How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%79+19.2Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREinMOTION Auto Care
Lincoln, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #579Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.8★ from 1,274 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired inMOTION Auto Care for 8 kinds of job.
inMOTION Auto Care for general repairs & maintenance
Clear ✕All 177 Google reviews tagged “General repairs & maintenance” · showing 160
Excellent experience. Was kept informed during the entire process.
The staff members are so professional. They will tell you which repair items are critical and which can wait until next oil change. I’ve never had a problem with a repair they have done. So reassuring.
I trust inMOTION. The people there are friendly, knowledgeable and are customer oriented. The prices are reasonable for this day and age. Auto care is expensive no matter where you go and inMOTION helps you get the best service for your money.
Love InMotion. We’ve been customers since they opened. Love the personal service that all customers receive. Greatly appreciate the detailed reports and explanations.
InMotion Auto Care is Lincoln's Top Tier Auto Service Provider. Also the best in after-sevice follow-up.
I've been using inMotion Auto Care since I arrived in Lincoln, Nebraska 10 years ago. My car is a 2015 model, today worth only about $5K, but it is still running and I do not want another car as we are both old. inMotion works with me to ensure that the car is safe and comfortable without sinking unnecessary money…
I took my car in for a battery issue that issue was not fixed$3,000 later my car died again I complained about these bills the belt wasn't repaired and they refused to reduce the bill even one dime if you're disabled senior like me stay away they are a rip-off with a giant smile tires weren't rotated none of the…
The ONLY place I’ll ever take my car!! Highly recommend! Really you can’t go wrong at InMotion !!
Proffesional and polite staff. All work done well.
I trust inMOTION over any other auto care shop. I live in Omaha but I'll drive to Lincoln just to get repairs done here! They're honest, fair, and the staff is very friendly and great at communicating. I will always recommend them!
Rarely have I found an auto shop.that is so responsive to my situation. Jared went over what needed to be done now and what should be done later, at what price. At that point I was able to align the repairs with my budget. The vehicle was picked up. Jared called regarding the service and then returned the vehicle…
Followed up on some work I had done there. Corrected the error I was having for no charge. Great bunch of guys.
This was our first time taking our van to InMOTION and it was a great experience! Jacey did an excellent job of communicating throughout the process and explained everything very well! They had all the work done when they said they would and their pricing was fair. I felt confident in all the work that they had…
Jacey checked me in and asked questions concerning everything that was reported. The next day they checked me in and fixed everything that needed to be fixed as there were multiple issues. Great service and kind staff.
Nothing but positive things to say about inMotion! They offer a wide variety of services, very professional, and communication was awesome. I highly recommend using them for your auto service needs!
Transparent from the start and incredibly high level of service from the start of the experience, first with the reception staff and everyone I encountered thereafter. I needed a good shop and I can honestly say I’ve found my place.
Blew a belt and was stranded. Fortunately it was just up the block from the shop. They got it in, replaced the belt, and did some drive train work as well by request. They wanted to add a couple hours ($380) for further diagnosis. Im in touch with the car and knew it wasn't necessary. Would have been appropriate…
Both Bailey and Connor were extremely professional, related well with explaining everything and answering my 100 questions 😉. They were very customer-centered which helped to make the experience feel personal.
The InMotion team is easy to work with and they are very accommodating. I love that I can set up an appointment and they will come pick up my car while I’m at work, perform the maintenance, and return the car all in an afternoon. It means no disruption in my day and helps me take care of maintenance that is…
Everyone is always super friendly at helpful at InMotion. Jacey does a great job explaining the inspection report and helping me understand what work needs to be done as well as estimated costs. Can be a little pricey, but I think they do a very thorough job.
My number one place to go! Shout out to Bailey!!
excellent customer service!
I recently had my vehicles serviced at InMotion, and I had a fantastic experience. Jaycee was amazing—she was professional, clear in her explanations, and ensured everything was done on time. I really trust their work and highly recommend them!
We have used Inmotion for a number of years and have always found them to be honest, reliable, and reputable. Recently we had unfortunate and costly repair work on two different vehicles. Bailey, in particular, and Jaci, in the front office, have been so kind, patient, and helpful in their interactions with us to…
Great service, great people. I always use inMOTION! NO OTHER PLACE COMPARES!
I had a good experience. This business did fine work and had professional and knowledgeable employees. Good work.
It was fast and efficient as usual
The whole team is terrific! I have been bringing my cars here for years and won't consider going anywhere else. They know what they are doing, straight to the point and don't recommend unnecessary maintenance or repairs.
2026/03/03 update: After below service work was completed, on the first road trip, we experienced a noise @ a specific road speed. Brought it back, test drove it with a technician to allow him to hear the noise. After inspection, it was determined there was tire wear caused by the worn parts that had just been…
Another excellent service provided at InMotion. Everyone is very friendly and helpful. It’s a pleasure doing business with them!
