How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%79+19.2Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREinMOTION Auto Care
Lincoln, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #579Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.8★ from 1,274 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired inMOTION Auto Care for 8 kinds of job.
inMOTION Auto Care for auto engine diagnostic
Clear ✕All 67 Google reviews tagged “Auto engine diagnostic” · showing 60
Excellent experience. Was kept informed during the entire process.
Great service and great people who always make things right.
InMotion Auto Care is Lincoln's Top Tier Auto Service Provider. Also the best in after-sevice follow-up.
I took my car in for a battery issue that issue was not fixed$3,000 later my car died again I complained about these bills the belt wasn't repaired and they refused to reduce the bill even one dime if you're disabled senior like me stay away they are a rip-off with a giant smile tires weren't rotated none of the…
I would give them 100 stars if I could. We are from out of town and had an emergency driving through town. Jacie, Henry and Brandon were beyond helpful, friendly and accommodating. They took such good care of us and got our car back on the road. Best customer service I have experienced in a very long time. Wish I lived closer!
I took my 2018 Hyundai Tucson there because it was making Knocking Sounds. Bailey was so Very Nice, Sweet and just so Pleasant to work with. They found metal in my Oil.Since I was leaving it there overnight to be checkedon the morning they gave me a ride home. I'm sorryI don't remember the person's name who drove…
Rarely have I found an auto shop.that is so responsive to my situation. Jared went over what needed to be done now and what should be done later, at what price. At that point I was able to align the repairs with my budget. The vehicle was picked up. Jared called regarding the service and then returned the vehicle…
Our daughter is a college student at UNL. We live a couple hours away so when she needed urgent car repairs, a family member recommended inMotion. They were exceptional to work with; fairly priced, great communication, and follow up. They had her back on the road in good time. I can’t thank them enough. Jacey and…
Followed up on some work I had done there. Corrected the error I was having for no charge. Great bunch of guys.
Noise in brakes, found issue and fixed. Have used them for many years, always friendly service and get the repairs done correctly, from oil changes to major engine repairs, I highly recommend them.
Transparent from the start and incredibly high level of service from the start of the experience, first with the reception staff and everyone I encountered thereafter. I needed a good shop and I can honestly say I’ve found my place.
Great service!
We have used Inmotion for a number of years and have always found them to be honest, reliable, and reputable. Recently we had unfortunate and costly repair work on two different vehicles. Bailey, in particular, and Jaci, in the front office, have been so kind, patient, and helpful in their interactions with us to…
Diagnostics on check engine light and replacement of PCV valves.
The whole team is terrific! I have been bringing my cars here for years and won't consider going anywhere else. They know what they are doing, straight to the point and don't recommend unnecessary maintenance or repairs.
They are very amazing people, very kind, trustworthy, helpful. One of the best places me and my family has taken our cars to. Very quick to. They also get back to you about things, and send you reports of what's good, recommended and required. And they are women led which is wonderful!
This was my second repair at inMotion. Kept me informed all the way along. Happy with the service! Recommend if you need your vehicle serviced.
Friendly, knowledgeable, one of the cleanest shops I have ever been to. They will pick up the car and drop off it off. They will drive you home or back to work when you drop off your vehicle. They kept in constant contact with me. They dealt with my warranty company. I had a great experience and highly recommend them.
I was very impressed with the level of professionalism @inMOTION Auto Care. They were accommodating in every way possible. They sent regular text message updates on the status of my vehicle being worked on. After service was completed they made sure to inquire if the job was to my satisfaction as well. Im very…
Very friendly professional and efficient! Excellent experience.
Everyone was courteous, professional and knowledgeable. It was a good experience!
Very helpful and thorough in the inspection and setting up the appointment.
I can’t say enough good things about InMOTION. I initially brought in my car for transmission issues. InMOTION not only runs a complete diagnostic on your car but emails the findings in an easy-to-understand graphic. That’s a real plus for me, as my eyes usually glaze over when mechanics explain things. With the…
The staff in motion are always very professional and prompt taking care of our vehicle needs. They consistently go out of their way to squeeze us in for an appointment when our vehicle has trouble and get us a rental car to borrow. When we picked up our vehicle, they even had adorable stuffed animals strapped into…
I have been a customer of In Motion Auto since they opened. I have great respect for how they run the business - intentional care for clients, integrity in auto care. I trust their service and really enjoy the staff. They go above and beyond to ensure your car is safe and that you feel valued and respected as a…
In motion keeps you informed all the way when they are servicing your vehicle . They picked up my vehicle , and brought it back which is a great service for me .
