How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty98−0.2Momentum penalty74−2.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREInfinity Texas Air
Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,425 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Infinity Texas Air for 8 kinds of job.
Infinity Texas Air for repair HVAC
Clear ✕All 52 Google reviews tagged “Repair HVAC”
Repair tech was fast and efficient- Infinity is the best AC company in North Texas I highly recommend them! James bedt technician as well!
Always a great company to work with!! Nice customer service, prompt and super professional. James T was a great technician!! Super polite and very knowledgeable
The service overall was good very prompt. The technician was thorough and accommodating. The only improvement to note is the cleanup could have been better.
Ben showed up exactly on time and proceeded to do a very thorough and Professional Service on our systems. We will continue with Infinity Texas Air and their people who have served us previously. We've owned our own homes since the 1970s I've had many different service providers over the years. Infinity Texas air…
Technician was very knowledgeable and professional
A little pricey but I will pay for professional, timely and courteous service. Highly recommend.
Very professional and knowledgeable. Left work areas neat and clean. Customer first attitude as always.
Very quick diagnosis and repairs, can notvsay enough good things about the service.
James was very professional. Explained everything. Happy with the work done
We are a part of their annual services and appreciate how easy it is to schedule, how professional and timely their techs are along with great suggestions on how to best maintain our system.
Raymond came to our home to help us with our A/C. Very detailed and explained everything every step oh the way.
Thank you Ben Espey, manager James, and every Infinity Texas Air rep that have taken care of our HVAC system. The professionalism, skill and quality of care is exceptional. Every question and concern was always addressed promptly. I am extremely satisfied with the service received!!
Outstanding! Detailed! explained current status of my unit and provided options to address the issues.
Nerio has been to our house before and he has always been professional and courteous. He is knowledgeable and helpful with tips to keep running better. I would trust no other company to service my HVAC unit.
Roel was absolutely fantastic with his service. Very knowledgeable and honest. James was very informative and worked with me on the total price! Great people, polite, and just super nice! Brandon and David were absolutely amazing! Polite and courteous. Brandon explained everything to me about the installation.…
Infinity is a top notch Company! We have used them for years and they are very dependable, reliable, honest and always provide outstanding service. Raymond is an outstanding technician and provides outstanding customer service!
The serviceman was polite and worked quickly.
Diagnosed problem. Called with items and prices that need to be done. Repaired in timely professional manner.
Nice people and very responsive. Super nice guy to deal with on the technician side. Ben Epsey was very nice guy. Will be doing business with this company in the future.
Roel went above and beyond servicing and providing professional care during our A/C crisis.
Very professional young man and repaired in a timely manner.. we were highly impressed
Great service! Raymond is very friendly and knowledgeable.
Raymond Rodriguez did a great job. He is knowledgeable and provided answers to my questions. I am very satisfied with the work he completed. Thank you
Shout out to Texas Infinity Air and Nerio Vasquez. This was the first time using this company and will absolutely use them again and highly recommend. Nerio took his time diagnosing and making recommendations with regard to my heat pump/emergency heat issues and in doing so uncovered a potentially dangerous issue.…
2 year old system had a bad capacitor and Tim Harrell was courteous, professional, and restored service ensuring all was back to behaving like it should.
Raymond was punctual, kind, and worked extremely hard to get my air working afterwards he helped me understand how everything works. I appreciate his diligent work.
Out standing company know what they are talking about when I have to use them again i will
Great company... great service... great technicians! Incredible job each and every time we have them out!!!
3/1/21–Aaron arrived within the timeframe indicated. He was very professional, courteous and took care of the issues that needed to be rectified. I feel that he went above and beyond what was required. 12/20–Clever Martinez came today for the winter maintenance. We have three units and he spent over three hours…
Very glad I found this honest and professional company. Tim was our tech and he was very knowledgeable and provided us with great detail on how to repair our system. He gave a few options and he was able to lead in the right direction on how to get our system back up and running! Will definitely be a long time customer!
Timely and professional service. I highly recommend this company for residential HVAC work. They made sure I was happy with the final product, and involved me in the process so that I was comfortable.
Tim was AMAZING! He came out for an error code that our thermostat showed for the heating system, and not only did he figure out that some things needed to be replaced under warranty, he went above and beyond making sure everything in the HVAC unit was working correctly! Couldn’t ask for better service and he…
Clever Martinez was awesome with a great service who was Knowledgeable and made sure all my concerns and questions were addressed. It's a great feeling knowing who to turn with confidence next time I need any service.
Infinity showed integrity, cleanliness, and beyond thorough. The staff was so knowledgeable and worked very efficiently. I was beyond impressed with their hard work and the way they explained every detail with pictures and detailed descriptions.
Tim was great, he lead a crew and put in a new air conditioner on a really hot day. They never complained once. At the end of the day, Tim explained everything thoroughly. He made sure I had all my questions answered. Then Tim came back today and went up in the attic and the outside to make sure everything was…
Jose arrived on time, prepared for the day! Very professional, thorough, effeciant and respectful! Educated us on every detail of each installment he and his assistant did! Will always recommend infinity air!!!! I am a customer for life!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 237 | $37–$295 |
| A/C system maintenance | 200 | $39–$393 |
| A/C system repair | 119 | $209–$786 |
| Heating system maintenance | 94 | $39–$251 |
| HVAC system repair | 76 | $205–$933 |
| Install AC | 55 | $1.4k–$3.2k |
| Repair HVAC | 51 | $216–$495 |
| Cleaning | 46 | $104–$343 |