I originally gave inMOTION a 5 star review when they first worked on my vehicle because they didn’t pressure me into getting additional work done, and because I greatly appreciated their shuttle service and ability to pick up and drop off my car. That being said, I am now updating my review to a 1 star. They have…
Very friendly, timely, very professional
They are very amazing people, very kind, trustworthy, helpful. One of the best places me and my family has taken our cars to. Very quick to. They also get back to you about things, and send you reports of what's good, recommended and required. And they are women led which is wonderful!
This was my second repair at inMotion. Kept me informed all the way along. Happy with the service! Recommend if you need your vehicle serviced.
Inmotion is the only place I take my cars! They're always helpful and knowledgeable. Absolutely fantastic to work with every time.
Very friendly and efficient, they deliver my vehicle to my home when he was done
Fabulous customer service! The mechanics and office staff were outstanding and provided excellent service to my van.
InMotion is the best!
If you’re looking for car maintenance, look no further. InMotion is amazing! Their customer service is outstanding and they are very thorough. They check in every now and then, but not annoyingly so. Pricing is just right too! They have a shuttle service that will get you where you need while your car is getting…
Staff is always friendly and professional! The fa fact that they pick up and drop off my vehicle is a game changer!!
The folks at InMOTION take care of both my vehicles. I couldn’t be more pleased with the service I receive.
Always great service.
Everyone was courteous, professional and knowledgeable. It was a good experience!
We have gone to inMOTION for well over ten years now. They have been exceptional partners in our repair needs. From our ‘99 Chevy Cavalier to most recently our ‘23 Honda CR-V. The service advice has always been honest and easy to follow. To highlight one example, we sent our Honda in for routine maintenance (oil…
Great experience with inMotion. Very thorough investigation, reporting, and proposed repairs.
I can’t say enough good things about InMOTION. I initially brought in my car for transmission issues. InMOTION not only runs a complete diagnostic on your car but emails the findings in an easy-to-understand graphic. That’s a real plus for me, as my eyes usually glaze over when mechanics explain things. With the…
The staff in motion are always very professional and prompt taking care of our vehicle needs. They consistently go out of their way to squeeze us in for an appointment when our vehicle has trouble and get us a rental car to borrow. When we picked up our vehicle, they even had adorable stuffed animals strapped into…
I have been a customer of In Motion Auto since they opened. I have great respect for how they run the business - intentional care for clients, integrity in auto care. I trust their service and really enjoy the staff. They go above and beyond to ensure your car is safe and that you feel valued and respected as a…
Very friendly staff. Went through all the details to have the right parts replaced and a very clean facility. Will definitely be back for future oil changes etc.
Been a longtime customer, always appreciate the friendly staff and the convenience of scheduling appointments especially when I live on the opposite side of town and they can pick up and drop off my vehicle for service.
Always excellent service!
In motion keeps you informed all the way when they are servicing your vehicle . They picked up my vehicle , and brought it back which is a great service for me .
inMOTION is the best auto care business! The staff is very knowledgeable and friendly. I won't take my truck anywhere else to get fixed! I'll always trust inMOTION, they do a fantastic job! (Also the lobby popcorn is great!) :)
Hats off to inMotion Auto Care for finding an issue with a part that was under warranty. Unfortunately the part did not arrive by EOB on a Friday so I was going to be without a car for the weekend. Surprise to me that I received a phone call on Saturday morning and John and Alex went into the shop, fixed and…
Great experience, able to help me quickly and explain things in a understandable and clear manner.
The team at InMotion always go above and beyond to take care of me and my car. Jarod is incredibly honest and never sells me any service or products I don’t need. Have been going to them for years and will continue to do so.
inMotion did a great job of keeping me informed on the progress of my car repair. Jared was very helpful in diagnosing my car's issues and determined to make sure we were satisfied with our service.
What amazing service! Not only do they take great care of my mom and her vehicle, but they took care of my situation after breaking down on the highway, coming into town from Michigan! They drove us home at no charge, provided the most detailed evaluation of my car’s issues, and were so helpful communicating with my…
I’m glad I got a second opinion at InMOTION; a $1400 quote at my dealership turned out to just be a loose strut rod nut, no joke. John at InMotion went above and beyond to gain my trust; with very thorough and detailed communication regarding my vehicle’s inspection, including pictures via text message. John at…
Great reliable service always happy to work with these guys. They provide a great service! Thank you.
I've never had any problems with any service I've ever gotten here.
Everyone is very helpful and accommodating. The online report that they provide is a great tool to manage your vehicles maintenance and provides total transparency into what work they're suggesting is needed. Additionally, the lobby is clean, modern, and comfortable if you decide to stay and wait.
