How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty98−0.2Momentum penalty74−2.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREInfinity Texas Air
Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,425 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Infinity Texas Air for 8 kinds of job.
Infinity Texas Air for heating system maintenance
Clear ✕All 94 Google reviews tagged “Heating system maintenance” · showing 60
Had my tankless heater flushed out. Technician was polite and friendly and answered all my questions. I will ask for him by name when I have any plumbing issues
great guy and great service as usual
Jose Perez provided excellent service. The routine maintenance of my system went smoothly and was completd in a very timely manner. I always expect excellent service with Infinity and have never been disappointed. All staff members, including those in the office provide highly professional and friendly service
Every time Jose comes out, we get nothing less than professional service.
Have been a customer for several years. Service is great! Prices are reasonable.
Excellent
Raymond was extremely helpful, He addressed my questions and concerns. He went the extra mile and shared a video of my HVAC system so I could see how everything works!! I will continue recommending Infinity Texas Air to EVERYONE!!
Very humble and patient Technician. Explained and shared video for me to know exactly what was going on.
Ben was very good rep of Infinity Texas Air. He was. friendly, he knew what he was doing. Explained what he was doing.
Ray was very courteous and thorough. He has worked on our HVAC systems before and I was pleased that he was assigned here again. He took the time to explain what he did and what he found. Very pleased! (especially with how thorough he was!) Thanks! Later review - June 24. After the storm, our AC wouldn’t work.…
Chase Slone was very professional, polite and right on time. He explained everything he did and replaced my air filter. I would highly recommend Infinity air and Chase. Excellent work!
The owner & staff are very professional & helpful. Just a basic check-up and filter change today but I've needed larger repairs done in the past & they always work with you to get you whatever you need. I would definitely recommend Infinity Texas Air to anyone who needs AC or heating work done.
As always, Raymond with Infinity Texas Air did a fabulous job taking care of my AC/Heating unit. ITA hands down absolutely has the best customer service out there in the HAV world! Check them out.... You'll be happy you did!
Prompt, expert service by friendly tech! Thanks for the fine job!
Everyone involved so far have been very professional. Great people to work with and very courteous. Job will be finished tomorrow, everything is running as scheduled. Both techs are very neat and doing a great job. Left house looking like it did when they came in. Again very professional!!! So far so good!!
All is good my service person was very polite and worked in a professional manner.
Ben showed up exactly on time and proceeded to do a very thorough and Professional Service on our systems. We will continue with Infinity Texas Air and their people who have served us previously. We've owned our own homes since the 1970s I've had many different service providers over the years. Infinity Texas air…
Raymond was prompt and he was personable. He serviced the system and replaced an allergy lamp in my unit upstairs. Raymond also cleaned the condenser on my outside unit.
Jose is one of the Best Techs we have ever had. Infinity and Trapper provide quality parts and service at reasonable prices. Three thumbs up for Infinity AC
.Knowledgeable, communicative and thorough!
We just had our HVAC unit serviced by Infinity Texas Air for the 10th spring in a row. Their technicians are always top notch, courteous to my wife and I, and respectful of our home. This appointment was manned by Technicians James and Chase. Not only were they all of the above, but they were really friendly guys,…
I trust them do what is necessary to keep my system working in hot or cold weather.
James was very courteous to me the entire visit, was thorough in his explanations and cost evaluations, made sure to provide my husband and I a callback number with any additional questions that we might have as we consider moving forward.
Did a good job.thanks Great job. Hopefully the adjustments he made will make it better. Very respectful and helpful showing what he was doing.
Our AC needed a checkup and they got someone out right away! Always happy with their service and product.
Technician Tim came out to do our yearly maintenance check and was very professional and knowledgeable. Great guy and great Technician. Even came back after he left to give me more info. Awesome experience.
Did an excellent and speedy repair
He did a great job
Very thorough and professional. Addressed my issue and corrected a minor problem for me.
I’ve used infinity for the past 3 years - always great service!!!
Raymond is a great tech.. We request him when we need service.
Excellent job. Courteous and professional.
Very reliable and trustworthy.
Ben did an excellent job. Very professional and answered any questions I had. Thank you..
We are a part of their annual services and appreciate how easy it is to schedule, how professional and timely their techs are along with great suggestions on how to best maintain our system.
They are one of the best I have ever dealt with, can only recommend
We have been using Infinity Texas Air for service and system tune ups for several years. I have found the company to be honest and transparent relative to setting expectations, communicating, and succinct findings during tune ups. They are very clear about explaining if something needs to be replaced or if it should…
I absolutely love Infinity Texas Air!! Any time I call they are polite, promt and knowledgeable. Ray did a fantastic job of diagnosing the problem with my AC . Gave me a very fair price and fixed it promptly. I am a customer for life 🙂🙂.
These guys are all great and Ben did a really good job for us as always!
Nerio was extremely professional and courteous. His assessment of the system was thorough and the maintenance was completed quickly and with great care.
Ben was wonder ,kind,polite and professional. He explained what he was going to do during the visit. He went over his findings in detail, discussed options and explained recommendations.. Highly recommend INIFINITY AIR and Ben !!!
Technician Nerio Vasquez was very cautious and did a thorough job inspecting our unit and explained what he observed and what our options were without a lot of pressure for decisions to be made right then.
Infinity is a top notch Company! We have used them for years and they are very dependable, reliable, honest and always provide outstanding service. Raymond is an outstanding technician and provides outstanding customer service!
Professionals!
Texas Infinity Air always does a great job.
Ben was great and did a good job, the pricing was went way up along with everything else
The serviceman was polite and worked quickly.
Tim did a great job and am very satisfied!He can come back for fall checkup! Tim is always very professional and explains things to me! Look forward to seeing him again in the spring!
Great Company, Great Technicians. We have the maintenance plan with them and they keep our system running perfect all year.
He was very personal professional all around good guy. Yes, I would recommend him to someone else
Outstanding service from Infinity Texas Air. First time using them, found my HVAC company for life. Tim is a very professional and knowledgeable technician.
He explained what was being done in a professional manner and got it done in a timely manner. Good guy . Good company.
On time, professional, and very thorough.
Office staff called to verify service time. Tech was courteous, thorough & professional. He kept me informed of his tasks & went over the end results carefully with me. He also gave me a chance to ask any questions regarding my AC/Heating System. No complaints at all.
We’ve been a customer for at least 10 years. These guys are always on time and very professional. Tim figured out our a/c problem and fixed it under warranty at no charge sans the initial diagnostic fee on our 6 year old unit. He also took before and after pictures of the unit showing the cleaning that needed to be done.
Paul performed diagnostic inspection and provided clear results for my consideration. Jose & Eric provided professional & efficient installation of my new heat pump system. Clayton came to my parents house to evaluate the needs for a replacement system. He was on-time, very thorough, courteous and informative.
The service technicians were on time and professional. Thanks for sending Aaron.
Very professional and thorough. Getting a second opinion on recommendations which were extensive and very costly (which may well be warranted).
Very impressed with Raymond again! He serviced our unit today and found the issue immediately. He is very knowledgeable and always professional. Always great service with Infinity. The only A/C Heat company I would use!
Tim was very professional and explained services he performed on my A/C and heating units.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 237 | $37–$295 |
| A/C system maintenance | 200 | $39–$393 |
| A/C system repair | 119 | $209–$786 |
| Heating system maintenance | 94 | $39–$251 |
| HVAC system repair | 76 | $205–$933 |
| Install AC | 55 | $1.4k–$3.2k |
| Repair HVAC | 51 | $216–$495 |
| Cleaning | 46 | $104–$343 |