Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
Innovative Design•Build logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Innovative Design•Build

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 60 bathroom remodeling contractors · 5.0★ from 141 Google reviews

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Report card

Percentile vs other bathroom remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Innovative Design•Build is better than 100% of bathroom remodeling contractors.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Innovative Design•Build is better than 97% of bathroom remodeling contractors.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Innovative Design•Build is better than 99% of bathroom remodeling contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Innovative Design•Build is better than 100% of bathroom remodeling contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Innovative Design•Build is better than 100% of bathroom remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Innovative Design•Build is better than —% of bathroom remodeling contractors.–
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Reviews for your job

Customers hired Innovative Design•Build for 8 kinds of job.

Innovative Design•Build for bathroom remodeling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Bathroom remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 23
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Bathroom remodeling”

Will3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

12 Years, Two Major Renovations, and the Same Exceptional Commitment to Quality! There is a reason we chose Innovative Design • Build for a second time, more than 12 years after they completed our kitchen, laundry room, and master bathroom renovations. Their quality, professionalism, and commitment to doing things…

Customer photo from Will's review
Reasonable priceConstruction managementTile work installationInstall flooring
Matt7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We have had a relationship with Innovative Design + Build for over 8 years now. We originally hired them to do a full-house remodel on our mid-century modern ranch house in Marietta, GA, starting with preliminary meetings and trips to pick out materials and finishes back in January 2018. Clark and his extremely…

Great priceKitchen countertop installationConstruction managementTile work installation
Tiffany14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

You know how you talk to someone after a renovation and they are frustrated with their contractor? This is not the case at all with Innovative Design! Our experience was amazing and completely different. Clark’s entire team is professional, everything is well organized, Trevor kept us up-to-date all along the way,…

Construction managementInstall flooringHome renovations
Kathleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We recently worked with Innovative to renovate the bathrooms in our 1910 historic home. My husband and I came to the process a little salty from previous interactions with other contractors, but the Innovative team absolutely renewed our faith in the field. From our very first call with Meghan, to our interview with…

Construction managementTile work installationInstall flooring
Drew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Innovative and Clark Harris are exceptional!

Basement remodelingBathroom remodelingConstruction management+ Responsiveness+ Punctuality+ Quality
Spencer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had Innovative renovate our 1960s kitchen into a 21st century wonder, and we cannot praise them enough! From the beginning of the design phase with Meghan and Molly, it has been exceptional. The entire process went above and beyond our expectations. Their ideas for opening up and modernizing the kitchen and…

Bathroom remodelingRemodelingDrywall installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 86%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling25—
Paint indoors21—
Tile work installation18—
Install flooring16—
Construction management12—
Home renovations12—
Drywall installation11—
General construction10—

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