Experts Reviews · Company report
inMOTION Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%79+19.2Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

inMOTION Auto Care

Lincoln, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #579Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.8★ from 1,274 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.inMOTION Auto Care is better than 81% of auto repair shops.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.inMOTION Auto Care is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.inMOTION Auto Care is better than 94% of auto repair shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.inMOTION Auto Care is better than 91% of auto repair shops.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.inMOTION Auto Care is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.inMOTION Auto Care is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired inMOTION Auto Care for 8 kinds of job.

inMOTION Auto Care for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.177
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#247 / 627
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 177 Google reviews tagged “General repairs & maintenance” · showing 20

John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent experience. Was kept informed during the entire process.

Great priceAir & cabin filter replacementAuto exhaust system repairGeneral repairs & maintenance
LaurieLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

The staff members are so professional. They will tell you which repair items are critical and which can wait until next oil change. I’ve never had a problem with a repair they have done. So reassuring.

Reasonable priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
Bruce5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

I trust inMOTION. The people there are friendly, knowledgeable and are customer oriented. The prices are reasonable for this day and age. Auto care is expensive no matter where you go and inMOTION helps you get the best service for your money.

Reasonable priceAuto battery replacementGeneral repairs & maintenanceOil change
Suzanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Love InMotion. We’ve been customers since they opened. Love the personal service that all customers receive. Greatly appreciate the detailed reports and explanations.

Reasonable priceGeneral repairs & maintenance
BillLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

InMotion Auto Care is Lincoln's Top Tier Auto Service Provider. Also the best in after-sevice follow-up.

Great priceGeneral repairs & maintenance
CharlesLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I've been using inMotion Auto Care since I arrived in Lincoln, Nebraska 10 years ago. My car is a 2015 model, today worth only about $5K, but it is still running and I do not want another car as we are both old. inMotion works with me to ensure that the car is safe and comfortable without sinking unnecessary money…

General repairs & maintenanceWheel alignment
Ginjer-VirginiaLocal Guide · 135 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★

I took my car in for a battery issue that issue was not fixed$3,000 later my car died again I complained about these bills the belt wasn't repaired and they refused to reduce the bill even one dime if you're disabled senior like me stay away they are a rip-off with a giant smile tires weren't rotated none of the…

Customer photo from Ginjer-Virginia's reviewCustomer photo from Ginjer-Virginia's reviewCustomer photo from Ginjer-Virginia's reviewCustomer photo from Ginjer-Virginia's review
OverpricedGeneral repairs & maintenanceAuto engine diagnosticVehicle Inspection
Denise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The ONLY place I’ll ever take my car!! Highly recommend! Really you can’t go wrong at InMotion !!

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceOil change
Sam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Proffesional and polite staff. All work done well.

Reasonable priceTiresGeneral repairs & maintenanceTire rotations
beth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I trust inMOTION over any other auto care shop. I live in Omaha but I'll drive to Lincoln just to get repairs done here! They're honest, fair, and the staff is very friendly and great at communicating. I will always recommend them!

Reasonable priceAir & cabin filter replacementAuto battery replacementSteering & suspension repair
Peg6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rarely have I found an auto shop.that is so responsive to my situation. Jared went over what needed to be done now and what should be done later, at what price. At that point I was able to align the repairs with my budget. The vehicle was picked up. Jared called regarding the service and then returned the vehicle…

Great priceTransmissionAir & cabin filter replacementAuto battery replacement+ Punctuality+ Quality+ Professionalism
Matthew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Followed up on some work I had done there. Corrected the error I was having for no charge. Great bunch of guys.

OverpricedGeneral repairs & maintenanceAuto engine diagnostic
Jason5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was our first time taking our van to InMOTION and it was a great experience! Jacey did an excellent job of communicating throughout the process and explained everything very well! They had all the work done when they said they would and their pricing was fair. I felt confident in all the work that they had…

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceTire rotations
KeithLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jacey checked me in and asked questions concerning everything that was reported. The next day they checked me in and fixed everything that needed to be fixed as there were multiple issues. Great service and kind staff.

Reasonable priceGeneral repairs & maintenanceAir conditioningWiper blade installation
Makiah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Nothing but positive things to say about inMotion! They offer a wide variety of services, very professional, and communication was awesome. I highly recommend using them for your auto service needs!

General repairs & maintenance
DavidLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Transparent from the start and incredibly high level of service from the start of the experience, first with the reception staff and everyone I encountered thereafter. I needed a good shop and I can honestly say I’ve found my place.

Great priceExhaustSteering & suspension repairAuto exhaust system repair
Tyler2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Blew a belt and was stranded. Fortunately it was just up the block from the shop. They got it in, replaced the belt, and did some drive train work as well by request. They wanted to add a couple hours ($380) for further diagnosis. Im in touch with the car and knew it wasn't necessary. Would have been appropriate…

Reasonable priceGeneral repairs & maintenanceAuto maintenance
Aldo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Both Bailey and Connor were extremely professional, related well with explaining everything and answering my 100 questions 😉. They were very customer-centered which helped to make the experience feel personal.

Reasonable priceTransmissionAir & cabin filter replacementTires
Alex5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The InMotion team is easy to work with and they are very accommodating. I love that I can set up an appointment and they will come pick up my car while I’m at work, perform the maintenance, and return the car all in an afternoon. It means no disruption in my day and helps me take care of maintenance that is…

General repairs & maintenanceOil change
KatLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Everyone is always super friendly at helpful at InMotion. Jacey does a great job explaining the inspection report and helping me understand what work needs to be done as well as estimated costs. Can be a little pricey, but I think they do a very thorough job.

Reasonable priceGeneral repairs & maintenanceVehicle InspectionBrakes

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 70%Overpriced 4%Not sure 3%

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