conditioning. He checked everything, determined the cause of the problem, and made the repair. My system is back up and cool now. Thanks! Truly appreciate it.
Always a great company to work with!! Nice customer service, prompt and super professional. James T was a great technician!! Super polite and very knowledgeable
The best experience! Fast and efficient! Customer service was amazing!
James T did an excellent job repairing our AC unit. He was professional, knowledgeable, and took the time to explain the issue and the repair process. He arrived on time, worked efficiently, and made sure everything was running perfectly before he left. His attention to detail and friendly attitude made the whole…
Fast, friendly, Punctual and very helpful
So pleased with the response we had from thus company. Not only did they come on a Saturday on short notice they stayed in touch regarding the technicians arrival and picture. Jose was professional and so helpful to us. We highly recommend Infinity and will continue to use them for yearly maintenance.
Raymond was very courteous and knowledgeable when he arrived at our place. He was very professional with his explanation of the services he was going to perform and both me and the wife are very glad he took care of all our needs. Thank you Infinity Texas Air.
Been with them nearly 5 years, never had a problem with them. Their service is THE best, also pet friendly. Wouldn’t change them if you paid me as long as they remain as they are and have been. Can only recommend ! G Embretsen
James was very thorough and courteous.
Very knowledgeable
The man that checked and cleaned our a/c did the job well. He was very informative
Great customer care, lacking follow up. Technician said he would have to reschedule the cleaning and never got a call back of when,I pay to be a member.
Update: I received a quick response to my review which was much appreciated. Tech was very nice and knowledgeable. Shows me step by step what he was going to do, however, he installed a part that he didn’t need to stating he didn’t see it was already there until he was finished. Cost me quite a bit of money.
James was knowledgeable and professional. He diagnosed and proposed a fix right away. Great job.
Had them replace my system and I am pleased. All of their people did a good job of taking time to explain things I wanted to know. Jordan gave good information and always got back to me quickly when I needed him. Service people who came out always seemed knowledgeable and courteous. Raymond especially took time…
The tech Matthew Davis was very professional, respectful and polite. He was able to get my HVAC up and running and performed the regular maintenance within an hour. Thank you for your support!
Semi-annual maintenance visit Great service always pleased with: Arrived on time, performed inspection efficiently, overall a very pleasing experience!. Great technician!
Matthew was great and explained everything in full detail! Very impressed with his services! It feels good to finally get a business that’s honest and has great integrity!
Raymond was very personable outright & made me feel comfortable. He was knowledgeable about my options & helped me understand where the AC unit was at, understood where I was at, & took care of the fix I could do now.
Infinity Air took great care of me and my household. They are wonderful people from management to technicians. Would highly recommend and will be using their services in the future.
The tech showed up on time very knowledgeable and professional got the system up and running quickly
Infinity AC is a great company that does great proventive maintenance and there tech are professional and will find what's fixing to go out.
This was my first time ever using this company. I set up an appointment to have my unit checked out. The technician James checked the unit and replaced the filter. Since this was the first time that my ac unit has been service everything checked out good. Had to get the capacitor replaced.
James was very thorough and explained what he was doing and provided my family with a service protection plan. Great local company and great service. would recommend
My wife and I were both impressed with how detailed our service tech (James) was in outlining the issues, showing photos, and thoroughly explaining the main problem at hand as well as other potential issues. Options were laid out and discussed with no high pressure tactics. A part needed to be ordered for a warranty…
Came out on a Sunday. When every one else was closed. They figured out the problem fix it quick and affordable.
Amazing work and great communication from Chase and the team Infinity! Fixed poor work done by another A/C company. Chase is knowledgeable, reliable and willing to work with you to make sure you have what you need. Chase and Infinity are now our go-to providers! Thank you all. Glad there are companies out there still taking pride in their work
Raymond came out to diagnose the reason why our A/C system was not cooling. He tested our unit and was able to get out system cooling again. Raymond was very friendly, professional and customer oriented. While he was here he also completed our summer tuneup. He also provided us with options to make our system more…
Everyone involved so far have been very professional. Great people to work with and very courteous. Job will be finished tomorrow, everything is running as scheduled. Both techs are very neat and doing a great job. Left house looking like it did when they came in. Again very professional!!! So far so good!!
Baudel and Morony installed our new condenser today. They did a great job and were very friendly. Would recommend them for your install.
Ben showed up exactly on time and proceeded to do a very thorough and Professional Service on our systems. We will continue with Infinity Texas Air and their people who have served us previously. We've owned our own homes since the 1970s I've had many different service providers over the years. Infinity Texas air…
We just had our HVAC unit serviced by Infinity Texas Air for the 10th spring in a row. Their technicians are always top notch, courteous to my wife and I, and respectful of our home. This appointment was manned by Technicians James and Chase. Not only were they all of the above, but they were really friendly guys,…
As time goes by this company and all their amazing.people are above the standard in customer service!
Always great
James provided excellent service!! He expertly performed the routine maixtenance on our system and made some very helpful suggestions for the future!
We have used Infinity Texas Air for several years. Their work and professionalism is un-matched. I highly recommend their services. We typically work with Raymond Rodriquez and James Taylor, they are both outstanding! Trapper Barnes and the office staff are always responsive and work to find the best solution for us.
This company was fantastic to work with. Ray found this issue in 15 mins. Outstanding work by this guy Overall I had a 5 star experience.
Nice guy but needed to order a part before we can have heat.
Best HVAC company I have ever worked with!!
Jordan was our dude and he was great! We went with Infinity and suggest others do as well!!
Great experience with Infinity Texas Air and will definitely use them in the future. Very professional and attentive to our needs and concerns.
Great job. Very polite and very well informed. Handled unseen problems with great skill.
Wonderful company we switched to about half a year ago. This trip we decided to replace the entire unit because it was undersized. Infinity came out quick, brought the right people, had excellent tools to diagnose and tell us exactly what we need. Reps were on time, called ahead with notice, uncommonly polite,…
Service provided was superb! Highly recommend with repairing your home HVAC. On time, very professional, executed service in less time than anticipated and finished repairs with a system working like new again. Service techs were amazing to work with. Communication was thorough and they never left me with unanswered questions/comments/concerns!
I was extremely pleased. Very professional and knowledgeable.
good experience, knowledgeable would recommend
Friendly, knowledgeable, explained problems and solutions very well
Quick, professional, and efficient.
Raymond was very knowledgeable and professional! I believe he was very honest with us. On time and effective. Never pushy. We were very pleased . Excellent service PAUL was great! Such a nice friendly man. He is definitely a blessing for your company.
Very courteous and friendly
Brandon & his guys did a great job very satisfied with his work. Young man knows his craft. Thanks so much
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 237 | $37–$295 |
| A/C system maintenance | 200 | $39–$393 |
| A/C system repair | 119 | $209–$786 |
| Heating system maintenance | 94 | $39–$251 |
| HVAC system repair | 76 | $205–$933 |
| Install AC | 55 | $1.4k–$3.2k |
| Repair HVAC | 51 | $216–$495 |
| Cleaning | 46 | $104–$343 |