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Inizio Hair Salon

Hair salon · Washington, DC · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%84+53.4Reliability 28%75+21.2Replies to reviews 8%76+6.3Experts Score= 81Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#32 of 57 wedding hair stylistsPosition by Experts Score among all companies we track in this category. · better than 45%
4.9 ★★★★★ 319 Google reviews · 23 photos
96%five-star reviews
4.85★last 12 monthsAverage stars on reviews from the last 12 months only.
4.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
39%reviews answered by the owner
$131typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Inizio Hair Salon at a glance

Google reviewers rate Inizio Hair Salon 4.9 out of 5 based on 319 reviews, with the owner responding to 39 percent of comments. Clients frequently praise the salon for its welcoming atmosphere, easy online scheduling, and skilled stylists who communicate effectively during services like curly cuts, coloring, and keratin treatments. While most feedback highlights punctuality and professional care, lower-rated reviews criticize specific instances of poor communication, unexpected upselling, and significant hair damage resulting from certain treatments.

  • Google rating: 4.9 out of 5 from 319 reviews (96% five-star).
  • Reviews on this page: 319 Google reviews (259 with written comments, 33 with photos).
  • Owner responses: the business replied to 39% of reviews.
  • Most recent review: October 17, 2026.
  • Service: Wedding Hair Stylist serving Washington, District of Columbia.

Data from Google, last updated October 26, 2026.

Score profile vs other wedding hair stylists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction84Reliability75Craft & service–Value–Momentum100Replies to reviews76Satisfaction: 84 (median 89)Reliability: 75 (median 85)Momentum: 100 (median 100)Replies to reviews: 76 (median 48)
Inizio Hair SalonWedding Hair Stylists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Inizio Hair Salon: 84/100 on this factor. Category median: 89.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Inizio Hair Salon: 75/100 on this factor. Category median: 85.B
75
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Inizio Hair Salon: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Inizio Hair Salon: 76/100 on this factor. Category median: 48.B
76

Bar = this company · dark tick = category median.

Star ratings

319 Google reviews we collected

  • 5 stars30596%
  • 4 stars10%
  • 3 stars21%
  • 2 stars21%
  • 1 star93%

Praise vs complaints

Phrases our text analysis found in 259 written reviews

  • Praise30993%
  • Complaints247%

Price

What customers reported paying

$131+13% vs typical wedding hair stylists

Middle half of what 108 customers paid ($96–$246) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9428%
  • Quality & results8526%
  • Would recommend6319%
  • Communication319%
  • Speed & response227%
  • Price & value227%
  • Honesty & trust165%

What customers talk about

We read 259 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were so kind, so willing to educate, prompt, and I was left with fantastic results.”
    “Very rude, impolite and unprofessional manager and staff.”
  • “Hunter at Inizio was great and fixed everything meticulously, section by section!”
    “I ask just to cut my hair, but the hairdresser told me I need a blow out(60$ more) but It was the worst blow out ever I was so ugly after that !”
  • “I highly recommend her for any hair service and can’t wait to be back soon!”
    “I do not recommend the INIZIO SALON in D.”
  • “She listened to exactly my needs, was honest with me about the health of my hair and what was possible, and worked with me to make sure I had a cut I’…”
  • “Gaby immediately made me feel comfortable and listened to what I had in mind for my hair.”
  • “Haircuts in DC can be pricey but I feel like this one was totally worth it, especially compared to some of be more expensive cuts I’ve gotten in the city.”
    “After researching a lot to find a well-rated salon that offered curly cuts that weren't overpriced, I decided to book with Chevelle at Inizio Hair.”
  • “I trust Jason implicitly with my hair coloring and care.”

People customers mention

  • Elena 27 reviews
  • Chevelle 27 reviews
  • Alyssa 18 reviews
  • Hunter 10 reviews
  • Brennan 10 reviews
  • Camelia 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Inizio Hair Salon for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Bailey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had a horrible haircut--elsewhere!!--a few months ago where there was something different and wrong with each section of my hair. Hunter at Inizio was great and fixed everything meticulously, section by section!

Paid $120–140Shampoo & conditioning
Elizabeth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I trust Jason implicitly with my hair coloring and care. I think I've been going there 3 years now. He and his staff are professional and so pleasant. Going to Inizio is a treat!