I was very distraught when my truck broke down first time ever left me on the side of the road. They got me in actually waited ,I got got there right at closing and Bailey was so sweet and so helpful actually had me a borrower ready to go! The text Alex actually called me when working on my truck to discuss what he…
The team at InMotion always go above and beyond to take care of me and my car. Jarod is incredibly honest and never sells me any service or products I don’t need. Have been going to them for years and will continue to do so.
They fixed my electric seat so it now goes forward and backward, they replaced a battery that runs the engine when in traffic, they did my breaks and cooling, rotated tires and changed the oil. Feels like a new car.
I recently had an outstanding experience at inMOTION Auto Care. John, the customer service agent, provided exceptional service. The technicians were skilled and thorough, and I appreciated the updates. The small bag of treats on my passenger seat was a thoughtful touch. Highly recommend it for top-notch service!
I've never had any problems with any service I've ever gotten here.
inMotion is unlike any automotive repairs operation I've encountered. When I explained car issue, they are the only one that told me NOT to drive car to repair shop. Provide detailed information/explaination before work is done, feel honest and up front, expedient (though busy), very courteous. All employees are…
I went to inMotion Auto Care for an oil change and tire rotation. They were on time with their appointments and did a thorough inspection of my vehicle. It took about an hour for an oil change/tire rotation and inspection on a busy morning, so reasonable about my time. They were very honest about what to fix and…
Was recommended to this business by another customer, and overall impressed. They were friendly, prompt, and thorough, took time to answer my questions, at a reasonable price.
I came here for some issues that the dealership told me were fine. They were clearly not fine since my car was vibrating and getting louder. Not only did inMotion find the problem, but they took pictures and sent them to me with their recommendation. Very much appreciated.
Everybody was very friendly
Always accommodating with quick repairs. Love the pickup and drop off services as well as rentals. Friendly staff also.
Great service.
Had some repairs done to the Pontiac. Check oil light comes on but oil is staying at the full line when checked. Are planning on having other items repaired.
The folks at In Motion take great care of our cars. The detailed inspection summary they send us with each appointment is so helpful. I trust them to always do a great job.
These guys were very helpful. They did a great job servicing my car. I would recommend taking your vehicle here!
Did great job. Found the problem and fixed it on time
I've been a customer of inMOTION for about 3 years. Initially I took my car there because the shop was close to where I live. Now I take my cars there because they do good work and are honest. In 1964 my father bought the VW-Audi-Subaru dealership in Lincoln. I spent my summers working in every department from wash…
I am from out of the Lincoln area and was having a warning light come on in my car. Took it to this repair place that my daughter suggested and I was extremely happy with what they did. They hooked it up to their computers and located why the warning light for the shifter came on. They gave me all the information…
The diagnostic system/reporting is fantastic. They were very thorough in their analysis and were honest about what was high priority repairs. When we checked out the total was less than they initially estimated - way to under promise, over deliver!!! I appreciated that there wasn’t a surprise at the end.
Jared and the team are AMAZING. They can always squeeze you in, they learn who you are, and they don’t take advantage of you. They will tell you what’s recommended and then they will tell you what is actually needed out of that. Service is quick, they always follow up, and they are super friendly. I always recommend to my family and friends.
This crew rocks!!!
I had great, friendly service from all the team members! They took the time to explain everything & worked with my budget to get the most important repairs done first. They do quality work at fair prices and even picked up and delivered my car. I'll definitely continue business here and I recommend others do too!
InMOTION came and picked up my truck, got it all fixed up, and returned it to my work. They are always very honest with the work that needs to be done and they all are very knowledgeable. I have gone to this shop since they opened up and never plan on switching!
inMOTION always provides us with high-quality service. They're quick to find the problems and offer honest solutions. We wouldn't want to go anywhere else!
Their diagnostics are excellent. They reported every detail and called when they were ready for the next steps. I was provided a loaner at no cost and the work was excellent. The receipt traces every detail about the service and other issues found in the inspection. If you have a stubborn problem with your vehicle…
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 241 | — |
| General repairs & maintenance | 175 | — |
| Tires | 85 | — |
| Tire rotations | 77 | — |
| Vehicle Inspection | 76 | — |
| Wheel alignment | 75 | — |
| Air & cabin filter replacement | 71 | — |
| Auto engine diagnostic | 65 | — |