Our service advisor Jared was awesome! Kept us informed on the status of our vehicle and answered all our questions throughly. He and the mechanic did an excellent job of fixing and replacing parts that needed to be at a very reasonable price. When the vehicle was finished, I was working and they even delivered it…
We have had multiple services performed here over the past four years. InMOTION staff have always been friendly, helpful, efficient, and timely. Yesterday's interactions with John were especially patient and responsive. I appreciate their honesty and integrity!
InMotion always does a fantastic job! I trust them with all my vehicle repair needs. The staff is always kind and very helpful. I love that they are upfront and honest with you about what repairs are needed. 10/10 recommend InMotion to anyone!
From the very first contact this business has been extremely friendly and helpful. They were able to resolve my issue without further expense after diagnostic testing. Excellent customer service! My go-to service center!
I went to inMotion Auto Care for an oil change and tire rotation. They were on time with their appointments and did a thorough inspection of my vehicle. It took about an hour for an oil change/tire rotation and inspection on a busy morning, so reasonable about my time. They were very honest about what to fix and…
Needed fuel induction system cleaned. Also needed new thermostat. All fine!
They were responsive. Let me know I had a tie rod getting loose, advised I not do alignment until after tie rod repaired (which wasn’t urgent yet), since alignment would be required after that repair.
Service is always professional and reliable.
Was recommended to this business by another customer, and overall impressed. They were friendly, prompt, and thorough, took time to answer my questions, at a reasonable price.
I’ve been using InMotion for the past 5 years and have always been treated like family. They take great care of their customers and I recommend them to everyone.
First time user. A little bit too pricey. About twice as much as I would pay if I took my vehicle to my mechanic I have been using. It was an emergency situation and because my mechanic was on vacation. Will never use them again.
Extremely customer friendly! Very thorough!
Best Auto Care Company in Lincoln hands down. Best customer service of any Auto Care Company (possibly any company in Lincoln). Can't say enough great things about inMotion as they will make the tedious and difficult process of getting your car serviced a breeze with their great team and processes. Not your…
InMotion does a great job! They are easy to deal with and very knowledgeable. I’ve been taking my cars there since they opened and have always been happy with the service. It’s great having a repair shop I can trust!
I took a ride to work. There wasn’t even anytime to sit down after I was checked in. Everything went very smooth. Everyone was professional and listened to me. They even dropped my car off at work when they were done, bonus!
Helpful and professional.
I loved the genuine care that I received here.
Went to inmotion after my car was making a grinding noise. Was able to investigate and fix the fault left by a previous car repair I had with another company with quick response. Also impressed with the thorough inspection and reports that came with it
Fast, friendly and they explained everything to the t. Definitely going back!!
Oil change
I was very pleased with inMOTION and the service they provide. They are very friendly and communicative.
Would not go back to this place. Every time I take my car there they spend more time doing a diagnostic report than actually fixing the things I brought the car in for. My car is a 2005, there are going to be things that are breaking down simply due to age. They always want me to throw thousands of dollars into my…
Always accommodating with quick repairs. Love the pickup and drop off services as well as rentals. Friendly staff also.
I was very impressed with inMotion. Kind staff, excellent communication, thorough explanation of my car's problems, and successful repair! This was my first time there, but I have decided to make this my go to place in the future.
Great service.
My husband and I had our car in here recently. We really enjoyed that they will come and pick up your vehicle so we didn't have to leave home to drop the car off at the shop or figure out how to get ourselves (and our baby) back home afterward. Super convenient. We made our appointment online and they were really…
They are very straightforward and extremely kind. I feel I can trust them and they are willing to work with you through different options depending on the car's problems. Wonderful service.
Such a convenient way to get service for our vehicles! They came and picked up the vehicle, provided a thorough inspection report, then had it fixed and back home by the end of the day. Fast and friendly service!
Very knowledgeable and they stay in contact with there customers about there vehicles
Service experience elevation from staff engagement - wowed me!
Very professional and took the time to explain the inspection and what needed to be fixed and why.
Had some repairs done to the Pontiac. Check oil light comes on but oil is staying at the full line when checked. Are planning on having other items repaired.
The folks at In Motion take great care of our cars. The detailed inspection summary they send us with each appointment is so helpful. I trust them to always do a great job.
These guys were very helpful. They did a great job servicing my car. I would recommend taking your vehicle here!
We've been taking our car to InMotion for a little over three years now, and have never regretted our decision. We switched to InMotion after moving to a neighborhood which was relatively close, and thought we'd give them a try. Our first experience has been like every experience, whether it's just an oil change,…
This is an excellent business! The staff is always friendly, never pushy, and even goes out of their way to get people a ride. Service is always top notch, never had any issues and have been going since they opened. Will always come back here!