Paid $200+Hair treatments
Jazmine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I had an amazing time at Inizio Hair Salon! It was my first salon visit in years, and I thoroughly enjoyed every moment. Camelia, the stylist, was incredibly talented, and I absolutely loved my fall hair color.

Paid $180–200Hair treatments
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Gabi did such an amazing job with my hair, I am so amazed. My hair has so much previous dye and damage and she was able to work with my hair so well despite all of that. Amazing service and amazing quality, will totally be back

Paid $180–200Hair treatmentsHair glossing
Natalie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Hunter was absolutely incredible with my curly hair! They were so kind, so willing to educate, prompt, and I was left with fantastic results. If you have curly hair, I highly recommend Hunter.

Paid $140–160Hair treatmentsShampoo & conditioning
AaronLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Elena provides such a personable, comfortable, and attentive service! She’s cut my hair twice (male, bangs to my eyes, w/ a LOT of straight & fine hair) and both cuts have been a little different but just what I asked for. She’s a pro and Inizio is my go-to!

Paid $80–100

Photos

Customer reviews

4.9 ★★★★★ 319 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Bailey Decker1 reviewTotal number of Google reviews Bailey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a horrible haircut--elsewhere!!--a few months ago where there was something different and wrong with each section of my hair. Hunter at Inizio was great and fixed everything meticulously, section by section!

  • Price: $120–140
  • Services: Shampoo & conditioning
  • Atmosphere: Relaxing
Laurel Mack-Wilson6 reviewsTotal number of Google reviews Laurel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chevelle did a great job with my curly cut, my curls are bouncy and happy!

Elizabeth Floyd10 reviewsTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I trust Jason implicitly with my hair coloring and care. I think I've been going there 3 years now. He and his staff are professional and so pleasant. Going to Inizio is a treat!

  • Price: $200+
  • Services: Hair treatments
  • Atmosphere: Relaxing, Energetic
  • Maintenance: Pristine
Marlena Chertock4 reviewsTotal number of Google reviews Marlena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Elena does an incredible job with my wavy/curly/unruly hair! She's so kind. The entire salon is welcoming.

  • Services: Hair treatments
  • Maintenance: Pristine
Jazmine Bonner6 reviewsTotal number of Google reviews Jazmine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had an amazing time at Inizio Hair Salon! It was my first salon visit in years, and I thoroughly enjoyed every moment. Camelia, the stylist, was incredibly talented, and I absolutely loved my fall hair color.

  • Price: $180–200
  • Services: Hair treatments
  • Atmosphere: Energetic, Modern
  • Maintenance: Well-kept
Sabrina TeichmanLocal Guide · 20 reviewsTotal number of Google reviews Sabrina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a wonderful experience with Gabriela today, she is fantastic! I had an express keratin treatment done by her and could not be happier with the results! I highly recommend her for any hair service and can’t wait to be back soon!

  • Services: Hair treatments
Jennifer Garcia-Guillen5 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gabi did such an amazing job with my hair, I am so amazed. My hair has so much previous dye and damage and she was able to work with my hair so well despite all of that. Amazing service and amazing quality, will totally be back

  • Price: $180–200
  • Services: Hair treatments, Hair glossing
  • Atmosphere: Relaxing, Modern
  • Maintenance: Pristine
Jacquelyn Duclos5 reviewsTotal number of Google reviews Jacquelyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am always happy after my cut with Alyssa.

  • Price: $80–100
  • Services: Scissor cut
  • Atmosphere: Relaxing
  • Maintenance: Well-kept
dano mendelsonLocal Guide · 15 reviewsTotal number of Google reviews dano has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hunter G. did a great job cutting and styling my hair. I am now a regular.

  • Price: $40–60
  • Services: Hair treatments
  • Atmosphere: Relaxing, Energetic, Modern
  • Maintenance: Pristine
Response from the owner · 6 months ago

Thank you for your review, we are so glad you’ll be back ✨

Natalie Kenagy4 reviewsTotal number of Google reviews Natalie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hunter was absolutely incredible with my curly hair! They were so kind, so willing to educate, prompt, and I was left with fantastic results. If you have curly hair, I highly recommend Hunter.

  • Price: $140–160
  • Services: Hair treatments, Shampoo & conditioning
  • Atmosphere: Relaxing, Modern, Cozy
  • Maintenance: Pristine

Inizio Hair Salon on Google Maps →

Business details