I was referred by a friend because I’ve found it difficult to find quality auto maintenance at a reasonable price in Lincoln. The customer service (Jared) is outstanding, they did a thorough inspection with a detailed report on what were critical repairs and those that can wait. The price was very reasonable and the…
Jared and Jaycee are so great to work with. My car had a bearing that needed replacement. The replacement part was faulty and they made sure I got another one and it was all taken care of quickly and efficiently. Highly recommend!
I've been a customer of inMOTION for about 3 years. Initially I took my car there because the shop was close to where I live. Now I take my cars there because they do good work and are honest. In 1964 my father bought the VW-Audi-Subaru dealership in Lincoln. I spent my summers working in every department from wash…
Quick and cost effective. I appreciate the attention to details.
I have a trusty old car that is over 10 years old, and it needed a variety of repairs and maintenance to keep it running well. InMOTION did a great job and they are now my go-to place for auto repairs. Super friendly, informative and reliable.
Excellent work. Highly recommend.
The diagnostic system/reporting is fantastic. They were very thorough in their analysis and were honest about what was high priority repairs. When we checked out the total was less than they initially estimated - way to under promise, over deliver!!! I appreciated that there wasn’t a surprise at the end.
Jared and the team are AMAZING. They can always squeeze you in, they learn who you are, and they don’t take advantage of you. They will tell you what’s recommended and then they will tell you what is actually needed out of that. Service is quick, they always follow up, and they are super friendly. I always recommend to my family and friends.
I am very impressed at how well I was treated through the process of having my vehicle serviced! Anyone I spoke with had a very positive attitude and seemed like you are their first priority. I really enjoyed having pictures to go along with their inspection of the vehicle. It really gave me a better idea of what…
InMotion Auto is reliable and helpful, they always go above and beyond.
Great attention to detail, including doing research on maintenance and repairs done on my truck before I bought it. Excellent service.
Couldn't be more thrilled, they got me in quick, showed every option i had and executed fast and efficient. Amazing job, i will always recommend inMOTION
Terrible, terrible communication. I tried to get my car checked out here, but I couldn't seem to manage it. When I called ahead and asked if I needed an appointment, I was told to just come in. When I came in, I was told I needed an appointment. I made the appointment for a couple days later and on the day, I got a…
Fantastic service!!! Absolutely everyone I encountered - Jared, Kaleb, Henry (mechanic) - everyone was EXCEPTIONAL! I’m currently unemployed and found myself really wanting to work there (if you’re hiring - you have my number - I’d be happy to send my resume!!!). Absolutely excellent all-around! Even worked with…
Great people and quality service, I'm grateful to have found them.
I don't trust anyone else in Lincoln to work on my car and if your 25 and over with up-to-date insurance they will help you with a loaner car. Great place awesome people!
This is a Great place for a lot of your vehicles needs. Jared was excellent to work with. Very Professional. He got me right in in the middle of the blizzard of 2021. They did a Great job doing my service in a timely manner. Everyone there was Great to talk to and work with. I would recommend this Company with 5 stars.
I wish I could give this 100 STARS! BEST customer service in LINCOLN! Seriously, these guys go above and beyond!! Since going to inMOTION, I would not trust my car with anyone else! Caleb and Jared are super friendly, personable, and make you feel at ease! I will add being a female.. (since normally we do not know a…
My truck is 20 years old (2001 Toyota Tacoma) and required major repairs. I took it to inMotion Auto Care to do an assessment of its issues. An assessment was quickly done and the work that was needed was done in just a few days. During which time they provided me with a loaner car free of charge. The final charges…
I've been using inMotion for several years. Honest, good, hard working people. I'd recommend them to anyone!
They are always friendly and very knowledgeable.
First time using inMOTION. They were quick with getting my car inspected and provided a detailed list of maintenance that might need to be done. It was an easy process and at no point did I feel that I was being ripped off. Would recommend them to anyone looking to get work done on their vehicle.
I enjoyed how professional everyone was. I also enjoyed the fact you gave me a list of items that are recommended to be fixed and estimates on the work. I will definitely take my vehicles to you guys from now on. Thank you
Extremely professional and friendly. Would refer anyone to inMOTION.
Honest and quick. Diagnosed radiator leak and had it replaced with new hoses and an extra leaking power steering hose in a few hours and delivered it back to our house. I enjoy the vehicle uploaded inspection results with photos. I feel like it's very comprehensive, reassuring, and it backs up their mechanical…
Top notch customer service!
InMotion is wonderful with everything they do! They are friendly, professional, and respectful. I won’t take my car anywhere else!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 241 | — |
| General repairs & maintenance | 175 | — |
| Tires | 85 | — |
| Tire rotations | 77 | — |
| Vehicle Inspection | 76 | — |
| Wheel alignment | 75 | — |
| Air & cabin filter replacement | 71 | — |
| Auto engine diagnostic | 65 | — |
